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Greymatter Innovationz

IQVIA SmartSolve Techno-Functional Consultant – QMS

Greymatter Innovationz, Trenton, New Jersey, United States

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IQVIA SmartSolve Techno-Functional Consultant – QMS Greymatter Innovationz

Location: NJ/ CT/ PA

Experience: 5 to 10 Years

Job Summary We are seeking an experienced IQVIA SmartSolve Techno-Functional Consultant*with strong expertise in Quality Management Systems (QMS). The role involves configuring, implementing, supporting, and optimizing IQVIA SmartSolve solutions while ensuring compliance with global regulatory standards. The consultant will act as a bridge between business stakeholders and technical teams across global engagements.

Key Responsibilities Functional Responsibilities

Lead and support IQVIA SmartSolve QMS implementations and enhancements

Gather, analyze, and document business requirements for QMS processes

Configure SmartSolve modules such as Document Management (DMS), Training Management, CAPA, Change Control, Deviations, Audits & Inspections

Ensure compliance with GxP, FDA 21 CFR Part 11, ISO 13485, ISO 9001 and other global regulations

Conduct user training, workshops, and UAT support

Prepare functional specifications, validation documents, and SOPs

Technical Responsibilities

Perform SmartSolve configuration and basic customization

Support integrations with other enterprise systems (e.g., ERP, LIMS, PLM)

Work with technical teams on data migration, system upgrades, and issue resolution

Troubleshoot application issues and provide production support

Collaboration & Stakeholder Management

Act as primary point of contact for business users and clients

Collaborate with global teams across Pan India and USA

Provide status updates, risk identification, and mitigation plans

Required Skills & Qualifications Mandatory Skills

5–10 years of experience in QMS implementations

3+ years of hands‑on experience with IQVIA SmartSolve

Strong understanding of Life Sciences / Pharma / Medical Devices domain

Excellent knowledge of GxP regulations and compliance requirements

Experience in techno‑functional role (configuration + business analysis)

Technical Skills

SmartSolve configuration and administration

Data migration and reporting

Integration understanding (REST/SOAP APIs – good to have)

Soft Skills

Strong communication and stakeholder management skills

Ability to work independently and in global teams

Excellent documentation and presentation skills

Nice to Have

Experience working with US and global clients

Knowledge of CSV (Computer System Validation)

Exposure to other QMS tools (TrackWise, Veeva QMS, MasterControl)

Education

Bachelor’s or Master’s degree in Engineering, Life Sciences, Pharmacy, or related field

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