Care Analytics Director: Drive Insights & CX Excellence

A leading restaurant technology firm in Boston seeks a Director of Care Analytics to partner with the Customer Care team. The role focuses on transforming support data into actionable insights, improving operational efficiency and enhancing customer experiences. Candidates should have extensive experience in analytics and leadership, proficiency in SQL and data visualization tools, and a strong background in Customer Support Operations. Join to lead a high-performing analytic team in a hybrid work environment. #J-18808-Ljbffr