cGMPnow
POSITION SUMMARY:
The Director of Business Development is a senior, strategic role entrusted with cultivating new GMP business opportunities, identifying and developing prospective clients, promoting the cGMPnow brand, overseeing client‑relationship management and sales staff, and establishing the strategic sales and marketing trajectory for the company. The candidate must possess a profound comprehension of the commercial, operational, and cultural dimensions pertinent to engineering and GMP‑compliance consulting firms.
COMPENSATION & BENEFITS:
Salary Compensation Range: $225,000 – $300,000 annual
Commission Potential Compensation Range: $250,000 – $750,000+ annual
Eligible for healthcare benefits with the employee base premiums 100% paid by the company, enrollment in a retirement savings plan with company contributions, charitable contributions matching, paid time off, and reimbursement for project‑development related expenses. Uncapped commission‑based compensation is also possible as a percent of actual revenue received on sales attributable to the individual.
Salary information is a general guideline only; other factors such as scope, responsibilities, education, key skills, and market considerations may affect the final offer.
QUALIFICATIONS:
Must have excellent business‑development skills, be highly organized and detail‑oriented, be able to service multiple clients simultaneously, adapt to changing environments, and meet benchmarks and goals in a timely fashion. Strong interpersonal communication, organizational skills, and experience in GMP‑regulated industry with technical service provider firms are required.
Bachelor of Science Degree in Engineering, Life Science, or closely related discipline
8+ years of experience in a Business Development direct or supporting capacity within the Pharmaceutical, Biotech, and Life Sciences industries (ATMP Preferred) and successful experience selling technical services to GMP‑regulated customers (e.g., Project Management, GMP manufacturing equipment specification & procurement, GxP Computerized Systems, Commissioning, Qualification, and Validation, Architectural/Engineering, cGMP Consulting)
Demonstrated ability to sell $10M+ in annual professional and/or consulting services
Well‑established network of GMP clients that require and source services noted above
Proven ability to leverage a deep network of C‑suite and executive‑level contacts within the pharma and biotech sectors
Demonstrated experience and competency in authoring proposals (including proposal body text and backup spreadsheet calculations of labor/expense costs)
Deep understanding of GMP CAPEX project execution lifecycle and how GMP services fit into that lifecycle
Working knowledge of FDA, EMA, and other pharmaceutical regulatory standards and requirements
Knowledge and application of ISPE Baseline Guides, ISO 14644 and similar
Business Development staff oversight & management experience
Experience in developing and maintaining branded marketing materials
Able to work in the US without sponsorship now or in the future
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
CLIENT DEVELOPMENT AND MAINTENANCE
Early stage client identification
Ongoing client development and maintenance
Maintains ongoing contact and relationship with existing and potential new clients
Serves as the custodian of CRM data integrity, ensuring all records are updated accurately and consistently by the team
Establishes and enforces CRM governance standards to ensure data remains a reliable 'source of truth'
Oversees the CRM lifecycle, maintaining high data quality by holding cross‑functional users to rigorous update protocols
Documents and tracks potential client development leads from identification through proposal generation in the proprietary cGMPnow Customer Relationship Manager (CRM) tool
Solicits and documents feedback from clients regarding project execution and reviews it with the Professional Services Operations team
PROPOSALS
Author proposals for small to medium sized projects ( Leads team efforts to develop large proposals ($1M+)
Reviews proposals written by other Business Development team members to verify alignment to cGMPnow Business Plan and brand
Documents status of proposals in the proprietary cGMPnow CRM tool
Develops and maintains Proposal Templates
STAFF MANAGEMENT & DEVELOPMENT
Provides oversight, support, and professional development of business development staff resources
Develops sales plan goals for Business Development staff and tracks progress against those goals
Supports recruiting of additional Business Development resources
GROWTH AND STRATEGY
Supports development of the overall cGMPnow Business Plan
Helps develop growth strategy, KPIs, key accounts, target markets/clients
Develops and maintains branded marketing materials
Supports development and rollout of additional GMP service offerings to meet industry needs
Develops and publishes thought‑leadership content (e.g., white papers, case studies, professional media)
Represents the company as a domain expert through keynote speaking, panel participation, and industry publications
Supports overall resource forecasting and allocation in alignment with Professional Service Operations
Develops and manages the annual Business Development budget
Builds relationships with strategic partners that cGMPnow can collaborate with to win and execute large projects
SKILLS
Ability to develop marketing materials and sell GMP services to clients, including: GMP equipment specification & procurement, GxP Computerized Systems design and implementation, facility/equipment/computerized systems commissioning, qualification, and validation, GMP consulting services (Audits‑Gap Assessments, Quality Systems development, NC/CAPA, Operational Readiness, PQ & EMPQ support)
Team player with a hands‑on attitude, willingness to be actively involved
Hardworking, driven, results‑oriented and focused on success
High ethical standards and integrity
Ability to perform work with little to no direction
Expertise in attending Life Science industry events, building professional networks, and nurturing client relationships
Track record of meeting or exceeding job expectations
Excellent oral and written communication
Professional media presence
Personal computer and keyboarding proficiency
Exemplary customer service including attentive and active listening with management, employees, vendors and customers
Critical thinking and problem solving
Time management, organizational and planning processes
KNOWLEDGE
Operating standard office equipment (personal computers, peripherals, telephone, copier, printers, scanners, etc.)
