Overview
Director of Sales Operations and Enablement at Local Infusion. This role serves as a cross-functional leader responsible for building the systems, tools, data, and processes that power the business development engine. The position is a strategic partner to field leadership, ensuring teams are well trained, enabled, informed, and activated to drive referral growth. Key Responsibilities
Data, Analytics & Reporting: Build and maintain dashboards, KPIs, and automated reporting; monitor center and market performance, highlighting trends and risks; respond to ad-hoc data and analysis requests from leadership Sales Enablement & Playbooks: Build and maintain sales playbooks, outreach frameworks, objection handling guides, competitive intelligence, FAQs, and best-practice libraries; translate market insights, product updates, and strategy into clear, actionable guidance for the field Sales Operations & CRM Ownership: Serve as the HubSpot (CRM) owner and subject-matter expert; maintain and improve CRM hygiene, activity logging, and reporting standards Market Research & Target List Strategy: Own market research and target list development using tools such as MedScout; ensure comprehensive provider coverage by geography and specialty New Market & Center Activation: Lead sales activation for new center openings; deliver market research, target lists, and draft market plans to field teams; create and present GTM activation plans and ensure clean handoff and knowledge transfer to Business Development Executives Onboarding, Training & Development: Own the virtual onboarding experience for new Business Development hires; build and maintain sales training programs, tools, and materials; deliver training through live sessions, workshops, and on-demand content Strategic Projects & Cross-Functional Execution: Identify bottlenecks and workflow gaps across the growth engine; lead special projects, pilot new tactics, and support rollout of new outreach channels; partner with Operations to improve referral-to-treatment conversion and execution Qualifications And Requirements
Bachelor's degree in related field 5+ years experience in healthcare growth, sales operations and enablement Expert-level analytical skills with hands-on dashboarding and CRM experience — essentially a reporting wizard Proven experience supporting or leading multi-market sales teams Demonstrated experience delivering training and creating enablement tools such as playbooks, guides, and sales resources Exceptional organizational and communication skills Comfortable operating at both strategic and tactical levels Competitive spirit with a customer-focused attitude Bonus points for prior success as a field sales or referral sales professional Double bonus points if you have experience with HubSpot, Google Products, MedScout and/or Sigma Travel requirements: willing to travel up to 20% of the time, with overnight travel occasionally Must be located near Local Infusion’s service areas (Eastern or Central time zones) Compensation & Benefits
Total Compensation (Base + Bonus): $140,000 - $170,000 Member of the Growth Leadership Team Potential for performance bonuses; medical, dental, and vision insurance; short and long-term disability coverage; life insurance; 401(k) with company match; 15 Days PTO; parental leave and flexible return-to-work policy Career development opportunities within a growing company We don’t discriminate, Local Infusion is an Equal Employment Opportunity (EEO) Employer. We believe that a diverse and inclusive team leads to a stronger company and better outcomes. Company & Culture
Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. We operate remotely with locations across multiple states and prioritize patient experience, technology, and clinical integration to lower costs and improve outcomes.
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Director of Sales Operations and Enablement at Local Infusion. This role serves as a cross-functional leader responsible for building the systems, tools, data, and processes that power the business development engine. The position is a strategic partner to field leadership, ensuring teams are well trained, enabled, informed, and activated to drive referral growth. Key Responsibilities
Data, Analytics & Reporting: Build and maintain dashboards, KPIs, and automated reporting; monitor center and market performance, highlighting trends and risks; respond to ad-hoc data and analysis requests from leadership Sales Enablement & Playbooks: Build and maintain sales playbooks, outreach frameworks, objection handling guides, competitive intelligence, FAQs, and best-practice libraries; translate market insights, product updates, and strategy into clear, actionable guidance for the field Sales Operations & CRM Ownership: Serve as the HubSpot (CRM) owner and subject-matter expert; maintain and improve CRM hygiene, activity logging, and reporting standards Market Research & Target List Strategy: Own market research and target list development using tools such as MedScout; ensure comprehensive provider coverage by geography and specialty New Market & Center Activation: Lead sales activation for new center openings; deliver market research, target lists, and draft market plans to field teams; create and present GTM activation plans and ensure clean handoff and knowledge transfer to Business Development Executives Onboarding, Training & Development: Own the virtual onboarding experience for new Business Development hires; build and maintain sales training programs, tools, and materials; deliver training through live sessions, workshops, and on-demand content Strategic Projects & Cross-Functional Execution: Identify bottlenecks and workflow gaps across the growth engine; lead special projects, pilot new tactics, and support rollout of new outreach channels; partner with Operations to improve referral-to-treatment conversion and execution Qualifications And Requirements
Bachelor's degree in related field 5+ years experience in healthcare growth, sales operations and enablement Expert-level analytical skills with hands-on dashboarding and CRM experience — essentially a reporting wizard Proven experience supporting or leading multi-market sales teams Demonstrated experience delivering training and creating enablement tools such as playbooks, guides, and sales resources Exceptional organizational and communication skills Comfortable operating at both strategic and tactical levels Competitive spirit with a customer-focused attitude Bonus points for prior success as a field sales or referral sales professional Double bonus points if you have experience with HubSpot, Google Products, MedScout and/or Sigma Travel requirements: willing to travel up to 20% of the time, with overnight travel occasionally Must be located near Local Infusion’s service areas (Eastern or Central time zones) Compensation & Benefits
Total Compensation (Base + Bonus): $140,000 - $170,000 Member of the Growth Leadership Team Potential for performance bonuses; medical, dental, and vision insurance; short and long-term disability coverage; life insurance; 401(k) with company match; 15 Days PTO; parental leave and flexible return-to-work policy Career development opportunities within a growing company We don’t discriminate, Local Infusion is an Equal Employment Opportunity (EEO) Employer. We believe that a diverse and inclusive team leads to a stronger company and better outcomes. Company & Culture
Local Infusion is a venture-backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. We operate remotely with locations across multiple states and prioritize patient experience, technology, and clinical integration to lower costs and improve outcomes.
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