PakLab
The Director of Quality Laboratories is responsible for ensuring all laboratory quality activities are performed in accordance with PakLab’s Quality Program, cGMP, ISO standards, and all applicable regulatory requirements.
In this role, you will lead and manage a team of 20+ professionals across Micro, Analytical, QC, and Stability laboratories. Responsible for Environmental Monitoring, Product Testing, Product Suitability, and Stability functions, ensuring full compliance with GLP, GMP, GDP and other applicable regulatory requirements for OTC and Cosmetic manufacturer. Direct all stability testing activities in alignment with ICH guidelines, including review and approval of protocols, documentation, and results. Establish and maintain a comprehensive microbiological suitability program, completing product suitability studies to verify methods against applicable standards. Maintain calibration and IQ/OQ/PQ programs for laboratory equipment and instrumentation. Oversaw laboratory workflows to ensure timely execution of testing, and collaborate cross-functionally with R&D, Operations teams meet customer requirements. Led laboratory investigations including OOS, OOT, and environmental excursions, support & perform internal audits to ensure GxP and safety compliance. Author and approve SOPs and monitor KPIs for operational efficiency. Execute investigations with CAPA support, and perform comprehensive gap analyses against USP, ISO, and other applicable laboratory standards.
Key Qualifications & Competencies
Excellent attendance and punctuality.
Ability to work any shift as business needs require.
Demonstrated critical thinking, leadership, and team development skills.
Ability to work independently and collaboratively with internal teams, customers, suppliers, and regulatory agencies.
Strong analytical skills with the ability to interpret technical, statistical, project management, and regulatory documentation.
Experience with manufacturing and laboratory operations, quality assurance principles, and their impact on product release and compliance.
Hands‑on experience with regulatory, third‑party, and customer audits.
Strong organizational, prioritization, and time‑management skills; ability to manage multiple assignments.
Ability to guide, supervise, train, and counsel laboratory staff.
Understanding of health, beauty, pharmaceutical/OTC, and environmental regulations.
Flexible and able to shift tasks without losing accuracy or efficiency.
Regulatory & Quality Systems Leadership
Interpret, implement, and integrate regulatory requirements for cosmetic and OTC product manufacturing.
Ensure laboratory processes comply with cGMP, ISO standards, and federal regulations.
Develop and maintain QA and laboratory standards, including specifications, testing requirements, and documentation.
Maintain the OTC Master Drug List.
Provide guidance to internal stakeholders regarding regulatory positions and company compliance strategies.
Laboratory Operations Management
Oversee development, implementation, and continuous improvement of laboratory systems, testing processes, and quality controls.
Direct daily laboratory operations to ensure timely testing and product release for raw materials, in‑process products, and finished goods.
Evaluate, analyze, and define inspection and sampling requirements for validation and production release.
Review laboratory notebooks, CoAs, OOS investigations, SOPs, specifications, BOMs, and validation documentation.
Maintain systems to measure laboratory performance against defined quality standards.
Ensure consistent communication and direction to lab teams regarding quality issues.
Customer, Supplier & Cross‑Functional Collaboration
Serve as the primary point of contact for customer, supplier, and regulatory communications related to laboratory quality.
Respond to customer, third‑party, and regulatory deficiencies in a timely and accurate manner.
Determine, review, and approve supplier performance per laboratory requirements.
Support internal and external customers in relation to release timelines, testing turnaround, and compliance expectations.
Leadership, People Management & Development
Recruit, train, evaluate, coach, and discipline Quality Laboratory personnel.
Establish department goals and ensure alignment with corporate quality objectives.
Educate laboratory personnel on customer, regulatory, and third‑party requirements.
Provide leadership and strategic input as a member of the Quality Management Team.
Continuous Improvement & Strategic Initiatives
Lead laboratory process improvements, efficiency initiatives, and quality system enhancements.
Ensure support for statistical analysis, quality planning, inspection processes, root cause analysis, and continuous improvement methodologies.
Implement approved reporting, sampling, and data analysis activities.
Manage and maintain the Quality Laboratory budget, licenses, and fiscal responsibilities.
Other Responsibilities
Attend relevant conferences, audits, and training seminars as needed.
Support compliance with all company policies, safety regulations, and PPE requirements.
Perform additional duties as assigned by the Head of Quality & Regulatory.
Physical Requirements
Ability to lift/pull at least 40 lbs.
Requires prolonged standing, walking, and sitting.
Must be able to bend, pull, push, reach, climb stairs, and navigate laboratory and production environments.
Use of PPE (safety glasses, lab coats, etc.) is required in designated areas.
Approximately 10% travel for vendor certifications, customer visits, and related assignments.
Education & Experience Requirements
Bachelor’s degree in Biology, Microbiology, Chemistry, Mathematics, or related field required.
Master of Science or MBA preferred.
Minimum 10 years of OTC drug experience, including 5 years of supervisory experience.
Minimum 5 years of quality management experience.
Strong working knowledge of FDA regulations, cGMP, validation processes, and quality systems.
Proven experience leading regulatory, customer, and third‑party audits.
Excellent written and verbal communication skills.
Supervisory Responsibilities
Direct supervision of Quality Laboratory personnel, including staff development, performance evaluations, coaching, and disciplinary actions.
