Sevita
Program Director - IDD Services Host Home (AFC)
Mentor Community Services, part of Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Work Environment
Full Time, Monday-Friday Business hours; some emergency on-call responsibilities.
Hybrid – Office/Site Visits/Home.
Office Location: Brockton, MA.
Coverage Area: Brockton (majority of cases), Foxboro, Mansfield, Easton, Bridgewater, Pembroke, Marshfield.
Annual Salary: $54,000.
Responsibilities
Oversee all services within Host Home program and supervise providers and individuals served.
Services and Supports
Act as QIDP when required; write and approve individual program plans; train and assist Program Supervisors across shifts.
Periodically audit records and documentation for accuracy and completion.
Oversee Adult Foster Care program and DDS support services.
Conduct progress meetings and reviews; provide written progress reviews.
Oversee licensing compliance; implement compliance plan; manage rights implementation.
Implement and oversee management of individual funds and property; audit and review financial accounts.
Implement proactive strategies to reduce serious incidents; correct safety concerns; review incidents and direct response; ensure timely incident reporting.
Stakeholder Relations
Maintain communication and relationships with individuals, families, case managers, contractors, and stakeholders; monitor satisfaction and implement improvement strategies; advocate on behalf of individuals receiving services.
Communicate with general community, neighbors, competitors, outside organizations.
Maintain positive relationships with government authorities and referral agencies.
Participate in building relationships with local legislators and government officials; make political contacts and advocate on behalf of industry and individuals.
Personnel/Supervision
Assist with recruitment, interviewing, and hiring of all staff.
Program Supervisors and Mentor Recruiters in consultation with Area Director; approve hiring of Program Services Clinical Coordinators and other staff.
Direct and supervise Program Supervisors and Mentor Recruiter; oversee indirect staff members.
Organize on-site orientation and training; monitor training compliance and documentation; design and monitor program schedule.
Conduct annual evaluations of Program Supervisor and Mentor Recruiter in consultation with Area Director; review and approve annual evaluations of Program Services Clinical Coordinator and other staff.
Coach employees, correct behavior; recommend decisions regarding discipline and termination in consultation with Area Director and HR; handle termination as necessary.
Oversee employee safety and workers’ compensation programs; monitor compliance; assist in returning employees to work; implement safety training.
Conduct monthly staff meetings; attend monthly regional meetings.
Growth and Development
Maintain business performance and meet annual growth plans; assist with new start or core development initiatives as assigned.
Promote relationships with families, case managers, and stakeholders; identify opportunities by following industry trends and responding to payer need.
Direct program strategy to manage census, maintain occupancy, improve daily attendance, and/or maximize utilization.
Financial Management
Approve purchase of food, supplies, and equipment; review and monitor monthly invoices for accuracy and budget compliance.
Oversee census, attendance information, or other required documentation to ensure accurate billing.
Monitor staffing hours for budgetary compliance.
Host Homes
May direct recruitment of Mentors, coordinate pre-service education, conduct assessments during assessment and final home certification, facilitate matching process, ensure compliance with annual recertification of homes.
Ensure that all Host Homes meet company standards and those of the funder; ensure appropriate matching of individuals served with the appropriate independent contractor-provider.
Oversee coordination of program services for individuals receiving services, their families, and providers; provide support and guidance to ensure that intervention, goals, and objectives as formalized in the Consumer Program Plans consistently meet preferences and needs of the individual receiving services.
Qualifications
Bachelor's degree in Human Services required.
3+ years experience in IDD field.
2+ years management experience in human services industry.
Additional education, licensure, or experience required by state regulatory authorities.
QMRP, QIDP, or QDDP certification preferred.
Current driver's license.
Vehicle: car registration & insurance.
Self-motivated, detail-oriented, ability to multi-task.
Strong analytical skills to collect information from different sources.
Demonstrated ability to motivate team and drive results to meet goals.
Benefits
Full compensation/benefits package for full-time employees.
401(k) with company match.
Paid time off and holiday pay.
Complex work adding value to organization’s mission alongside great team of coworkers.
Enjoy job security with nationwide career development and advancement opportunities.
