Overview
Position: Vaccine Account Manager (VAM) Location: USA - Illinois (Bloomington/Springfield area). This is a field-based position and the travel percentage will be determined by customer location relative to the candidate's geographic location. Role Summary
The Vaccine Account Manager (VAM) is pivotal in owning the B2B customer relationship in large and complex healthcare delivery networks (e.g., Health systems/HSs, State CDC Awardees, major health departments, Federally Qualified Health Systems/FQHCs). The VAM serves as the primary liaison with our largest customers, engaging C/D level clinical and non-clinical stakeholders to understand unique customer needs and priorities and to deliver a customized value proposition. The VAM must possess strong customer engagement skills, knowledge of healthcare contracting and customer-specific decision making, and the ability to work across a complex group of internal and external stakeholders. This role requires a strategic professional who can build relationships with complex healthcare organizations, navigate formulary processes, and ensure optimal patient access to vaccines. The VAM coordinates with field teams to achieve and exceed ambitious sales growth of our vaccine portfolio within integrated delivery networks. Responsibilities
Strategic Account Development and Management: Build partnerships with large-organized customers, incl. HSs, Public Awardees & FQHCs and key decision-makers (e.g., Chief Medical Officers, Pharmacy Directors, Infectious Disease Specialists and P&T Committee members) Identify the customer’s objectives/goals and how vaccination efforts can help support Develop robust customer-specific and area business plans leading to Good Selling Outcomes/GSO (e.g., stakeholder mapping, budget cycles, formulary timelines and business reviews) Navigate complex organizational structures to identify clinical operational and financial influencers to progress on vaccine access/formulary status, policy/protocol, stocking and pull through Work closely with Public Sector decision makers to advance immunization efforts and address local policy shifts. Represent needs to Field and HQ leadership for timely support Strategically manage key accounts through comprehensive business reviews, knowledgeable contract performance discussions, organization of educational programs and attendance at key customer meetings and medical conferences Sales Excellence & Revenue Generation
Aim to achieve or exceed customer-specific targets, including volume, IZ rates, market share, and annual sales targets for the vaccine portfolio Define and achieve customer-specific objectives and GSOs with KPIs for success Support the contracting process in partnership with Contracting Specialists Execute consultative selling processes to position vaccines as a leading intervention Cross-Functional Collaboration
Coordinate with Sales leadership to guide local Sales teams within the customer network and secure organizational support Support vaccination programs across channels including referrals to Retail pharmacy, adjudication support and use of digital platforms as appropriate Partner with internal teams (e.g., Contracting Specialists, OPAS/HSDs, Medical Affairs and Marketing) to compliantly offer resources and present the clinical, economic and operational value of vaccines Collaborate with Market Access to address coverage, reimbursement, and contracting challenges Clinical & Scientific Expertise
Develop expertise in vaccines, disease states, immunization guidelines, and the competitive landscape Provide evidence-based clinical education to healthcare professionals on vaccine efficacy, safety profiles, and administration protocols Stay current with CDC guidelines, Medical Society recommendations and Health Quality metrics Market Intelligence & Analysis
Analyze key account performance, market trends, competitive activities, and formulary landscape to identify growth opportunities Provide market feedback to internal stakeholders on positioning and pricing Administrative & Compliance
Maintain detailed customer interaction and activity records in CRM systems Complete required training programs, certifications, and compliance modules Ensure all promotional activities comply with pharmaceutical regulations and company policies Success Metrics & KPIs
Annual Sales Target achievement at the customer and territory level Stakeholder Mapping Completion and Decision-Maker access in assigned accounts Other metrics to be defined by the organization (e.g., IZ rates, market shares, contract performance) Field and account coverage metrics as defined Why You?
Basic Qualifications
Bachelor’s Degree Previous vaccines sales experience Must possess a combined minimum of 5 years of experience in Pharmaceutical Sales, Pharmaceutical Marketing, Payer and/or Business Development Valid driver’s license Travel Required: Up to 50% Preferred Qualifications
Master's Degree in business, public health, hospital administration or similar field is a plus Deep knowledge of contracting in the healthcare industry Expertise in the vaccines marketplace, GSK and competitive portfolios and customers Deep knowledge of the Health Systems business model, organizational structure, key stakeholder roles and decision-making processes (P&T, formulary, etc.) Experience calling on C/D level within large, complex healthcare delivery networks (e.g., IDNs) Experience with lateral leadership in a highly matrixed organization Key Skills & Competencies
Advanced business acumen and analytical skills to diagnose opportunities Strong communication, presentation and influencing skills to work with large customers Ability to translate strategy to local level business and strategic account plans Impact and influence with other Sales leaders and representatives to mobilize action plans in support of priority customers Location & Additional Details
Location: This is a field-based position. The percentage of travel will be determined by customer location in relation to the geographic location of the successful candidate. Salary and Benefits: The US annual base salary for new hires in this position ranges from $160,500 to $267,500. The US salary ranges consider factors including location, skills, experience, education, and market rate. The role includes an annual bonus and eligibility for long-term incentive programs. Benefits include health care and other insurance, retirement benefits, paid holidays, vacation, paid caregiver/parental and medical leave. If salary ranges are not displayed in a specific job posting, compensation will be discussed during recruitment. For more information, please visit the GSK US Benefits Summary. Company & Compliance
GSK is an Equal Opportunity Employer. This ensures all qualified applicants receive equal consideration without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/Agencies: GSK does not accept referrals from employment businesses/agencies for vacancies posted on this site unless prior written authorization is obtained. GSK is not liable for fees arising from referrals without authorization. Note: If you are a US Licensed Healthcare Professional, GSK may be required to report expenses incurred related to interviews in compliance with federal and state US Transparency requirements. For more information, visit the CMS Open Payments website.
