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Vinehospitality

Director of Operations

Vinehospitality, San Jose, California, United States, 95199

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Director of Operations (Multi-Unit / Area Leadership Role) We are seeking an experienced, hands-on Director of Operations to lead restaurant performance across a growing portfolio of locations. This role is ideal for a proven multi-unit operator who has successfully led both front-of-house and back-of-house teams, driven results in high-volume environments, and knows how to design scalable systems that create consistency across restaurants.

This is a field-based, operational leadership role - best suited for a “Super-Area GM” who thrives in the restaurants, leads through presence, and takes full ownership of performance, people, and execution.

The Director of Operations will play a key role in shaping how the organization operates as it continues to grow, ensuring strong leadership, clear standards, and exceptional guest experiences across the group.

Role Overview

General Managers

Assistant General Managers

Executive Chefs

Sous Chefs / Kitchen Managers

The Director of Operations is responsible for aligning FOH and BOH leadership, driving operational consistency, and building a strong, accountable culture across all locations.

This position oversees multiple restaurants today, with responsibility expanding as the organization continues to grow.

Key Responsibilities Operational Leadership

Lead day-to-day operations across multiple restaurant locations

Ensure consistent execution of service standards, food quality, cleanliness, and safety

Maintain strong working knowledge of all operational functions, including

Be a visible leader in the restaurants, providing real-time coaching and support

Establish and reinforce operational systems that scale across the group

Labor planning and scheduling

Inventory, purchasing, and cost controls

Kitchen operations and food execution

Guest experience and service flow

Culture & Leadership Development

Actively design and shape a high-performance culture across all locations

Lead, coach, and develop GM, AGM, and culinary leadership teams

Build accountability through clear expectations, feedback, and follow-through

Develop leadership bench strength and succession plans

Partner closely with HR and executive leadership to align people strategy with operations

Financial & Performance Ownership

Own operational performance across assigned locations

Drive labor efficiency, food cost management, and profitability

Analyze P&Ls, identify trends, and implement improvement plans

Hold leaders accountable to financial and operational goals

Support budgeting, forecasting, and performance reviews

Growth & Scalability

Support new openings, transitions, and operational improvements

Help design systems and processes that scale with growth

Lead change management initiatives and ensure adoption in the field

Serve as a key culture carrier and operational leader across the organization

Who You Are

7+ years of multi-unit restaurant leadership experience

Proven success leading both FOH and BOH teams

Strong background in high-volume, full-service or premium casual dining

Deep understanding of restaurant financials and operational KPIs

Hands-on, field-oriented leader who leads through presence

Comfortable owning results and holding teams accountable

Passionate about hospitality, leadership development, and operational excellence

What We Offer

Salary: $140,000–$150,000, plus performance-based bonus

Health benefits and paid time off

A highly visible leadership role with real ownership and influence

Opportunity to help shape culture, systems, and long-term growth

A dynamic, growing restaurant group with strong leadership support

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