Logo
Scott Credit Union

Member Service Representative (Teller)

Scott Credit Union, Edwardsville, Illinois, United States, 62025

Save Job

Join to apply for the

Teller

role at

Scott Credit Union

2 days ago Be among the first 25 applicants

This range is provided by Scott Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $15.30/hr - $22.95/hr

Scott Credit Union is hiring a

Teller

in

Edwardsville ,

IL

to help support our members and strengthen our connection with the community. If you’re passionate about delivering exceptional service, skilled at building relationships, and thrive in a collaborative, people-focused environment – we’d be excited to welcome you to our award‑winning team.

Schedule:

Full-time | Monday–Friday; Saturday rotation as scheduled

Work Location Status:

Fully on-site at the Home Office Branch in Edwardsville, IL.

About The Role Tellers are one of the primary points of contact for SCU members. They are the first, and often the only face our members see. Tellers must engage with SCU members and process their transactions efficiently and accurately. They are responsible for educating members about SCU products and services as well as providing an exceptional member experience.

Why Join Scott Credit Union? Scott Credit Union has been designated a

Top Workplace

by the St. Louis Post-Dispatch and USA Today for our people‑first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth.

Benefits Include

11 paid holidays and competitive PTO

401(k) with employer match

Medical, dental, vision, and life insurance

Short-Term Disability, including maternity leave

Tuition reimbursement program

"Dress for your day" policy

Career advancement opportunities

Supportive, team-oriented culture

What You’ll Do

Operate an online teller terminal and accurately record amounts received and prepare reports of transactions.

Perform required OFAC screens as outlined in the Non‑Member Verafin Processing policy and report any positive matches to the BSA Group. Comply with BSA requirements of completing CTR and SAR.

Foster and maintain relationships with members, providing prompt, professional, helpful, knowledgeable, and courteous service. Investigate member concerns, research and recommend a resolution to branch management, ensuring we meet member service satisfaction results.

Educate members on SCU products and services, including referring members to FSRs, mortgages, business lending/services, and investments.

Daily open and close teller terminal, accounting for cash assigned, received, disbursed, accurately balance to teller terminal close report and remit daily work to Teller Supervisor for disposition.

What You Bring

High school diploma or equivalent

Customer service experience

Personal computer experience, including Microsoft Office products

Is This You?

You’re energized by creating meaningful connections and delivering strategic solutions

You stay focused under pressure and prioritize precision in your work

You take initiative, own your projects, and consistently aim for high‑quality results

You’re looking to build a long‑term career where your skills can grow and evolve

At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth—for both our members and our employees.

Apply today

to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in‑person interview.

Seniority level Entry level

Employment type Full‑time

Job function Finance and Sales

Industries Banking

#J-18808-Ljbffr