Microsoft Office Suite (Word, Outlook, PowerPoint, Excel) and other related software programs
Strong abilities with Google Suite (emphasis on Google Docs and Google Sheets generation and manipulation)
Adobe Creative Suite proficiency
ABILITIES
Highly skilled in managing multiple priorities and multi‑tasking with frequent interruptions
Extremely flexible in times of change and can easily adapt to changing environments and priorities while maintaining a positive attitude
Ability to be creative and innovative when faced with adversity and/or roadblocks
Take initiative and plan ahead
Maintain a good attitude while working under pressure and defuse stressful situations
Work in a team environment and work effectively with other departments to accomplish goals
Work effectively and collaboratively with other workstreams within cGMPnow
Ability to work efficiently in a remote work environment
Works effectively with officers of the company
Works independently with little or no supervision
Plans, conducts, and attends meetings in person or via teleconference software
Ability to build trust and rapport with existing and new clients
Ability to speak and write clearly and confidently
OTHER
Willingness to travel locally within 60 miles of residence for business development at client sites
Willingness to travel outside the local area up to 50% of the time over a calendar year
All other duties as assigned
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The Director of Business Development is a senior, strategic role entrusted with cultivating new GMP business opportunities, identifying and developing prospective clients, promoting the cGMPnow brand, overseeing client‑relationship management and sales staff, and establishing the strategic sales and marketing trajectory for the company. The candidate must possess a profound comprehension of the commercial, operational, and cultural dimensions pertinent to engineering and GMP‑compliance consulting firms.
COMPENSATION & BENEFITS:
Salary Compensation Range: $225,000 – $300,000 annual
Commission Potential Compensation Range: $250,000 – $750,000+ annual
Eligible for healthcare benefits with the employee base premiums 100% paid by the company, enrollment in a retirement savings plan with company contributions, charitable contributions matching, paid time off, and reimbursement for project‑development related expenses. Uncapped commission‑based compensation is also possible as a percent of actual revenue received on sales attributable to the individual.
Salary information is a general guideline only; other factors such as scope, responsibilities, education, key skills, and market considerations may affect the final offer.
QUALIFICATIONS:
Must have excellent business‑development skills, be highly organized and detail‑oriented, be able to service multiple clients simultaneously, adapt to changing environments, and meet benchmarks and goals in a timely fashion. Strong interpersonal communication, organizational skills, and experience in GMP‑regulated industry with technical service provider firms are required.
