Docotel Group
Company Overview
Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop.
We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov't & education), financial services, fortune, public utility, and regularly partner with Big 4 SI partners.
Role Overview A Salesforce tester ensures the quality and functionality of Salesforce applications by designing, executing, and maintaining comprehensive test plans, scripts, and scenarios. They collaborate closely with developers and business analysts to identify and resolve defects, validate system performance, and maintain high standards of software quality and reliability.
Key Responsibilities
Develop and execute comprehensive test plans, test cases, and scripts for Salesforce applications to ensure all functionalities are thoroughly tested.
Collaborate with stakeholders to understand requirements and ensure comprehensive testing coverage.
Identify, document, and track defects, collaborating with the development team to resolve issues promptly and effectively.
Conduct regression testing to confirm that existing functionality remains unaffected by new changes or updates.
Leverage automated testing tools to improve testing efficiency and coverage.
Perform performance and load testing to verify system meets performance standards and can handle expected user loads.
Generate detailed test reports and documentation to communicate test results and quality metrics to the project team.
Suggest key performance indicators and metrics to help measure the effectiveness of new processes and improvements.
Qualifications
Proven experience in testing Salesforce applications, including Sales Cloud, Service Cloud, and custom applications.
Strong knowledge of test automation frameworks and tools such as Selenium, Provar, or TestComplete.
Excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams and document test results.
Skills and Experience
Strong understanding of Salesforce platform features, including Sales Cloud, Service Cloud, and custom applications.
Proficiency in creating and executing test plans, test cases, and test scripts for Salesforce applications.
Experience with automated testing tools such as Selenium, Provar, or TestComplete.
Ability to identify, document, and track defects using tools like JIRA or Bugzilla.
Excellent analytical and problem-solving skills to ensure thorough testing and quality assurance.
Education
Bachelor's Degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
Salesforce Certification such as Salesforce Certified Platform Developer I or II, Salesforce Certified Administrator, or Salesforce Certified Service Cloud Consultant.
Preferred Qualifications
Proficiency in using Salesforce testing tools such as Provar, Selenium, or TestComplete.
Familiarity with Agile development methodologies and experience testing within Agile environments.
Relevant Salesforce certifications such as Salesforce Certified Administrator or Salesforce Certified Platform App Builder.
Work Environment Remote with less than 25% travel to Chicago, IL.
Pay Rate $50-$58 per hour depending on experience.
Benefits Benefits information available upon request.
Equal Opportunity Employer Statement DTI is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply, and employment decisions are based solely on merit, qualifications, and business needs.
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We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov't & education), financial services, fortune, public utility, and regularly partner with Big 4 SI partners.
Role Overview A Salesforce tester ensures the quality and functionality of Salesforce applications by designing, executing, and maintaining comprehensive test plans, scripts, and scenarios. They collaborate closely with developers and business analysts to identify and resolve defects, validate system performance, and maintain high standards of software quality and reliability.
Key Responsibilities
Develop and execute comprehensive test plans, test cases, and scripts for Salesforce applications to ensure all functionalities are thoroughly tested.
Collaborate with stakeholders to understand requirements and ensure comprehensive testing coverage.
Identify, document, and track defects, collaborating with the development team to resolve issues promptly and effectively.
Conduct regression testing to confirm that existing functionality remains unaffected by new changes or updates.
Leverage automated testing tools to improve testing efficiency and coverage.
Perform performance and load testing to verify system meets performance standards and can handle expected user loads.
Generate detailed test reports and documentation to communicate test results and quality metrics to the project team.
Suggest key performance indicators and metrics to help measure the effectiveness of new processes and improvements.
Qualifications
Proven experience in testing Salesforce applications, including Sales Cloud, Service Cloud, and custom applications.
Strong knowledge of test automation frameworks and tools such as Selenium, Provar, or TestComplete.
Excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams and document test results.
Skills and Experience
Strong understanding of Salesforce platform features, including Sales Cloud, Service Cloud, and custom applications.
Proficiency in creating and executing test plans, test cases, and test scripts for Salesforce applications.
Experience with automated testing tools such as Selenium, Provar, or TestComplete.
Ability to identify, document, and track defects using tools like JIRA or Bugzilla.
Excellent analytical and problem-solving skills to ensure thorough testing and quality assurance.
Education
Bachelor's Degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
Salesforce Certification such as Salesforce Certified Platform Developer I or II, Salesforce Certified Administrator, or Salesforce Certified Service Cloud Consultant.
Preferred Qualifications
Proficiency in using Salesforce testing tools such as Provar, Selenium, or TestComplete.
Familiarity with Agile development methodologies and experience testing within Agile environments.
Relevant Salesforce certifications such as Salesforce Certified Administrator or Salesforce Certified Platform App Builder.
Work Environment Remote with less than 25% travel to Chicago, IL.
Pay Rate $50-$58 per hour depending on experience.
Benefits Benefits information available upon request.
Equal Opportunity Employer Statement DTI is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply, and employment decisions are based solely on merit, qualifications, and business needs.
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