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Position: Vaccine Account Manager (VAM) Location: USA - Illinois (Bloomington/Springfield area). This is a field-based position and the travel percentage will be determined by customer location relative to the candidate's geographic location. Role Summary
The Vaccine Account Manager (VAM) is pivotal in owning the B2B customer relationship in large and complex healthcare delivery networks (e.g., Health systems/HSs, State CDC Awardees, major health departments, Federally Qualified Health Systems/FQHCs). The VAM serves as the primary liaison with our largest customers, engaging C/D level clinical and non-clinical stakeholders to understand unique customer needs and priorities and to deliver a customized value proposition. The VAM must possess strong customer engagement skills, knowledge of healthcare contracting and customer-specific decision making, and the ability to work across a complex group of internal and external stakeholders. This role requires a strategic professional who can build relationships with complex healthcare organizations, navigate formulary processes, and ensure optimal patient access to vaccines. The VAM coordinates with field teams to achieve and exceed ambitious sales growth of our vaccine portfolio within integrated delivery networks. Responsibilities
Strategic Account Development and Management: Build partnerships with large-organized customers, incl. HSs, Public Awardees & FQHCs and key decision-makers (e.g., Chief Medical Officers, Pharmacy Directors, Infectious Disease Specialists and P&T Committee members) Identify the customer’s objectives/goals and how vaccination efforts can help support Develop robust customer-specific and area business plans leading to Good Selling Outcomes/GSO (e.g., stakeholder mapping, budget cycles, formulary timelines and business reviews) Navigate complex organizational structures to identify clinical operational and financial influencers to progress on vaccine access/formulary status, policy/protocol, stocking and pull through Work closely with Public Sector decision makers to advance immunization efforts and address local policy shifts. Represent needs to Field and HQ leadership for timely support Strategically manage key accounts through comprehensive business reviews, knowledgeable contract performance discussions, organization of educational programs and attendance at key customer meetings and medical conferences Sales Excellence & Revenue Generation
Aim to achieve or exceed customer-specific targets, including volume, IZ rates, market share, and annual sales targets for the vaccine portfolio Define and achieve customer-specific objectives and GSOs with KPIs for success Support the contracting process in partnership with Contracting Specialists Execute consultative selling processes to position vaccines as a leading intervention Cross-Functional Collaboration
Coordinate with Sales leadership to guide local Sales teams within the customer network and secure organizational support Support vaccination programs across channels including referrals to Retail pharmacy, adjudication support and use of digital platforms as appropriate Partner with internal teams (e.g., Contracting Specialists, OPAS/HSDs, Medical Affairs and Marketing) to compliantly offer resources and present the clinical, economic and operational value of vaccines Collaborate with Market Access to address coverage, reimbursement, and contracting challenges Clinical & Scientific Expertise
Develop expertise in vaccines, disease states, immunization guidelines, and the competitive landscape Provide evidence-based clinical education to healthcare professionals on vaccine efficacy, safety profiles, and administration protocols Stay current with CDC guidelines, Medical Society recommendations and Health Quality metrics Market Intelligence & Analysis
Analyze key account performance, market trends, competitive activities, and formulary landscape to identify growth opportunities Provide market feedback to internal stakeholders on positioning and pricing Administrative & Compliance
Maintain detailed customer interaction and activity records in CRM systems Complete required training programs, certifications, and compliance modules Ensure all promotional activities comply with pharmaceutical regulations and company policies Success Metrics & KPIs
Annual Sales Target achievement at the customer and territory level Stakeholder Mapping Completion and Decision-Maker access in assigned accounts Other metrics to be defined by the organization (e.g., IZ rates, market shares, contract performance) Field and account coverage metrics as defined Why You?
Basic Qualifications
Bachelor’s Degree Previous vaccines sales experience Must possess a combined minimum of 5 years of experience in Pharmaceutical Sales, Pharmaceutical Marketing, Payer and/or Business Development Valid driver’s license Travel Required: Up to 50% Preferred Qualifications
Master's Degree in business, public health, hospital administration or similar field is a plus Deep knowledge of contracting in the healthcare industry Expertise in the vaccines marketplace, GSK and competitive portfolios and customers Deep knowledge of the Health Systems business model, organizational structure, key stakeholder roles and decision-making processes (P&T, formulary, etc.) Experience calling on C/D level within large, complex healthcare delivery networks (e.g., IDNs) Experience with lateral leadership in a highly matrixed organization Key Skills & Competencies
Advanced business acumen and analytical skills to diagnose opportunities Strong communication, presentation and influencing skills to work with large customers Ability to translate strategy to local level business and strategic account plans Impact and influence with other Sales leaders and representatives to mobilize action plans in support of priority customers Location & Additional Details
Location: This is a field-based position. The percentage of travel will be determined by customer location in relation to the geographic location of the successful candidate. Salary and Benefits: The US annual base salary for new hires in this position ranges from $160,500 to $267,500. The US salary ranges consider factors including location, skills, experience, education, and market rate. The role includes an annual bonus and eligibility for long-term incentive programs. Benefits include health care and other insurance, retirement benefits, paid holidays, vacation, paid caregiver/parental and medical leave. If salary ranges are not displayed in a specific job posting, compensation will be discussed during recruitment. For more information, please visit the GSK US Benefits Summary. Company & Compliance
GSK is an Equal Opportunity Employer. This ensures all qualified applicants receive equal consideration without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/Agencies: GSK does not accept referrals from employment businesses/agencies for vacancies posted on this site unless prior written authorization is obtained. GSK is not liable for fees arising from referrals without authorization. Note: If you are a US Licensed Healthcare Professional, GSK may be required to report expenses incurred related to interviews in compliance with federal and state US Transparency requirements. For more information, visit the CMS Open Payments website.
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