The Vice President of Ticket Sales is responsible for leading the Club’s full ticketing revenue strategy, including FullSeason Equivalents, Groups, Premium Seating, and Renewals. This role owns long‑term revenue planning, product innovation, pipeline strategy, pricing architecture, and departmental culture. The VP leads a unified sales & serviceorganization, drives adoption of sales technology, and partners cross‑functionally to maximize revenue and fan experience.
Key Responsibilities
Build and execute the Club’s annual ticketing revenue plan across all product lines. Lead long‑term pricing, packaging, and product strategy. Oversee forecasting, budgeting, revenue tracking and reporting. Monitor industry trends and emerging technologies to evolve the product portfolio. Lead, mentor, and develop the unified Ticket Sales & Service team. Oversee recruitment, training programs, and staff performance management. Build a positive, high‑accountability sales culture grounded in development and customer experience. Oversee CRM strategy, data hygiene, lead scoring, and automation. Evaluate and prioritize investments in enabling technologies. Establish standards around inventory management, contract accuracy, discounting, and payment structures. Work inter‑departmentally to align promotions, product strategy, and revenue opportunities. Represent the department internally and externally with executive‑level communication. Serve as a key member of the senior leadership team. Perform additional responsibilities as assigned. Minimum Qualifications
Bachelor’s degree in Business, Sports Management, or related field. 7+ years of ticket sales management experience with a professional sports team. Demonstrated success leading high‑performing sales teams and delivering revenue growth. Strong knowledge of CRM and ticketing platforms. Excellent communication, presentation, and leadership skills. Ability to work non‑traditional hours including evenings, weekends, and event days.
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Build and execute the Club’s annual ticketing revenue plan across all product lines. Lead long‑term pricing, packaging, and product strategy. Oversee forecasting, budgeting, revenue tracking and reporting. Monitor industry trends and emerging technologies to evolve the product portfolio. Lead, mentor, and develop the unified Ticket Sales & Service team. Oversee recruitment, training programs, and staff performance management. Build a positive, high‑accountability sales culture grounded in development and customer experience. Oversee CRM strategy, data hygiene, lead scoring, and automation. Evaluate and prioritize investments in enabling technologies. Establish standards around inventory management, contract accuracy, discounting, and payment structures. Work inter‑departmentally to align promotions, product strategy, and revenue opportunities. Represent the department internally and externally with executive‑level communication. Serve as a key member of the senior leadership team. Perform additional responsibilities as assigned. Minimum Qualifications
Bachelor’s degree in Business, Sports Management, or related field. 7+ years of ticket sales management experience with a professional sports team. Demonstrated success leading high‑performing sales teams and delivering revenue growth. Strong knowledge of CRM and ticketing platforms. Excellent communication, presentation, and leadership skills. Ability to work non‑traditional hours including evenings, weekends, and event days.
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