Director of Conference Services
Four Seasons Hotels and Resorts, Houston, Texas, United States
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. About the location
Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island. About The Role
We are looking for a passionate Director of Conference Services who strives for excellence in a fast-paced work environment. This position reports to our Senior Commercial Director. What You Will Do
Coordinates all requirements for various conference groups booked by the Sales Department. Responsible for enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process. Communicates the needs and expectations of the client with all departments in the hotel. Ensures successful execution of group and client satisfaction. What You Bring
Bachelor’s Degree / CMP Certification preferred Three years or more experience in Conferences Services and experience managing managers. Excellent reading, writing and oral proficiency in the English language. Good organizational skill. Attention to detail. Ability to multitask. High level of creativity. Ability to work long and irregular hours, weekends, and evenings. Able to negotiate, organize, delegate & work under pressure. Basic knowledge of audio-visual equipment and Internet technology – helpful. Problem solving, leadership skills and customer service. What We Offer
Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Salary Range: $144,000-$155,000 Schedule & Hours
Full time The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. About the location
Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island. About The Role
We are looking for a passionate Director of Conference Services who strives for excellence in a fast-paced work environment. This position reports to our Senior Commercial Director. What You Will Do
Coordinates all requirements for various conference groups booked by the Sales Department. Responsible for enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process. Communicates the needs and expectations of the client with all departments in the hotel. Ensures successful execution of group and client satisfaction. What You Bring
Bachelor’s Degree / CMP Certification preferred Three years or more experience in Conferences Services and experience managing managers. Excellent reading, writing and oral proficiency in the English language. Good organizational skill. Attention to detail. Ability to multitask. High level of creativity. Ability to work long and irregular hours, weekends, and evenings. Able to negotiate, organize, delegate & work under pressure. Basic knowledge of audio-visual equipment and Internet technology – helpful. Problem solving, leadership skills and customer service. What We Offer
Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Employee Discount for stays at any Four Seasons worldwide Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Salary Range: $144,000-$155,000 Schedule & Hours
Full time The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
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