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Capital One

Director, Enterprise Know Your Customer (KYC) Compliance Program

Capital One, Plano, Texas, us, 75086

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The Director, Anti-Money Laundering (AML) Leader for Capital One’s Enterprise Know Your Customer (KYC) program performs a key risk management leadership role in ensuring compliance with KYC regulations and maintaining regulatory standards.

Responsibilities

Ownership and oversight of the Enterprise Know Your Customer (KYC) Standard and related policies and documents including oversight of the Enterprise Know Your Partner (KYP) program for the card payment network

Collaborate with Line of Business AML Advisors and Line of Business partners to assess the effectiveness of and compliance with the KYC Standard to ensure consistent application

Provide AML KYC/KYP consultation and guidance to internal stakeholders and Executives on applying the KYC/KYP requirements, identifying and mitigating risk, developing mitigation plans (as warranted), business initiatives, and other risk management and control activities related to KYC/KYP

Provide senior management with effective, credible and grounded challenge regarding AML/KYC/KYP regulatory risk and control management, ensuring management is making informed and appropriate risk decisions, and allocating appropriate attention and resources to risk management

Influence senior management to drive realization and mitigation of new and emerging risks especially via structuring slides and presentations in order to convey risk information

Provide leadership across broader AML department for program enhancement and associate development

Direct interaction with Audit and External Regulators with regard to responding to inquiries, exams, audits related to the KYC/KYP program

Competencies

Strong Business Judgment: Strong business judgment, analytical acumen, and the ability to evaluate complex, multi-dimensional situations and risk characteristics and to formulate appropriate compliance recommendations and advice

Communication: Highly developed interpersonal, presentation, and communications skills with the ability to communicate effectively at all levels of the organization, as well as with external parties (such as regulators and consultants)

Thought Leadership: Proven ability to effectively lead teams through strategic initiatives and organizational changes with ability to connect, influence and deliver results

Basic Qualifications

Bachelor’s Degree or Military experience

At least 7 years in legal, compliance, risk management or regulatory experience in consumer financial services

At least 3 years of experience in the financial services industry

At least 3 years of people management experience

Preferred Qualifications

Master’s Degree

2+ years of experience as a financial regulator (OCC, FRB, FDIC, FINRA)

Certified Anti-Money Laundering Specialist (CAMS) certification

1+ years of operational experience with card products and card networks

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

McLean, VA: $206,000 - $235,100 for Director, AML Investigations

New York, NY: $224,800 - $256,500 for Director, AML Investigations

Plano, TX: $187,300 - $213,700 for Director, AML Investigations

Richmond, VA: $187,300 - $213,700 for Director, AML Investigations

Wilmington, DE: $187,300 - $213,700 for Director, AML Investigations

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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