Virgin Hotels
Who we are:
We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No‑one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.
Virgin Hotels Collection (VHC), the parent brand of Virgin Limited Edition (VLE) – Sir Richard Branson’s award‑winning collection of unique retreats, hotels & exclusive islands, and Virgin Hotels (VH), the luxury lifestyle hospitality brand, is focused on growth and driving positive change and differentiation within the luxury hospitality industry.
Virgin Hotels is leading the charge into a new era of hospitality, where comfort comes first, and the experience is anything but ordinary. With eight properties across the US and UK, each hotel intermixes a passion for food and beverage, music and culture, fusing with the local landscape to provide a vibrant and inclusive environment for travellers and locals alike. Virgin Hotels Chicago, voted one of the Best Hotels in Chicago in Condé Nast Traveler’s Readers’ Choice Awards for the last seven consecutive years, was the first hotel to open, followed by Dallas, Nashville, Las Vegas, New Orleans, and Edinburgh. Virgin Hotels New York City opened in 2023 and earned the title of Best Hotel in New York in Travel + Leisure’s World’s Best Awards 2024.
Your mission: Should you decide to accept it…
The Global Sales Office (GSO) is responsible for positioning Virgin Hotels Collection as a market leader in the lifestyle space by driving awareness through targeted segment strategies. The team manages the brand’s global strategic partnerships and generates incremental sales through new client acquisition and overall account management.
The Director of Business Travel serves as the strategic leader for the Business Travel segment, driving overall vision, performance, and revenue growth. Reporting directly to the Vice President of Global Sales, this position manages a key portfolio of corporate accounts across the Americas and ensures that commercial strategies support property‑level objectives and enhance profitability. A major priority is to accelerate segment growth by securing new corporate clients and deepening engagement with existing partners. Exceptional negotiation capabilities and strong commercial insight are critical to elevate ADR, strengthen room‑type optimization, and meet property revenue targets. The ideal candidate will have an expert understanding of corporate travel dynamics.
The Nitty‑Gritty: What exactly you will be doing… In helping you understand your role in working for a world‑class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all‑inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out‑of‑this‑world” customer service experience for our guests:
Strategic Leadership & Segment Growth
Shape and implement the global sales strategy for the Business Travel segment, ensuring alignment with broader commercial objectives.
Lead strategic initiatives aimed at driving results within the Negotiated Corporate segment.
Deliver revenue targets for Business Travel and Consortia, executing strategies that enhance account production and revenue growth.
Provide strategic direction and commercial support to hotel teams across the portfolio.
Introduce innovative approaches to a historically transactional segment to drive efficiency and new revenue opportunities.
Represent the brand as the global lead for Business Travel at client meetings and industry events, positioning the company as a strategic partner.
Cultivate meaningful industry relationships and elevate brand visibility through participation in relevant conferences and events.
Design and deliver persuasive, high‑impact presentations to clients, internal leadership, and external audiences.
Account Management & Revenue Optimization
Directly oversee top global corporate accounts, managing negotiations, relationship development, contracting, and issue resolution.
Lead the planning, execution, and follow up of Business Travel events, ensuring responsible budget management and measurable ROI.
Utilize strategic pricing discussions, room‑type strategies, NLRA, and connectivity solutions to drive ADR across managed accounts.
Apply strong yield management principles to maximize account performance.
Leverage business intelligence tools and platforms (Agency360, Cvent BT, etc.) to inform decision‑making and refine sales approaches.
Commercial Operations
Manage the global RFP cycle, with strategic alignment and operational efficiency.
Ensure GDS content, rate structures, and distribution elements are accurate and fully optimized.
Support onboarding and development of property Business Travel Managers to uphold brand standards and client expectations.
Maintain thorough and up‑to‑date account information in Salesforce, monitor activity, and prepare detailed trip reports with insights and recommendations for on‑property teams.
Partner closely with revenue management and marketing to ensure cohesive strategies and achievement of property revenue targets.
Serve as the internal subject matter expert for Business Travel, offering guidance, insights, and strategic recommendations to leadership and sales teams.
Background must‑have:
Current, legal and unrestricted ability to work in the United States.
Minimum of 7+ years of hotel experience with established corporate travel relationships.
Proven track record of generating early wins and driving incremental production within the first 90 days.
Strategic mindset paired with high emotional intelligence and strong relationship‑building skills.
Demonstrated ability to build cross‑functional relationships and promote a collaborative culture.
Proven ability to lead and inspire teams, particularly in a decentralized or multi‑property structure.
Performs well under pressure and maintains composure in fast‑paced, demanding environments.
Creative problem‑solver with a solutions‑oriented, entrepreneurial approach.
Self‑driven, highly organized, and adept at delivering results with limited supervision.
Proficient in using Amadeus Agency360 and other analytical tools to evaluate performance and inform strategic decisions.
Willingness to travel up to 30%.
