Books A Million
The Director of People provides strategic and operational HR support across the organization, ensuring HR programs, policies, and processes drive performance. This role oversees HR systems, shared services, employee lifecycle processes, compliance, reporting, and partners closely with business leaders, HRBPs, Payroll, Operations, Finance, IT, and Legal to support day-to-day operations and long-term growth.
Role and Responsibilities
Develop and execute HR strategy, service delivery models, and workflows to ensure timely, high-quality support aligned with business goals and organizational priorities
Lead and develop the Human Resource Business Partner team to provide strategic, impact-focused HR guidance and support across the organization
Provide direction and oversight on employee relations, conflict resolution, and policy interpretation
Drive initiatives that enhance performance, employee engagement, belonging, and overall experience
Track key HR metrics (e.g., turnover, corrective actions, engagement) and translate to actionable insights for leaders, including trends, forecasts, and risk areas
Ensure organizational compliance with federal, state, and local employment laws and regulations (e.g., FLSA, EEO, I-9, OSHA)
Oversee policy development, enforcement, communication, and audits to mitigate risk and maintain consistent HR practices
Implement process improvements to optimize HR service delivery
Oversee HRIS and HR systems, ensuring data integrity, reporting, and process efficiency
Direct end-to-end employee processes, ensuring compliance with company policies, employment laws, and contractual obligations
Partner with Legal and HR leadership to mitigate people-related risk
Perform other duties as assigned
Qualifications And Education Requirements
Bachelor’s degree in Human Resource Management, Business, or similar field required
5-10 years of progressive experience in HR leadership
Proven ability to advise senior leadership and influence at all levels
Strong business acumen and HR strategy experience
Strong knowledge of employment laws and HR best practices
Preferred Skills
Experience in a multi-site / multi-state environment
SHRM-SCP, SPHR, or equivalent certification
Clear, executive-level communication
Employee relations and conflict resolution skills
Strong knowledge of HR systems, workforce analytics, and talent management programs
Physical And Environmental Requirements
Occasional travel may be required
Must be able to sit at a computer or desk for extended periods of time
Must be able to operate keyboard and telephone for repetitive motion activities
Must be able to lift objects up to 25 lbs. with or without assistance
Must be able to communicate using speech, sight, and sound with or without assistive device
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Role and Responsibilities
Develop and execute HR strategy, service delivery models, and workflows to ensure timely, high-quality support aligned with business goals and organizational priorities
Lead and develop the Human Resource Business Partner team to provide strategic, impact-focused HR guidance and support across the organization
Provide direction and oversight on employee relations, conflict resolution, and policy interpretation
Drive initiatives that enhance performance, employee engagement, belonging, and overall experience
Track key HR metrics (e.g., turnover, corrective actions, engagement) and translate to actionable insights for leaders, including trends, forecasts, and risk areas
Ensure organizational compliance with federal, state, and local employment laws and regulations (e.g., FLSA, EEO, I-9, OSHA)
Oversee policy development, enforcement, communication, and audits to mitigate risk and maintain consistent HR practices
Implement process improvements to optimize HR service delivery
Oversee HRIS and HR systems, ensuring data integrity, reporting, and process efficiency
Direct end-to-end employee processes, ensuring compliance with company policies, employment laws, and contractual obligations
Partner with Legal and HR leadership to mitigate people-related risk
Perform other duties as assigned
Qualifications And Education Requirements
Bachelor’s degree in Human Resource Management, Business, or similar field required
5-10 years of progressive experience in HR leadership
Proven ability to advise senior leadership and influence at all levels
Strong business acumen and HR strategy experience
Strong knowledge of employment laws and HR best practices
Preferred Skills
Experience in a multi-site / multi-state environment
SHRM-SCP, SPHR, or equivalent certification
Clear, executive-level communication
Employee relations and conflict resolution skills
Strong knowledge of HR systems, workforce analytics, and talent management programs
Physical And Environmental Requirements
Occasional travel may be required
Must be able to sit at a computer or desk for extended periods of time
Must be able to operate keyboard and telephone for repetitive motion activities
Must be able to lift objects up to 25 lbs. with or without assistance
Must be able to communicate using speech, sight, and sound with or without assistive device
#J-18808-Ljbffr