Overview
Are you a strategic leader who enjoys nurturing strong relationships among your team? Would you like to make an impact in the Relationship Management field? An Inside Sales Manager at Capital One leads, manages, and motivates a small team of Relationship Managers (Credit Buyers) by guiding them to meet and exceed loan origination performance objectives. This role monitors and grants credit exceptions in accordance with Capital One policy within the scope of individual credit level authority. You will provide training, coaching, and guidance to ensure understanding and adherence to essential sales processes. The Inside Sales Manager also directly manages a territory of dealers, driving business results through relationship building and the negotiation and decisioning of submitted applications. Responsibilities
Ownership of the team’s recruiting, interviewing, hiring, onboarding, and development of associate talent. Offer impact performance feedback through employee recognition, rewards, and disciplinary action. Guide employee’s success using a framework that encourages employee contribution, feedback, and growth. Empower career development planning and opportunities. Delegate responsibility and welcome accountability and regular feedback. Foster a spirit of teamwork and cohesion aligning with Capital One’s open culture and the appreciation of diversity of people and thought. Strategically analyze data, statistics, and operational results transforming low outcomes into solutions. Manage employee work schedules including vacations, holidays, paid time off and overtime opportunities ensuring team needs are met. Foster a collaborative team by demonstrating transparent communications across the team through regular group and one-on-one meetings. Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives. Schedule Expectations
Available ~3 Saturdays a month as needed to cover dealer inquiries and escalations with Tuesday, Wednesday or Thursday off. In office 5 days a week for the first 90 days of training. Potential to work up to 2 Sundays a month with Tuesday, Wednesday or Thursday off. Basic Qualifications
High School Diploma, GED or Equivalent Certification At least 2 years of Financial Services Experience or Business to Business Sales Experience Preferred Qualifications
Bachelor’s Degree 2+ years of experience in Indirect Auto Finance 2+ years of experience in Credit Underwriting 3+ years of experience in Sales and Marketing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Plano, TX: $138,100 - $157,700 for Inside Sales Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and used only to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please email Careers@capitalone.com. Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Positions posted in Canada, the United Kingdom, or the Philippines correspond to Capital One Canada, Capital One Europe, and Capital One Philippines Service Corp. (COPSSC), respectively.
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Are you a strategic leader who enjoys nurturing strong relationships among your team? Would you like to make an impact in the Relationship Management field? An Inside Sales Manager at Capital One leads, manages, and motivates a small team of Relationship Managers (Credit Buyers) by guiding them to meet and exceed loan origination performance objectives. This role monitors and grants credit exceptions in accordance with Capital One policy within the scope of individual credit level authority. You will provide training, coaching, and guidance to ensure understanding and adherence to essential sales processes. The Inside Sales Manager also directly manages a territory of dealers, driving business results through relationship building and the negotiation and decisioning of submitted applications. Responsibilities
Ownership of the team’s recruiting, interviewing, hiring, onboarding, and development of associate talent. Offer impact performance feedback through employee recognition, rewards, and disciplinary action. Guide employee’s success using a framework that encourages employee contribution, feedback, and growth. Empower career development planning and opportunities. Delegate responsibility and welcome accountability and regular feedback. Foster a spirit of teamwork and cohesion aligning with Capital One’s open culture and the appreciation of diversity of people and thought. Strategically analyze data, statistics, and operational results transforming low outcomes into solutions. Manage employee work schedules including vacations, holidays, paid time off and overtime opportunities ensuring team needs are met. Foster a collaborative team by demonstrating transparent communications across the team through regular group and one-on-one meetings. Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives. Schedule Expectations
Available ~3 Saturdays a month as needed to cover dealer inquiries and escalations with Tuesday, Wednesday or Thursday off. In office 5 days a week for the first 90 days of training. Potential to work up to 2 Sundays a month with Tuesday, Wednesday or Thursday off. Basic Qualifications
High School Diploma, GED or Equivalent Certification At least 2 years of Financial Services Experience or Business to Business Sales Experience Preferred Qualifications
Bachelor’s Degree 2+ years of experience in Indirect Auto Finance 2+ years of experience in Credit Underwriting 3+ years of experience in Sales and Marketing At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Plano, TX: $138,100 - $157,700 for Inside Sales Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and used only to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please email Careers@capitalone.com. Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Positions posted in Canada, the United Kingdom, or the Philippines correspond to Capital One Canada, Capital One Europe, and Capital One Philippines Service Corp. (COPSSC), respectively.
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