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Pleasant Car Care Inc

Automotive Service Writer

Pleasant Car Care Inc, Newton, Massachusetts, United States, 02165


Job DescriptionJob Description

Now Hiring Superstar Service Writers With Automotive Service ExperienceSalary with Incentive Plan

Pleasant Car Care has been in business since 2010 servicing the Watertown and Newton communities. We are problem solvers.Customer problems are the result of a broken car-not the broken car.Our facility has the owner on site every day and is equipped with technology normally only found in newer dealership service centers.With this combination, you can enjoy a clean, upbeat work environment whileperforming Super Star customer service.

Our work environment includes growth opportunities, Paid Time Off, Retirement Plan

Job Description

Must have a passion for helping people.Be a problem solverWill have a proven concept to guide you.Enjoy a fast paced, challenging work environment.Have a career not a job!Be part of a successful super star family

Apply Now and join a family of Super Stars!

QualificationsCurrent driver’s licenses.Driving record acceptable to our insurance carrier.No felony convictions.

Summary:As a Service Advisor with Pleasant Car Care, you will be working alongside our General Managing Partner and The Owner Operator. You are the first person that our customers see every time they walk into our facility to make an investment in their vehicle. You are also the person that our customers think of first when they have an issue with their vehicle; therefore, you play an important role in building relationships with our customers.

Essential Duties and ResponsibilitiesGreet every customer enthusiastically with a smile.Answer customer phone calls with concept proven presentations and a “get the car across the curb” mentality.Maintain a positive attitude, positive communications and a strong team atmosphere.Listen carefully to every customer.Touch every car you are responsible forBuild estimates.Ensure target margins are achieved on each work order.Present the best solution to properly repair our customer's vehicle utilizing provenconcept presentations, passion and intensity.Perform with total integrity.Meet and exceed expectations.As a management team member assist with daily physical opening of store prior tostandard work hours or earlier as workload demands, and closing of store after standardhours or later as workload demands.Assist with daily accounting closingand balancing procedures utilizing proven conceptpolicies and procedures.Act in a professional manner suitable as the representative of the quality organizationwith which you are employed, always and in every instance projecting character qualities of honesty and integrity.Perform other duties and responsibilities as needed.Experience in automotive customer service and service sales.

What are our customers saying about us?First impression are lasting and my first impression is that this is a great company I willuse them again in the future!!Jim B

Very accommodating, great customer service, very thorough in explanation of service and needs. I would come back again!Shannon F.

Extremely friendly and knowledgeable staff. Complimentary shuttle or they will evenpick up/drop off your car. Very reasonable prices as well. Highly recommend.Josh B

We are :Repair Pal Top ShopJob Type: Full-time

Pay: $50,000.00 - $100,000.00+ per year

If you are team oriented have the above qualifications, High volume, fast passe, work environment this position may be for you,

Job Type: Full-time

Salary: $75,000.00 - $120,000.00 per year

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Retirement plan

Vision insurance

Shift:

Day shift

License/Certification:

Driver's License