Overview
Job Overview: The Retail Merchandiser provides consistent, quality service within a specific customer or independent customer location. Services can include stocking and merchandising products at shelf, providing reset support in remodels and new stores, executing continuity/Home Store and cycle coverage programs for a particular group of customers and may include ordering of products. At times the Retail Merchandiser will assist in stretch projects where needed. The Retail Merchandiser can receive directions from Sr. Retail Merchandiser, Retail Merchandising Coordinator/Supervisor/Manager/or Director.
Responsibilities
Ability to read, understand and implement planograms in store. Adjust sections as necessary based on evaluation with or without planograms. Report feedback on specific planogram compliance or item availability concerns, to the appropriate parties.
Visits retailers on Home Store or Field Sales program on a provided schedule, to execute customer specific plans. Providing effective feedback and follow-up. Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for the location
Rotate stock and remove out-of-code products. Process Merchandise returns and issue credits according to company policy.
Interpret and facilitate internal reports related to assigned project. Complete required paperwork accurately and timely.
Seize opportunities to increase sales through creative merchandising Techniques. Sell promotional and sales programs as assigned. Follow through on customer product requests.
Responsible for maintaining effective business relations with customers and UNFI stakeholders, this is accomplished through in-person interactions at store, via phone calls, and emails to the sales team and customers.
Order products that align with customer needs and effectively display them in stores. Assist in hanging Shelf Tags, and promotional POS/POP Materials and resets.
Develop and implement action plans with assistance from Supervisor or Account Manager on assigned projects. Ensure project deadlines are met and completed within budget.
Positively Engage customers on the full Professional Services Portfolio to strengthen customer/UNFI relationship.
Performs other duties as assigned.
Job Requirements Education/ Certifications
High School graduate required.
A Valid Driver’s License is necessary.
Auto Insurance levels that meet UNFI requirements.
Experience
Minimum 1-year related experience in Retail or Distribution.
Prior Sales and customer service experience in a retail setting.
Food related product experience desired.
Knowledge/ Skills/ Abilities
Excellent customer service and communication skills
Time management skills and attention to detail
Basic math abilities
Ability to motivate and work with others to achieve desired results.
Ability to read, understand and implement planograms.
Basic to intermediate computer skills
Ability to work independently.
Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
Work Environment
Travel is required up to 95% for this position.
Physical Environment/Demands
Daily travel is required and access to a vehicle is necessary.
Ability to get in and out of the car multiple times per day.
Drive to and from accounts safely in city, rural, and expressway conditions.
Ability to set up displays, fixtures, shelving, and products.
Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust, and dirt.
Ability to lift up to 40 lbs.
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.
Equal Opportunity UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Compensation UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
Benefits For Washington positions (or positions that may be performed remotely from Washington), the Washington-specific paid time off details are available at the following page: https://www.unfi.com/jobs-more-info-wa.html. Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
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Responsibilities
Ability to read, understand and implement planograms in store. Adjust sections as necessary based on evaluation with or without planograms. Report feedback on specific planogram compliance or item availability concerns, to the appropriate parties.
Visits retailers on Home Store or Field Sales program on a provided schedule, to execute customer specific plans. Providing effective feedback and follow-up. Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for the location
Rotate stock and remove out-of-code products. Process Merchandise returns and issue credits according to company policy.
Interpret and facilitate internal reports related to assigned project. Complete required paperwork accurately and timely.
Seize opportunities to increase sales through creative merchandising Techniques. Sell promotional and sales programs as assigned. Follow through on customer product requests.
Responsible for maintaining effective business relations with customers and UNFI stakeholders, this is accomplished through in-person interactions at store, via phone calls, and emails to the sales team and customers.
Order products that align with customer needs and effectively display them in stores. Assist in hanging Shelf Tags, and promotional POS/POP Materials and resets.
Develop and implement action plans with assistance from Supervisor or Account Manager on assigned projects. Ensure project deadlines are met and completed within budget.
Positively Engage customers on the full Professional Services Portfolio to strengthen customer/UNFI relationship.
Performs other duties as assigned.
Job Requirements Education/ Certifications
High School graduate required.
A Valid Driver’s License is necessary.
Auto Insurance levels that meet UNFI requirements.
Experience
Minimum 1-year related experience in Retail or Distribution.
Prior Sales and customer service experience in a retail setting.
Food related product experience desired.
Knowledge/ Skills/ Abilities
Excellent customer service and communication skills
Time management skills and attention to detail
Basic math abilities
Ability to motivate and work with others to achieve desired results.
Ability to read, understand and implement planograms.
Basic to intermediate computer skills
Ability to work independently.
Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
Work Environment
Travel is required up to 95% for this position.
Physical Environment/Demands
Daily travel is required and access to a vehicle is necessary.
Ability to get in and out of the car multiple times per day.
Drive to and from accounts safely in city, rural, and expressway conditions.
Ability to set up displays, fixtures, shelving, and products.
Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust, and dirt.
Ability to lift up to 40 lbs.
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.
Equal Opportunity UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Compensation UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
Benefits For Washington positions (or positions that may be performed remotely from Washington), the Washington-specific paid time off details are available at the following page: https://www.unfi.com/jobs-more-info-wa.html. Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
UNFI’s compensation, benefits, and paid time off policies are subject to change in the Company’s sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
#J-18808-Ljbffr