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Inside sales associate / customer service

Marlin, Cleveland, Ohio, us, 44101

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Overview Marlin specializes in manufacturing temperature instrumentation for research and industrial applications. The company provides high-quality sensors, wire, and accessories designed for diverse temperature measurement needs. With a focus on precision and reliability, Marlin supports clients across industries with advanced solutions tailored to their specific requirements.

Role Description This is a full-time on-site role for an Inside Sales Associate/Customer Service Representative based in Cleveland, OH. In this position, you will manage customer interactions, resolve inquiries effectively, and provide exceptional service to ensure client satisfaction. Day-to-day tasks include generating leads, maintaining and growing customer accounts, and identifying opportunities to enhance customer relationships and sales performance.

Qualifications

Proven skills in Inside Sales and Lead Generation to drive business growth

Strong Customer Service and Customer Satisfaction abilities, with a focus on providing quality interactions

Experience in Account Management to maintain and expand client relationships

Excellent communication and interpersonal skills

Ability to work collaboratively in a team and independently

Proficiency in using CRM systems and familiarity with sales processes is a plus

Prior work experience in an industrial or manufacturing environment is an advantage

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