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Inside Higher Ed

Assistant Director of Residencies and Student Events (Academic Programs)

Inside Higher Ed, Baltimore, Maryland, United States, 21276

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JHU Carey Business School is seeking an

Assistant Director of Residencies and Student Events

with strong logistical and relationship building skills. The individual will be a key member of the MBA Programs team and serve as a champion for the student experience, shaping and executing a comprehensive student experience strategy that supports the academic, professional, and personal growth of our MBA students.

The position will be located at our Baltimore Harbor East location, with extensive travel to our Washington DC location. Occasional evening and weekend work will be required to accommodate program needs.

Specific Duties & Responsibilities Program Design and Execution (40%)

Lead planning and execution of signature MBA events including Preview Days, onboarding webinars, EMBA Orientation, FTMBA Foundations Week, EMBA residencies, community engagement lunches, professional development series, guest speaker engagements, and graduation ceremonies for both FTMBA and EMBA.

Design new events and provide strategic improvements to existing events to improve student engagement, learning, and/or professional development.

Support implementation of events and programming for the undergraduate Business minor.

Manage all logistical elements associated with events, including budgeting, venue selection, catering, marketing, and technology integration.

Ensure smooth execution of events to foster a positive and engaging atmosphere for all students involved.

Strategic Student Experience Planning (30%)

Develop and implement a comprehensive student experience strategy that aligns with the goals of the Full‑Time MBA (FTMBA) and Executive MBA (EMBA) programs and the overarching mission of the Carey Business School.

Identify key areas for enhancement and innovation within the student experience, utilizing best practices and emerging trends.

Collaborate with faculty, staff, and students to solicit feedback, ensuring initiatives are effectively aligned with program objectives.

Manage the student professional development reimbursement fund, including overseeing application processes and reimbursements.

Collaboration and Communication (15%)

Build strong relationships with key stakeholders across the Carey Business School and the wider Johns Hopkins University ecosystem, including faculty, program staff, career services, student affairs, campus operations, and alumni relations.

Communicate effectively with students, providing timely updates and addressing concerns.

Represent the FTMBA and EMBA programs at school‑wide events and initiatives.

Assessment and Continuous Improvement (10%)

Develop and implement metrics to assess the effectiveness of student experience initiatives across both MBA programs.

Analyze data and feedback from students to identify areas for improvement and innovation, driving continuous refinement of programs and activities.

Other Duties as Assigned (5%) Other duties as assigned.

Special Knowledge, Skills, and Abilities

Event Planning & Management – Plan and execute engaging and impactful events.

Project Management – Build rapport and maintain strong relationships with diverse stakeholders.

Communication – Communicate effectively and persuasively with different audiences.

Problem‑Solving & Decision‑Making – Analyze situations, identify solutions, and make sound decisions.

Technology Proficiency – Proficient with Microsoft Office, Zoom, and survey tools.

Student‑Centered Approach – Passionate about working with students and fostering a positive learning environment.

Emotional Intelligence – Understand and manage emotions; navigate interpersonal dynamics effectively.

Adaptability & Flexibility – Thrive in a fast‑paced environment, adapt to change, and multitask.

Initiative & Proactiveness – Proactive problem‑solver; willing to take initiative.

Time Management & Organization – Exceptional organizational and time‑management skills; meet deadlines.

Attention to Detail – Detail‑oriented with a focus on broader strategic goals.

Travel – Extensive travel between school locations.

Flexible Work Schedule – Work flexible hours, including evenings and weekends.

Minimum Qualifications

Bachelor’s Degree.

Three years related experience.

Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Master’s Degree in higher education, student affairs, or a related field.

Experience working with Business school students.

Experience in working with high profile academic programs.

Job Details Classified Title: Student Services Administrator

Job Posting Title (Working Title): Assistant Director of Residencies and Student Events (Academic Programs)

Role/Level/Range: ACRP/03/MC

Starting Salary Range: $48,000 – $84,100 annually (64,000 targeted; commensurate with experience)

Employee group: Full Time

Schedule: Monday – Friday 8:30 – 5, with as needed weekends and evenings to support programming

FLSA Status: Exempt

Location: Hybrid - JH at Harbor East

Department name: Academic Programs

Personnel area: Carey Business School

Benefits: The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Exact salary will ultimately depend on multiple factors, including the successful candidate’s geographic location, skills, work experience, market conditions, education/training, and other qualifications. Johns Hopkins offers a total rewards package that supports health, life, career, and retirement. More information can be found at https://hr.jhu.edu/benefits-worklife/.

Background Checks: The successful candidate(s) for this position will be subject to a pre‑employment background check. Johns Hopkins is committed to hiring individuals with a justice‑involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction, and how the conviction relates to an essential job‑related qualification or function.

Diversity and Inclusion: The Johns Hopkins University values diversity, equity and inclusion and advances these through its key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information: If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre‑employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements: Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

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