Capital One
Overview
Senior Business Analyst - MMA, ECP As a Senior Business Analyst at Capital One, you will apply strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that impact the bottom line, in a collaborative environment that values insight, encourages new responsibility, promotes continuous learning, and rewards innovation. The Marketing, Messaging & Personalization (MM&P) team is on a mission to revolutionize our messaging infrastructure and strategy, and our Marketing & Messaging Analytics (MMA) team is at the forefront of this transformation. We are a dynamic group of analysts dedicated to setting strategic priorities to drive business value and providing deep analytical support for our product partners who own the platforms that enable 2 billion monthly messages across Email, Push Notifications, and SMS. This role specifically focuses on the Push channel. As a Senior Associate Business Analyst focused on emerging channels, your primary responsibilities will be:
Responsibilities
Serve as a Channel Subject Matter Expert: Develop a comprehensive understanding of and improve our data infrastructure to ensure greater confidence in how we understand delivery and subsequent customer actions Uncover Insights: Dive deep into delivery and engagement metrics to identify key performance trends and opportunities to drive higher engagement and shape future channel strategy Inform a Strategy for Channel Expansion: Collaborate with LOB analysts to execute a robust testing agenda to keep up with growing demand to leverage the channel beyond its current use cases. Elevate key takeaways through test monitoring and valuation exercises Ensure confidence in campaign execution time: Understand nuance in different phases for campaigns to be executed and help assert a definition for ongoing monitoring to derive insights on where we can improve with new capabilities and processes
General Responsibilities
Analysis: Identify business challenges and opportunities for improvement and solve them using analysis to make strategic or tactical recommendations Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan Partnership: Work closely with colleagues across Capital One including IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: Tenacious decision maker with a healthy, aggressive, yet responsible approach to business Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: Intense focus on achieving both short and long term goals. Ability to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Qualifications
Basic Qualifications:
Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) At least 1 year of experience in analysis
Preferred Qualifications
Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 1+ years of experience in Statistical model building 1+ years of experience in market research 1+ years of experience in SQL querying 2+ years of experience in business analysis 1+ years of experience in consulting
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon hours worked. Salaries are provided for candidates hired to work within the listed locations.
McLean, VA: $111,200 - $126,900 for Sr. Business Analyst
New York, NY: $121,300 - $138,400 for Sr. Business Analyst
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonuses and/or long term incentives (LTI).
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries.
If you require an accommodation, contact Capital One Recruiting at 1-800-304-9102 or via email. All information you provide will be kept confidential to provide needed reasonable accommodations.
For technical support or questions about Capital One\'s recruiting process, please email Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several entities. Position postings in Canada are for Capital One Canada, in the United Kingdom for Capital One Europe, and in the Philippines for Capital One Philippines Service Corp. (COPSSC).
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Senior Business Analyst - MMA, ECP As a Senior Business Analyst at Capital One, you will apply strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that impact the bottom line, in a collaborative environment that values insight, encourages new responsibility, promotes continuous learning, and rewards innovation. The Marketing, Messaging & Personalization (MM&P) team is on a mission to revolutionize our messaging infrastructure and strategy, and our Marketing & Messaging Analytics (MMA) team is at the forefront of this transformation. We are a dynamic group of analysts dedicated to setting strategic priorities to drive business value and providing deep analytical support for our product partners who own the platforms that enable 2 billion monthly messages across Email, Push Notifications, and SMS. This role specifically focuses on the Push channel. As a Senior Associate Business Analyst focused on emerging channels, your primary responsibilities will be:
Responsibilities
Serve as a Channel Subject Matter Expert: Develop a comprehensive understanding of and improve our data infrastructure to ensure greater confidence in how we understand delivery and subsequent customer actions Uncover Insights: Dive deep into delivery and engagement metrics to identify key performance trends and opportunities to drive higher engagement and shape future channel strategy Inform a Strategy for Channel Expansion: Collaborate with LOB analysts to execute a robust testing agenda to keep up with growing demand to leverage the channel beyond its current use cases. Elevate key takeaways through test monitoring and valuation exercises Ensure confidence in campaign execution time: Understand nuance in different phases for campaigns to be executed and help assert a definition for ongoing monitoring to derive insights on where we can improve with new capabilities and processes
General Responsibilities
Analysis: Identify business challenges and opportunities for improvement and solve them using analysis to make strategic or tactical recommendations Product: Perform modeling/analytics to assist new product and pricing strategies for various lending products Marketing: Support direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies Credit Risk: Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan Partnership: Work closely with colleagues across Capital One including IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: Tenacious decision maker with a healthy, aggressive, yet responsible approach to business Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: Intense focus on achieving both short and long term goals. Ability to drive and execute an agenda in an uncertain and fluid environment Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Qualifications
Basic Qualifications:
Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) At least 1 year of experience in analysis
Preferred Qualifications
Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering 1+ years of experience in Statistical model building 1+ years of experience in market research 1+ years of experience in SQL querying 2+ years of experience in business analysis 1+ years of experience in consulting
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon hours worked. Salaries are provided for candidates hired to work within the listed locations.
McLean, VA: $111,200 - $126,900 for Sr. Business Analyst
New York, NY: $121,300 - $138,400 for Sr. Business Analyst
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered will be reflected in the offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonuses and/or long term incentives (LTI).
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries.
If you require an accommodation, contact Capital One Recruiting at 1-800-304-9102 or via email. All information you provide will be kept confidential to provide needed reasonable accommodations.
For technical support or questions about Capital One\'s recruiting process, please email Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several entities. Position postings in Canada are for Capital One Canada, in the United Kingdom for Capital One Europe, and in the Philippines for Capital One Philippines Service Corp. (COPSSC).
#J-18808-Ljbffr