Flex
Senior Manager, Partnerships Strategy & Operations
Flex, San Francisco, California, United States, 94199
Senior Manager, Partnerships Strategy & Operations
Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2026 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
About the Role Flex is seeking an ambitious, results-driven Senior Manager, Partnerships Strategy and Operations, to own the strategy, systems and insights that accelerate user adoption and growth across all of our partnership verticals. This role is ideal for a highly analytical problem solver, who can blend user conversion funnel strategy, experimentation, cross-functional mobilization and partner enablement. Reporting to the Senior Director of Strategic Partnerships, you’ll play a critical role in driving growth across partners, developing a best-in-class partnership playbook and translating learnings into new vertical partnerships. This position offers a hybrid work environment.
This role is available to candidates working 2-3 days a week hybrid in either our NYC, SF, or Salt Lake City office. Candidates relocating to our hubs may be eligible for relocation assistance.
Key Responsibilities
Own user conversion funnel improvement across every stage of the user journey (from click to sign-up to transacting to repeat transactions)
Build a comprehensive funnel strategy that outlines target KPIs, diagnostics, and key growth levers
Define “what good looks like” for strategic partner user conversion funnels, drawing inspiration from other Flex channels and high-performing ecosystems outside of Flex
Identify cross-partner and cross-vertical insights that drive scalable growth playbooks
Analytics, Insights & Experimentation
Partner with Data & Insights to develop dashboards, frameworks, and tools that surface funnel health, trends, and risks
Maintain a centralized repository of experiments, tests, results, and learnings across all partnership types
Conduct root-cause analysis on funnel bottlenecks and develop actionable recommendations
Cross-Functional Leadership & Operational Excellence
Collaborate closely with the Strategic Partnerships team to translate insights into high-impact initiatives and ensure strong execution with partners
Partner with Product, Engineering, and Design to recommend and prioritize enhancements to partner-facing experiences
Drive cross-functional alignment on partner growth objectives, operating rhythms, and accountability
Partner Enablement & Go-to-Market Support
Develop scalable tools, playbooks, and best practices for partners to optimize activation and utilization
Inform partner-facing collateral, communications, and training materials that drive funnel efficiency
Support QBRs, MBRs, and partner discussions with data-driven insights and recommendations
Qualifications
6–8+ years of experience in strategy, partnerships, business operations, revenue strategy, top-tier strategy consulting, or a similar analytical and cross-functional role
Demonstrated success driving measurable growth through funnel optimization, experimentation, and data-driven strategy
Strong analytical capabilities with experience in building models, dashboards, and insights used for strategic decision-making
Exceptional cross-functional collaboration skills; able to guide teams toward clarity, alignment, and execution
Excellent communication and presentation abilities; comfortable influencing senior stakeholders internally and externally
Highly organized and detail-oriented, with the ability to manage multiple initiatives in a fast-paced environment
Familiarity with BI tools, funnel analytics, and experimentation frameworks is a strong plus
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $220,000 - $245,000. For all other states, the base salary pay range will be $190,000-220,000.
Life at Flex We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
Benefits & Perks For full-time U.S based positions we offer:
Competitive medical, dental, and vision available from Day 1
Company equity
401(k) plan with company match (our company match kicks off at the beginning of 2026)
Unlimited paid time off + 13 company paid holidays
Parental leave
Flex Cares Program
Free Flex subscription
For full time non-US employees, we offer:
Competitive compensation + company equity
Unlimited PTO
EEO Statement As set forth in Flex’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
#J-18808-Ljbffr
About the Role Flex is seeking an ambitious, results-driven Senior Manager, Partnerships Strategy and Operations, to own the strategy, systems and insights that accelerate user adoption and growth across all of our partnership verticals. This role is ideal for a highly analytical problem solver, who can blend user conversion funnel strategy, experimentation, cross-functional mobilization and partner enablement. Reporting to the Senior Director of Strategic Partnerships, you’ll play a critical role in driving growth across partners, developing a best-in-class partnership playbook and translating learnings into new vertical partnerships. This position offers a hybrid work environment.
This role is available to candidates working 2-3 days a week hybrid in either our NYC, SF, or Salt Lake City office. Candidates relocating to our hubs may be eligible for relocation assistance.
Key Responsibilities
Own user conversion funnel improvement across every stage of the user journey (from click to sign-up to transacting to repeat transactions)
Build a comprehensive funnel strategy that outlines target KPIs, diagnostics, and key growth levers
Define “what good looks like” for strategic partner user conversion funnels, drawing inspiration from other Flex channels and high-performing ecosystems outside of Flex
Identify cross-partner and cross-vertical insights that drive scalable growth playbooks
Analytics, Insights & Experimentation
Partner with Data & Insights to develop dashboards, frameworks, and tools that surface funnel health, trends, and risks
Maintain a centralized repository of experiments, tests, results, and learnings across all partnership types
Conduct root-cause analysis on funnel bottlenecks and develop actionable recommendations
Cross-Functional Leadership & Operational Excellence
Collaborate closely with the Strategic Partnerships team to translate insights into high-impact initiatives and ensure strong execution with partners
Partner with Product, Engineering, and Design to recommend and prioritize enhancements to partner-facing experiences
Drive cross-functional alignment on partner growth objectives, operating rhythms, and accountability
Partner Enablement & Go-to-Market Support
Develop scalable tools, playbooks, and best practices for partners to optimize activation and utilization
Inform partner-facing collateral, communications, and training materials that drive funnel efficiency
Support QBRs, MBRs, and partner discussions with data-driven insights and recommendations
Qualifications
6–8+ years of experience in strategy, partnerships, business operations, revenue strategy, top-tier strategy consulting, or a similar analytical and cross-functional role
Demonstrated success driving measurable growth through funnel optimization, experimentation, and data-driven strategy
Strong analytical capabilities with experience in building models, dashboards, and insights used for strategic decision-making
Exceptional cross-functional collaboration skills; able to guide teams toward clarity, alignment, and execution
Excellent communication and presentation abilities; comfortable influencing senior stakeholders internally and externally
Highly organized and detail-oriented, with the ability to manage multiple initiatives in a fast-paced environment
Familiarity with BI tools, funnel analytics, and experimentation frameworks is a strong plus
The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $220,000 - $245,000. For all other states, the base salary pay range will be $190,000-220,000.
Life at Flex We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
Benefits & Perks For full-time U.S based positions we offer:
Competitive medical, dental, and vision available from Day 1
Company equity
401(k) plan with company match (our company match kicks off at the beginning of 2026)
Unlimited paid time off + 13 company paid holidays
Parental leave
Flex Cares Program
Free Flex subscription
For full time non-US employees, we offer:
Competitive compensation + company equity
Unlimited PTO
EEO Statement As set forth in Flex’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
#J-18808-Ljbffr