Fiscal Responsibilities
Responsible for laboratory budgets, department spending, and related licenses.
#J-18808-Ljbffr
In this role, you will lead and manage a team of 20+ professionals across Micro, Analytical, QC, and Stability laboratories. Responsible for Environmental Monitoring, Product Testing, Product Suitability, and Stability functions, ensuring full compliance with GLP, GMP, GDP and other applicable regulatory requirements for OTC and Cosmetic manufacturer. Direct all stability testing activities in alignment with ICH guidelines, including review and approval of protocols, documentation, and results. Establish and maintain a comprehensive microbiological suitability program, completing product suitability studies to verify methods against applicable standards. Maintain calibration and IQ/OQ/PQ programs for laboratory equipment and instrumentation. Oversaw laboratory workflows to ensure timely execution of testing, and collaborate cross-functionally with R&D, Operations teams meet customer requirements. Led laboratory investigations including OOS, OOT, and environmental excursions, support & perform internal audits to ensure GxP and safety compliance. Author and approve SOPs and monitor KPIs for operational efficiency. Execute investigations with CAPA support, and perform comprehensive gap analyses against USP, ISO, and other applicable laboratory standards.
Key Qualifications & Competencies
Excellent attendance and punctuality.
Ability to work any shift as business needs require.
Demonstrated critical thinking, leadership, and team development skills.
Ability to work independently and collaboratively with internal teams, customers, suppliers, and regulatory agencies.
Strong analytical skills with the ability to interpret technical, statistical, project management, and regulatory documentation.
Experience with manufacturing and laboratory operations, quality assurance principles, and their impact on product release and compliance.
Hands‑on experience with regulatory, third‑party, and customer audits.
Strong organizational, prioritization, and time‑management skills; ability to manage multiple assignments.
Ability to guide, supervise, train, and counsel laboratory staff.
Understanding of health, beauty, pharmaceutical/OTC, and environmental regulations.
Flexible and able to shift tasks without losing accuracy or efficiency.
Regulatory & Quality Systems Leadership
Interpret, implement, and integrate regulatory requirements for cosmetic and OTC product manufacturing.
Ensure laboratory processes comply with cGMP, ISO standards, and federal regulations.
Develop and maintain QA and laboratory standards, including specifications, testing requirements, and documentation.
Maintain the OTC Master Drug List.
Provide guidance to internal stakeholders regarding regulatory positions and company compliance strategies.
Laboratory Operations Management
Oversee development, implementation, and continuous improvement of laboratory systems, testing processes, and quality controls.
Direct daily laboratory operations to ensure timely testing and product release for raw materials, in‑process products, and finished goods.
Evaluate, analyze, and define inspection and sampling requirements for validation and production release.
Review laboratory notebooks, CoAs, OOS investigations, SOPs, specifications, BOMs, and validation documentation.
Maintain systems to measure laboratory performance against defined quality standards.
Ensure consistent communication and direction to lab teams regarding quality issues.
Customer, Supplier & Cross‑Functional Collaboration
Serve as the primary point of contact for customer, supplier, and regulatory communications related to laboratory quality.
Respond to customer, third‑party, and regulatory deficiencies in a timely and accurate manner.
Determine, review, and approve supplier performance per laboratory requirements.
Support internal and external customers in relation to release timelines, testing turnaround, and compliance expectations.
Leadership, People Management & Development
Recruit, train, evaluate, coach, and discipline Quality Laboratory personnel.
Establish department goals and ensure alignment with corporate quality objectives.
Educate laboratory personnel on customer, regulatory, and third‑party requirements.
Provide leadership and strategic input as a member of the Quality Management Team.
Continuous Improvement & Strategic Initiatives
Lead laboratory process improvements, efficiency initiatives, and quality system enhancements.
Ensure support for statistical analysis, quality planning, inspection processes, root cause analysis, and continuous improvement methodologies.
Implement approved reporting, sampling, and data analysis activities.
Manage and maintain the Quality Laboratory budget, licenses, and fiscal responsibilities.
Other Responsibilities
Attend relevant conferences, audits, and training seminars as needed.
Support compliance with all company policies, safety regulations, and PPE requirements.
Perform additional duties as assigned by the Head of Quality & Regulatory.
Physical Requirements
Ability to lift/pull at least 40 lbs.
Requires prolonged standing, walking, and sitting.
Must be able to bend, pull, push, reach, climb stairs, and navigate laboratory and production environments.
Use of PPE (safety glasses, lab coats, etc.) is required in designated areas.
Approximately 10% travel for vendor certifications, customer visits, and related assignments.
Education & Experience Requirements
Bachelor’s degree in Biology, Microbiology, Chemistry, Mathematics, or related field required.
Master of Science or MBA preferred.
Minimum 10 years of OTC drug experience, including 5 years of supervisory experience.
Minimum 5 years of quality management experience.
Strong working knowledge of FDA regulations, cGMP, validation processes, and quality systems.
Proven experience leading regulatory, customer, and third‑party audits.
Excellent written and verbal communication skills.
Supervisory Responsibilities
Direct supervision of Quality Laboratory personnel, including staff development, performance evaluations, coaching, and disciplinary actions.
Fiscal Responsibilities
Responsible for laboratory budgets, department spending, and related licenses.
#J-18808-Ljbffr