Lockton
Chief of Staff & Director of Strategic Operations
Lockton, Dallas, Texas, United States, 75215
Your Responsibilities
Your Responsibilities
Position Summary
The Chief of Staff & Director of Strategic Operations (“Chief of Staff”) serves as the senior strategic partner to the Chief Medical Officer (CMO) and an essential leader within the Office of the Chief Medical Officer (OCMO). This role amplifies the CMO’s impact by driving cross-enterprise alignment, elevating Lockton’s clinical market presence, and operationalizing key strategic priorities. The ideal candidate brings significant leadership experience, paired with strong strategic judgment, communication excellence, and the ability to execute through influence rather than authority. Ideal candidate has experience within the employee benefits and healthcare insurance industry.
Key Responsibilities Strategic Partnership & Executive Leverage
Serve as the CMO’s principal thought partner, providing structure, insight, and prioritization across a dynamic strategic agenda.
Translate the CMO’s vision into actionable plans, clear communication, and coordinated execution.
Develop executive briefs, strategic memos, board-level materials, and external-facing content that reflect the CMO’s voice.
Ensure the CMO is fully prepared for key meetings, decisions, and external engagements.
Act on behalf of the CMO in select meetings, strategic discussions, and partner engagements with the authority to advance priorities.
External Clinical Market Positioning
Shape Lockton’s clinical thought-leadership presence, including conference strategy, speaking opportunities, and strategic messaging.
Support senior-level relationships with insurers, PBMs, health systems, and healthcare investors.
Partner with Marketing and Government Relations to advance Lockton’s external clinical brand.
Enterprise Integration & Cross-Functional Leadership
Drive alignment across internal stakeholders.
Lead time-bound special strategic projects that advance Lockton’s clinical differentiation.
Identify organizational disconnects early and bring clarity, structure, and decision frameworks to senior leaders.
OCMO Operations & Internal Effectiveness
Establish operating cadence, priorities, and internal communication pathways for the OCMO.
Maintain a current view of enterprise priorities, risks, constraints, and opportunities.
Build an effective Executive Assistant-Chief of Staff partnership with clear roles, handoffs, and workflows.
Design and evolve the future operating model of the OCMO, including structure and strategic roadmap.
Qualifications Qualifications
5 years of experience leading multi‑stakeholder initiatives in a healthcare environment or healthcare-related industry.
Success leading cross-functional initiatives at the director level or above.
Experience briefing senior executives and influencing high-stakes decisions.
Experience working across healthcare organizations, such as payers, providers, health systems, or consulting, is beneficial.
Exceptional written and verbal communication; able to synthesize complexity into clarity.
High executive maturity, discretion, and judgment.
Strong strategic thinking with ability to anticipate implications and interdependencies.
Ability to lead through influence and build trust quickly across diverse stakeholder groups.
Highly organized with strong prioritization instincts; comfortable with rapid context-switching.
Graduate ‑ level education in business, healthcare or equivalent experience preferred.
Industry ‑ recognized development programs or certifications in leadership, strategic development, or organizational development preferred.
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Position Summary
The Chief of Staff & Director of Strategic Operations (“Chief of Staff”) serves as the senior strategic partner to the Chief Medical Officer (CMO) and an essential leader within the Office of the Chief Medical Officer (OCMO). This role amplifies the CMO’s impact by driving cross-enterprise alignment, elevating Lockton’s clinical market presence, and operationalizing key strategic priorities. The ideal candidate brings significant leadership experience, paired with strong strategic judgment, communication excellence, and the ability to execute through influence rather than authority. Ideal candidate has experience within the employee benefits and healthcare insurance industry.
Key Responsibilities Strategic Partnership & Executive Leverage
Serve as the CMO’s principal thought partner, providing structure, insight, and prioritization across a dynamic strategic agenda.
Translate the CMO’s vision into actionable plans, clear communication, and coordinated execution.
Develop executive briefs, strategic memos, board-level materials, and external-facing content that reflect the CMO’s voice.
Ensure the CMO is fully prepared for key meetings, decisions, and external engagements.
Act on behalf of the CMO in select meetings, strategic discussions, and partner engagements with the authority to advance priorities.
External Clinical Market Positioning
Shape Lockton’s clinical thought-leadership presence, including conference strategy, speaking opportunities, and strategic messaging.
Support senior-level relationships with insurers, PBMs, health systems, and healthcare investors.
Partner with Marketing and Government Relations to advance Lockton’s external clinical brand.
Enterprise Integration & Cross-Functional Leadership
Drive alignment across internal stakeholders.
Lead time-bound special strategic projects that advance Lockton’s clinical differentiation.
Identify organizational disconnects early and bring clarity, structure, and decision frameworks to senior leaders.
OCMO Operations & Internal Effectiveness
Establish operating cadence, priorities, and internal communication pathways for the OCMO.
Maintain a current view of enterprise priorities, risks, constraints, and opportunities.
Build an effective Executive Assistant-Chief of Staff partnership with clear roles, handoffs, and workflows.
Design and evolve the future operating model of the OCMO, including structure and strategic roadmap.
Qualifications Qualifications
5 years of experience leading multi‑stakeholder initiatives in a healthcare environment or healthcare-related industry.
Success leading cross-functional initiatives at the director level or above.
Experience briefing senior executives and influencing high-stakes decisions.
Experience working across healthcare organizations, such as payers, providers, health systems, or consulting, is beneficial.
Exceptional written and verbal communication; able to synthesize complexity into clarity.
High executive maturity, discretion, and judgment.
Strong strategic thinking with ability to anticipate implications and interdependencies.
Ability to lead through influence and build trust quickly across diverse stakeholder groups.
Highly organized with strong prioritization instincts; comfortable with rapid context-switching.
Graduate ‑ level education in business, healthcare or equivalent experience preferred.
Industry ‑ recognized development programs or certifications in leadership, strategic development, or organizational development preferred.
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