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Cole Haan

Sales Lead - Brickell City Center

Cole Haan, Miami, Florida, us, 33222

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Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Core Accountabilities

Drive financial growth by achieving sales and key KPI goals

Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities

Coach staff to exceed individual and store goals

Build a Dedicated And Good-natured Team

Support and maintain a positive store environment by leading and developing a quality store team

Assists in training and development

Urgently partners on performance issues

Create a culture of customer obsession that caters to the extraordinary achiever

Deliver extraordinary customer service through your store team

Support and maintain visual merchandising standards consistent with company expectations

Deliver Operational Consistency

Achieve all operational objectives with regards to loss prevention, health, and safety

Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

Candidates must be at least 16 years of age

2 years retail experience. Specialty and/or footwear retail preferred.

Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.

Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.

Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.

Excellent verbal and written communication, delegation follow-up and time management skills.

Able to accomplish multiple tasks in a fast-paced environment

Able to work effectively with others in a team-oriented environment and provide excellent customer service

Ability to lift, push, and pull up to 25-50 pounds occasionally

Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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