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EmpowerMe Wellness

Area Business Operations Director

EmpowerMe Wellness, Portland, Oregon, United States, 97204

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Area Business Operations Director

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EmpowerMe Wellness

Drive Business Results with Purpose At EmpowerMe Wellness, we’re redefining senior care with innovative, integrated health solutions. We’re seeking a dynamic Area Director of Operations (ADO) with a strong business acumen and a working knowledge of healthcare or senior living environments. If you’re passionate about strategic leadership, operational excellence, and making a meaningful impact, this is your opportunity to thrive.

Overview At EmpowerMe Wellness, we’re redefining senior care with innovative, integrated health solutions. We’re seeking a dynamic Area Director of Operations (ADO) with a strong business acumen and a working knowledge of healthcare or senior living environments. If you’re passionate about strategic leadership, operational excellence, and making a meaningful impact, this is your opportunity to thrive.

Who We Are EmpowerMe Wellness is on a mission to improve the lives of seniors and the communities they call home. We offer a unique integrated model that includes therapy, pharmacy services, primary care, and more—right within senior living communities across the country. With over 3,000 professionals serving 35+ states, we’re changing the face of senior care. Learn more at empowerme.com.

Your Impact As an ADO, you will provide strategic, operational, and financial oversight across a designated region. You’ll drive performance, support cross‑functional collaboration, and build strong partnerships with community leaders— ensuring our integrated services consistently deliver high‑quality care and business outcomes.

Responsibilities

Lead regional operational strategies that align with EmpowerMe’s mission and business goals

Deliver results on budgets and key performance metrics including revenue per hour, cost per hour, units per visit, etc.

Partner with community leadership to identify growth opportunities and execute expansion plans

Guide and support community‑level teams in meeting service, quality, and financial targets

I mplement continuous improvement initiatives

Oversee P&L, budgeting, forecasting, and productivity management for assigned region

Support recruitment and onboarding efforts by collaborating with internal teams

Build and coach high‑performing teams to ensure strong leadership and accountability at all levels

Act as a liaison between EmpowerMe service lines (e.g., therapy, pharmacy, primary care) and senior living communities to ensure optimal integration and collaboration

Ensure compliance with all regulatory, operational, and safety standards

Serve as a culture ambassador, promoting EmpowerMe’s values and commitment to service excellence

Provide data‑driven updates and strategic insights to Senior VP of Operations

Travel within region with occasional overnight stays as needed

Qualifications

Minimum 5 years of multi‑site operational leadership experience in healthcare, senior living, or service‑based industry

Bachelor’s degree in Healthcare Administration, Business, or a related field preferred; equivalent combination of education and significant multi‑site operational experience will be considered in lieu of a degree (Master’s degree a plus)

Familiarity with clinical services (e.g., therapy, pharmacy, primary care) in senior living environments a plus.

Strong business acumen with ability to manage budgets, drive profitable revenue, and oversee operations

Experience building high‑performing teams and driving staff engagement

Excellent interpersonal, problem‑solving, and communication skills

Knowledge of Medicare/Medicaid and senior care regulatory environments is a plus

High emotional intelligence, servant leadership approach, and a collaborative mindset

Ability to thrive in a fast‑paced, evolving environment with a growth‑oriented culture

What We Offer

401(k) with company match

Comprehensive health benefits (medical, dental, vision)

PTO, paid holidays, and volunteer time off

Life, disability, HSA/FSA options

Employee Assistance Program (EAP)

Career development, cross‑training, and internal mobility opportunities

Recognition and incentive programs

A collaborative, mission‑driven culture where your voice matters

EmpowerMe Wellness is an Equal Opportunity Employer. We are committed to providing reasonable accommodations for individuals with disabilities and encourage all qualified candidates to apply.

Seniority level

Director

Employment type

Full‑time

Job function

Business Development and Sales

Industries

Hospitals and Health Care

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