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Director of Operations

Ryde Technologies, Boston, Massachusetts, us, 02298

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We are hiring for a Director of Operations, to serve as foundational leadership partner to the Founder/Executive Director. This role is responsible for building the organizations operational, financial, administrative, and marketing infrastructure from the ground up in support of the Society’s mission to foster interaction among musicians, scholars, educators, and the public through concerts, lectures, recordings, demonstrations, and colloquia.

The ideal candidate is a builder and cultural administrator who combines operational rigor with strong organizational communication skills and an appreciation for music, scholarship, and community-based arts programming.

Qualifications Required

5+ years of experience in nonprofit operations, arts administration, or related fields

Strong alignment with the organization’s mission and values

Experience building systems or organizations at an early stage

Strong financial and operational skills

Experience managing marketing, communications, or publicity for programs or events

Familiarity with nonprofit governance and compliance

Excellent organizational and project management skills

Comfort working in a hands-on, start-up environment

Preferred

Experience in music, performing arts, or cultural nonprofits

Familiarity with classical, early music, or scholarly music communities

Experience working with artists, scholars, and academic partners

Experience supporting grant‑funded arts organizations

Experience working closely with a Board of Directors

Key Attributes

Builder mindset with high ownership

Respect for artistic and scholarly practice

Strong written and verbal communication skills

Detail‑oriented and reliable

Collaborative and community‑minded

Mission‑driven with operational discipline

Core Responsibilities Organizational Operations & Infrastructure

Build and manage the Society’s day‑to‑day operations

Establish policies, workflows, and systems appropriate for a growing arts nonprofit

Develop production calendars and organizational timelines

Create scalable processes to support concerts, lectures, recordings, and scholarly events

Track organizational KPIs related to programming, attendance, partnerships, and finances

Identify operational risks and implement mitigation strategies

Financial Management & Administration

Develop and manage the annual operating budget

Monitor cash flow, expenses, and financial sustainability

Establish internal financial controls and approval processes

Oversee bookkeeping, accounting, and financial reporting

Support grant budgeting, reporting, and compliance

Ensure timely and accurate payment of musicians, ensembles, scholars, and vendors

Coordinate with external accountants, auditors, and financial service provider

Compliance, Governance & Risk

Ensure compliance with nonprofit regulatory requirements, including IRS and Massachusetts filings

Maintain corporate, legal, and archival records

Support Board governance

Oversee insurance coverage and risk management related to performances and events

Program & Production Operations

Support planning and execution of Concert performances, Lectures and colloquia, Demonstrations and recordings

Coordinate logistics with venues, libraries, historical societies, schools, and universities

Develop and manage production workflows, artist agreements, and event documentation

Track program outcomes, audience engagement, and scholarly participation

Ensure programming aligns with organizational mission

Publicity, Marketing & Audience Development

Manage publicity and marketing operations in support of programs and events

Develop and execute marketing timelines for concerts and initiatives

Coordinate creation and distribution of promotional materials (digital and print)

Oversee email communications, mailing lists, and audience databases

Manage website updates and event listings

Coordinate social media activity (directly or through contractors/volunteers)

Track basic marketing metrics such as attendance, engagement, and list growth

EEO Compliance Ryde is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Ryde will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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