Bachelor of Science Degree in Engineering, Life Science, or closely related discipline
8+ years of experience in a Business Development direct or supporting capacity within the Pharmaceutical, Biotech, and Life Sciences industries (ATMP Preferred) and successful experience selling technical services to GMP‑regulated customers (e.g., Project Management, GMP manufacturing equipment specification & procurement, GxP Computerized Systems, Commissioning, Qualification, and Validation, Architectural/Engineering, cGMP Consulting)
Demonstrated ability to sell $10M+ in annual professional and/or consulting services
Well‑established network of GMP clients that require and source services noted above
Proven ability to leverage a deep network of C‑suite and executive‑level contacts within the pharma and biotech sectors
Demonstrated experience and competency in authoring proposals (including proposal body text and backup spreadsheet calculations of labor/expense costs)
Deep understanding of GMP CAPEX project execution lifecycle and how GMP services fit into that lifecycle
Working knowledge of FDA, EMA, and other pharmaceutical regulatory standards and requirements
Knowledge and application of ISPE Baseline Guides, ISO 14644 and similar
Business Development staff oversight & management experience
Experience in developing and maintaining branded marketing materials
Able to work in the US without sponsorship now or in the future
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
CLIENT DEVELOPMENT AND MAINTENANCE
Early stage client identification
Ongoing client development and maintenance
Maintains ongoing contact and relationship with existing and potential new clients
Serves as the custodian of CRM data integrity, ensuring all records are updated accurately and consistently by the team
Establishes and enforces CRM governance standards to ensure data remains a reliable 'source of truth'
Oversees the CRM lifecycle, maintaining high data quality by holding cross‑functional users to rigorous update protocols
Documents and tracks potential client development leads from identification through proposal generation in the proprietary cGMPnow Customer Relationship Manager (CRM) tool
Solicits and documents feedback from clients regarding project execution and reviews it with the Professional Services Operations team
PROPOSALS
Author proposals for small to medium sized projects ( Leads team efforts to develop large proposals ($1M+)
Reviews proposals written by other Business Development team members to verify alignment to cGMPnow Business Plan and brand
Documents status of proposals in the proprietary cGMPnow CRM tool
Develops and maintains Proposal Templates
STAFF MANAGEMENT & DEVELOPMENT
Provides oversight, support, and professional development of business development staff resources
Develops sales plan goals for Business Development staff and tracks progress against those goals
Supports recruiting of additional Business Development resources
GROWTH AND STRATEGY
Supports development of the overall cGMPnow Business Plan
Helps develop growth strategy, KPIs, key accounts, target markets/clients
Develops and maintains branded marketing materials
Supports development and rollout of additional GMP service offerings to meet industry needs
Develops and publishes thought‑leadership content (e.g., white papers, case studies, professional media)
Represents the company as a domain expert through keynote speaking, panel participation, and industry publications
Supports overall resource forecasting and allocation in alignment with Professional Service Operations
Develops and manages the annual Business Development budget
Builds relationships with strategic partners that cGMPnow can collaborate with to win and execute large projects
SKILLS
Ability to develop marketing materials and sell GMP services to clients, including: GMP equipment specification & procurement, GxP Computerized Systems design and implementation, facility/equipment/computerized systems commissioning, qualification, and validation, GMP consulting services (Audits‑Gap Assessments, Quality Systems development, NC/CAPA, Operational Readiness, PQ & EMPQ support)
Team player with a hands‑on attitude, willingness to be actively involved
Hardworking, driven, results‑oriented and focused on success
High ethical standards and integrity
Ability to perform work with little to no direction
Expertise in attending Life Science industry events, building professional networks, and nurturing client relationships
Track record of meeting or exceeding job expectations
Excellent oral and written communication
Professional media presence
Personal computer and keyboarding proficiency
Exemplary customer service including attentive and active listening with management, employees, vendors and customers
Critical thinking and problem solving
Time management, organizational and planning processes
KNOWLEDGE
Operating standard office equipment (personal computers, peripherals, telephone, copier, printers, scanners, etc.)
Microsoft Office Suite (Word, Outlook, PowerPoint, Excel) and other related software programs
Strong abilities with Google Suite (emphasis on Google Docs and Google Sheets generation and manipulation)
Adobe Creative Suite proficiency
ABILITIES
Highly skilled in managing multiple priorities and multi‑tasking with frequent interruptions
Extremely flexible in times of change and can easily adapt to changing environments and priorities while maintaining a positive attitude
Ability to be creative and innovative when faced with adversity and/or roadblocks
Take initiative and plan ahead
Maintain a good attitude while working under pressure and defuse stressful situations
Work in a team environment and work effectively with other departments to accomplish goals
Work effectively and collaboratively with other workstreams within cGMPnow
Ability to work efficiently in a remote work environment
Works effectively with officers of the company
Works independently with little or no supervision
Plans, conducts, and attends meetings in person or via teleconference software
Ability to build trust and rapport with existing and new clients
Ability to speak and write clearly and confidently
OTHER
Willingness to travel locally within 60 miles of residence for business development at client sites
Willingness to travel outside the local area up to 50% of the time over a calendar year
All other duties as assigned
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