Senior Customer Project/Program Manager
Cox Enterprises Inc, Atlanta, Georgia, United States, 30383
* Collaborates with customer stakeholders to understand key business challenges, operational needs, and process issues.* Identifies where and how organizational capabilities and solutions can address customer requirements and deliver value.* Works with internal functional teams to define detailed project scope, objectives, deliverables, and success measures based on client expectations.* Creates and maintains comprehensive project plans covering schedule, tasks, resources, risks, and dependencies.* Supports end‑to‑end project execution, including:* Requirements gathering and documentation* Project charter creation* Scope definition and validation* Detailed project planning and timeline management* Change control processes* Risk and issue identification, tracking, and mitigation* Project close‑out activities and lessons learned* Status reporting and communication across stakeholders* Ensures consistent application of project management methodology, standards, tools, and documentation throughout the project lifecycle.* Monitors project health and compliance with internal governance requirements.* Bachelor’s degree in a related discipline and 4 years experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 2 years experience; a Ph.D. and up to 1 year of experience; or 8 years experience in a related field* Experience with Excel, PowerPoint and Copilot.* Experience managing moderately complex projects across cross‑functional teams.* Strong understanding of project management principles, methodologies, and tools.* Excellent communication, facilitation, and stakeholder management skills.* Ability to lead requirements gathering, documentation, and scope definition.* Strong organizational, analytical, and problem‑solving abilities.* Experience working with customer-facing projects or operational process enhancements.* PMP, CAPM, Scrum Master, or similar certification.* Experience in budget development, cost control, and resource planning.Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.
Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe.
From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.
Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. #J-18808-Ljbffr
Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe.
From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.
Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons. #J-18808-Ljbffr