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HeartCentrix Solutions

User Experience Researcher

HeartCentrix Solutions, Fort Worth, Texas, United States, 76102

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Lead Account Executive at HeartCentrix Solutions Overview

We are seeking a

Senior UX Researcher

to lead end‑to‑end user research efforts and translate insights into actionable product and design decisions. This role is highly collaborative and will work closely with Product Managers, Designers, Engineers, and key business stakeholders. The ideal candidate is hands‑on, strategic, and comfortable working onsite in a fast‑paced environment.

Key Responsibilities

Lead and execute

qualitative and quantitative user research

(interviews, usability testing, surveys, field studies, diary studies).

Define research strategy and plans aligned to product roadmaps and business goals.

Synthesize findings into clear insights, personas, journey maps, and recommendations.

Partner closely with

UX/UI Designers

to inform design decisions and validate concepts.

Collaborate with Product, Engineering, and stakeholders to influence prioritization and roadmaps.

Present research findings to senior leadership in a clear, compelling way.

Advocate for user‑centered design principles across the organization.

Mentor junior researchers or designers as needed.

Continuously improve research processes, tools, and methodologies.

Required Qualifications

5–10+ years of experience in

UX Research

or related roles.

Strong experience conducting

mixed‑methods research .

Proven ability to translate research into strategic product insights.

Experience working closely with product and design teams in agile environments.

Strong storytelling, communication, and stakeholder‑management skills.

Comfortable working

onsite 5 days per week

with cross‑functional teams.

Experience with research tools (UserTesting, Optimal Workshop, Figma, Maze, etc.).

Preferred Qualifications

Background in enterprise, SaaS, or large‑scale consumer products.

Familiarity with accessibility, inclusive design, and usability standards.

Previous experience mentoring or leading research initiatives.

What We’re Looking For

Strategic thinker with a

hands‑on mindset

Strong advocate for the user

Confident communicator who can influence without authority

Comfortable navigating ambiguity and complex problem spaces

Seniority Level Mid‑Senior level

Employment Type Contract

Job Function Consulting

Industries IT Services and IT Consulting

Location Dallas‑Fort Worth Metroplex

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