Equal Opportunity Statement As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship or any other characteristic protected by law.
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Work Environment
Full Time, Monday-Friday Business hours; some emergency on-call responsibilities.
Hybrid – Office/Site Visits/Home.
Office Location: Brockton, MA.
Coverage Area: Brockton (majority of cases), Foxboro, Mansfield, Easton, Bridgewater, Pembroke, Marshfield.
Annual Salary: $54,000.
Responsibilities
Oversee all services within Host Home program and supervise providers and individuals served.
Services and Supports
Act as QIDP when required; write and approve individual program plans; train and assist Program Supervisors across shifts.
Periodically audit records and documentation for accuracy and completion.
Oversee Adult Foster Care program and DDS support services.
Conduct progress meetings and reviews; provide written progress reviews.
Oversee licensing compliance; implement compliance plan; manage rights implementation.
Implement and oversee management of individual funds and property; audit and review financial accounts.
Implement proactive strategies to reduce serious incidents; correct safety concerns; review incidents and direct response; ensure timely incident reporting.
Stakeholder Relations
Maintain communication and relationships with individuals, families, case managers, contractors, and stakeholders; monitor satisfaction and implement improvement strategies; advocate on behalf of individuals receiving services.
Communicate with general community, neighbors, competitors, outside organizations.
Maintain positive relationships with government authorities and referral agencies.
Participate in building relationships with local legislators and government officials; make political contacts and advocate on behalf of industry and individuals.
Personnel/Supervision
Assist with recruitment, interviewing, and hiring of all staff.
Program Supervisors and Mentor Recruiters in consultation with Area Director; approve hiring of Program Services Clinical Coordinators and other staff.
Direct and supervise Program Supervisors and Mentor Recruiter; oversee indirect staff members.
Organize on-site orientation and training; monitor training compliance and documentation; design and monitor program schedule.
Conduct annual evaluations of Program Supervisor and Mentor Recruiter in consultation with Area Director; review and approve annual evaluations of Program Services Clinical Coordinator and other staff.
Coach employees, correct behavior; recommend decisions regarding discipline and termination in consultation with Area Director and HR; handle termination as necessary.
Oversee employee safety and workers’ compensation programs; monitor compliance; assist in returning employees to work; implement safety training.
Conduct monthly staff meetings; attend monthly regional meetings.
Growth and Development
Maintain business performance and meet annual growth plans; assist with new start or core development initiatives as assigned.
Promote relationships with families, case managers, and stakeholders; identify opportunities by following industry trends and responding to payer need.
Direct program strategy to manage census, maintain occupancy, improve daily attendance, and/or maximize utilization.
Financial Management
Approve purchase of food, supplies, and equipment; review and monitor monthly invoices for accuracy and budget compliance.
Oversee census, attendance information, or other required documentation to ensure accurate billing.
Monitor staffing hours for budgetary compliance.
Host Homes
May direct recruitment of Mentors, coordinate pre-service education, conduct assessments during assessment and final home certification, facilitate matching process, ensure compliance with annual recertification of homes.
Ensure that all Host Homes meet company standards and those of the funder; ensure appropriate matching of individuals served with the appropriate independent contractor-provider.
Oversee coordination of program services for individuals receiving services, their families, and providers; provide support and guidance to ensure that intervention, goals, and objectives as formalized in the Consumer Program Plans consistently meet preferences and needs of the individual receiving services.
Qualifications
Bachelor's degree in Human Services required.
3+ years experience in IDD field.
2+ years management experience in human services industry.
Additional education, licensure, or experience required by state regulatory authorities.
QMRP, QIDP, or QDDP certification preferred.
Current driver's license.
Vehicle: car registration & insurance.
Self-motivated, detail-oriented, ability to multi-task.
Strong analytical skills to collect information from different sources.
Demonstrated ability to motivate team and drive results to meet goals.
Benefits
Full compensation/benefits package for full-time employees.
401(k) with company match.
Paid time off and holiday pay.
Complex work adding value to organization’s mission alongside great team of coworkers.
Enjoy job security with nationwide career development and advancement opportunities.
Equal Opportunity Statement As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship or any other characteristic protected by law.
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