Chick-fil-A
Social Media Specialist
Chick-fil-A Cypress Ranch is seeking a creative, driven Social Media Specialist with prior Chick-fil-A experience to manage and grow our social media presence. This role focuses on authentic storytelling, community engagement, and promoting our brand through compelling content that reflects our culture and values.
Responsibilities:
- Develop and execute social media strategies for Instagram and Facebook to grow engagement and strengthen our local brand.
- Create and publish engaging written, graphic, and video content aligned with Chick-fil-A brand standards.
- Manage social media interactions, responding to comments, messages, inquiries, and feedback professionally and promptly.
- Build relationships with guests, local businesses, and community organizations through partnerships and collaborations.
- Plan and promote social media campaigns for events, promotions, new products, family nights, and in-store initiatives.
- Maintain a content calendar to ensure consistent posting and cohesive messaging.
- Track, analyze, and report social media performance including growth, engagement, ROI, and coupon redemptions.
- Collaborate with leadership and team members on creative content and storytelling.
- Monitor customer feedback and trends and share insights with leadership to improve guest experience.
- Participate in daily restaurant operations as needed to support business needs and capture authentic content.
Qualifications:
- Minimum 1 year of Chick-fil-A operational experience.
- Experience managing social media or digital marketing (restaurant or hospitality preferred).
- Familiarity with social media analytics and reporting.
- Canva experience required (Photoshop a plus).
- Flexible availability, including evenings or weekends as needed.
- High school diploma or equivalent.
Benefits:
- Health, dental, and vision insurance.
- 401(k) with company match (subject to eligibility requirements).
- Scholarship opportunities up to $2,500 per year.
- Discounted meals.
- Leadership development opportunities.
- Positive, team-focused work environment.
If you're passionate about storytelling, community, and hospitality, we'd love to hear from you. Apply today!
Work schedule:
- Weekend availability.
- Monday to Friday.