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Virgin Hotels Collection (VHC), the parent brand of Virgin Limited Edition (VLE) – Sir Richard Branson’s award‑winning collection of unique retreats, hotels & exclusive islands, and Virgin Hotels (VH), the luxury lifestyle hospitality brand, is focused on growth and driving positive change and differentiation within the luxury hospitality industry.
Virgin Hotels is leading the charge into a new era of hospitality, where comfort comes first, and the experience is anything but ordinary. With eight properties across the US and UK, each hotel intermixes a passion for food and beverage, music and culture, fusing with the local landscape to provide a vibrant and inclusive environment for travellers and locals alike. Virgin Hotels Chicago, voted one of the Best Hotels in Chicago in Condé Nast Traveler’s Readers’ Choice Awards for the last seven consecutive years, was the first hotel to open, followed by Dallas, Nashville, Las Vegas, New Orleans, and Edinburgh. Virgin Hotels New York City opened in 2023 and earned the title of Best Hotel in New York in Travel + Leisure’s World’s Best Awards 2024.
Your mission: Should you decide to accept it…
The Global Sales Office (GSO) is responsible for positioning Virgin Hotels Collection as a market leader in the lifestyle space by driving awareness through targeted segment strategies. The team manages the brand’s global strategic partnerships and generates incremental sales through new client acquisition and overall account management.
The Director of Business Travel serves as the strategic leader for the Business Travel segment, driving overall vision, performance, and revenue growth. Reporting directly to the Vice President of Global Sales, this position manages a key portfolio of corporate accounts across the Americas and ensures that commercial strategies support property‑level objectives and enhance profitability. A major priority is to accelerate segment growth by securing new corporate clients and deepening engagement with existing partners. Exceptional negotiation capabilities and strong commercial insight are critical to elevate ADR, strengthen room‑type optimization, and meet property revenue targets. The ideal candidate will have an expert understanding of corporate travel dynamics.
The Nitty‑Gritty: What exactly you will be doing… In helping you understand your role in working for a world‑class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all‑inclusive and that you may be asked to perform other job tasks by your manager not listed below in the constant quest to provide “out‑of‑this‑world” customer service experience for our guests:
Strategic Leadership & Segment Growth
Shape and implement the global sales strategy for the Business Travel segment, ensuring alignment with broader commercial objectives.
Lead strategic initiatives aimed at driving results within the Negotiated Corporate segment.
Deliver revenue targets for Business Travel and Consortia, executing strategies that enhance account production and revenue growth.
Provide strategic direction and commercial support to hotel teams across the portfolio.
Introduce innovative approaches to a historically transactional segment to drive efficiency and new revenue opportunities.
Represent the brand as the global lead for Business Travel at client meetings and industry events, positioning the company as a strategic partner.
Cultivate meaningful industry relationships and elevate brand visibility through participation in relevant conferences and events.
Design and deliver persuasive, high‑impact presentations to clients, internal leadership, and external audiences.
Account Management & Revenue Optimization
Directly oversee top global corporate accounts, managing negotiations, relationship development, contracting, and issue resolution.
Lead the planning, execution, and follow up of Business Travel events, ensuring responsible budget management and measurable ROI.
Utilize strategic pricing discussions, room‑type strategies, NLRA, and connectivity solutions to drive ADR across managed accounts.
Apply strong yield management principles to maximize account performance.
Leverage business intelligence tools and platforms (Agency360, Cvent BT, etc.) to inform decision‑making and refine sales approaches.
Commercial Operations
Manage the global RFP cycle, with strategic alignment and operational efficiency.
Ensure GDS content, rate structures, and distribution elements are accurate and fully optimized.
Support onboarding and development of property Business Travel Managers to uphold brand standards and client expectations.
Maintain thorough and up‑to‑date account information in Salesforce, monitor activity, and prepare detailed trip reports with insights and recommendations for on‑property teams.
Partner closely with revenue management and marketing to ensure cohesive strategies and achievement of property revenue targets.
Serve as the internal subject matter expert for Business Travel, offering guidance, insights, and strategic recommendations to leadership and sales teams.
Background must‑have:
Current, legal and unrestricted ability to work in the United States.
Minimum of 7+ years of hotel experience with established corporate travel relationships.
Proven track record of generating early wins and driving incremental production within the first 90 days.
Strategic mindset paired with high emotional intelligence and strong relationship‑building skills.
Demonstrated ability to build cross‑functional relationships and promote a collaborative culture.
Proven ability to lead and inspire teams, particularly in a decentralized or multi‑property structure.
Performs well under pressure and maintains composure in fast‑paced, demanding environments.
Creative problem‑solver with a solutions‑oriented, entrepreneurial approach.
Self‑driven, highly organized, and adept at delivering results with limited supervision.
Proficient in using Amadeus Agency360 and other analytical tools to evaluate performance and inform strategic decisions.
Willingness to travel up to 30%.
#J-18808-Ljbffr