Adobe Inc.
Overview
Our Company: Changing the world through digital experiences is Adobe's mission. We empower creators and organizations to design and deliver exceptional digital experiences across every screen. We are committed to equal opportunity and creating exceptional employee experiences.
The challenge: Adobe's Digital Media Enterprise team seeks a hardworking, proactive Account Director to ensure the needs of Enterprise clients are supported. The Account Director is responsible for sourcing and closing new customers, and for end-to-end management of Adobe's existing client relationships. Measures of success include revenue vs targets, up-sell and optimization, client satisfaction and retention, and contribution to the sales team and business unit. We seek a hunter with a history of quota over-achievement and deep customer relationships. There will be a defined set of enterprise accounts with annual revenue greater than $1B.
What you'll do
Maintain and grow existing client base including expansion of new offerings.
Drive specific product revenue in the territory.
Build strong, lasting relationships with customers by understanding their needs and business objectives.
Perform outbound contact to existing customers to sell additional solutions.
Acquire and maintain a working knowledge of the complete capabilities of our solution offerings.
Convert customer challenges into new opportunities.
Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives.
Improve overall customer satisfaction in assigned customer accounts.
Work with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region.
What you need to succeed
Minimum 10+ years proven track record of field account management/account executive experience.
Proven track record selling complex enterprise solutions.
Ability to forge and maintain good business relationships.
Demonstrated analytical and computer skills.
Excellent communication and presentations skills with top-notch customer service approach.
Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations for each account.
Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/opportunities and recommending an approach to solving problems and pursuing opportunities.
Ability to work successfully in a team environment with your Adobe ecosystem including Renewals Specialists, Product Specialists, CSMs, Solution Consultants and Field Marketing.
Creative problem-solving approach.
Experience in selling technology.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $229,000 -- $369,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In New York, the pay range for this position is $255,300 - $369,600.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices California: Fair Chance Ordinances. Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.
Colorado: Application Window Notice. If this role is open to hiring in Colorado, the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts: Massachusetts Legal Notice. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. Adobe is proud to be an Equal Employment Opportunity employer and we do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
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The challenge: Adobe's Digital Media Enterprise team seeks a hardworking, proactive Account Director to ensure the needs of Enterprise clients are supported. The Account Director is responsible for sourcing and closing new customers, and for end-to-end management of Adobe's existing client relationships. Measures of success include revenue vs targets, up-sell and optimization, client satisfaction and retention, and contribution to the sales team and business unit. We seek a hunter with a history of quota over-achievement and deep customer relationships. There will be a defined set of enterprise accounts with annual revenue greater than $1B.
What you'll do
Maintain and grow existing client base including expansion of new offerings.
Drive specific product revenue in the territory.
Build strong, lasting relationships with customers by understanding their needs and business objectives.
Perform outbound contact to existing customers to sell additional solutions.
Acquire and maintain a working knowledge of the complete capabilities of our solution offerings.
Convert customer challenges into new opportunities.
Maintain an active pipeline of forecasted opportunities to meet monthly, quarterly and annual quota objectives.
Improve overall customer satisfaction in assigned customer accounts.
Work with various groups within Adobe (Product, Marketing, Finance and Engineering) to provide customer feedback and drive revenue opportunities in the region.
What you need to succeed
Minimum 10+ years proven track record of field account management/account executive experience.
Proven track record selling complex enterprise solutions.
Ability to forge and maintain good business relationships.
Demonstrated analytical and computer skills.
Excellent communication and presentations skills with top-notch customer service approach.
Proven experience in using quantitative and qualitative analysis to assess customer relationships and make recommendations for each account.
Ability to remain calm in a fast-paced work environment and to demonstrate thoughtful leadership in assessing problems/opportunities and recommending an approach to solving problems and pursuing opportunities.
Ability to work successfully in a team environment with your Adobe ecosystem including Renewals Specialists, Product Specialists, CSMs, Solution Consultants and Field Marketing.
Creative problem-solving approach.
Experience in selling technology.
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $229,000 -- $369,600 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In New York, the pay range for this position is $255,300 - $369,600.
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices California: Fair Chance Ordinances. Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.
Colorado: Application Window Notice. If this role is open to hiring in Colorado, the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts: Massachusetts Legal Notice. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. Adobe is proud to be an Equal Employment Opportunity employer and we do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
#J-18808-Ljbffr