Themesoft Inc.
Director of Information Technology
Themesoft Inc., California, Missouri, United States, 65018
This range is provided by Themesoft Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $160,000.00/yr - $225,000.00/yr
The Opportunity Our client is seeking a Director of IT to lead their IT function as they scale from 800 to 1,500 employees. This role is a unique opportunity to own IT at the intersection of healthcare and technology, ensuring HIPAA compliance and clinical readiness while building a modern, scalable, Microsoft-driven infrastructure.
What you’ll do
IT strategy and operations across a fast-scaling environment, with ownership of Microsoft 365, Azure, and Active Directory.
Manage the IT end user support function. Design and manage a scalable ticketing system (Zendesk or equivalent), implementing automation, auto-routing, and reporting for efficiency.
Develop IT policies and processes to meet HIPAA requirements, including annual Security Risk Assessments (SRA) and remediation of high-risk findings.
Oversee quarterly User Access Reviews (UARs), provisioning workflows, and onboarding/offboarding processes.
Partner with clinical teams and leadership to ensure IT systems are compliant and support physician workflows.
Manage vulnerability detection and incident response processes.
Track and enforce SLAs for new user setup, provisioning, and IT service delivery.
Drive procurement strategy for IT hardware and software, ensuring cost-effective, scalable solutions.
Collaborate with the Senior IT Manager in India to ensure strong global IT coverage.
Provide clear metrics and KPI dashboards to measure IT system performance, ticket resolution, and compliance.
Who you are
7+ years of progressive IT leadership experience (Manager level or above) including experience building and scaling IT organizations from ~1,000 to ~5,000+ employees with 25–30+ IT staff
Proven ownership of multi-site corporate and clinic network infrastructure (LAN/WAN/Wi-Fi, VPN/SD-WAN, firewalls), ideally in healthcare or other regulated environments.
Demonstrated success designing and enforcing IT operating models at scale, including ITSM (Zendesk/ServiceNow), SLAs, KPIs, automation, and documentation.
Strong experience in HIPAA-regulated environments, including security risk assessments, access governance, incident response, and audit readiness.
Deep familiarity with Microsoft-based IT ecosystems (Azure AD / Entra ID, Microsoft 365, Intune or equivalent endpoint management).
Experience working alongside clinical staff (e.g., physicians, care teams) in IT system design or support.
Background in IT procurement and vendor management.
Experience implementing IT automations (provisioning, access reviews, onboarding).
Pragmatic, business-oriented leader who can balance compliance with scalability.
Based in Los Angeles (preferred) or remote within the U.S.
Benefits
Health benefits include medical, dental and vision
Paid Leave Program
Job Details
Seniority level: Director
Employment type: Full-time
Job function: Information Technology
Industries: Hospitals and Health Care, Computer and Network Security
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Base pay range $160,000.00/yr - $225,000.00/yr
The Opportunity Our client is seeking a Director of IT to lead their IT function as they scale from 800 to 1,500 employees. This role is a unique opportunity to own IT at the intersection of healthcare and technology, ensuring HIPAA compliance and clinical readiness while building a modern, scalable, Microsoft-driven infrastructure.
What you’ll do
IT strategy and operations across a fast-scaling environment, with ownership of Microsoft 365, Azure, and Active Directory.
Manage the IT end user support function. Design and manage a scalable ticketing system (Zendesk or equivalent), implementing automation, auto-routing, and reporting for efficiency.
Develop IT policies and processes to meet HIPAA requirements, including annual Security Risk Assessments (SRA) and remediation of high-risk findings.
Oversee quarterly User Access Reviews (UARs), provisioning workflows, and onboarding/offboarding processes.
Partner with clinical teams and leadership to ensure IT systems are compliant and support physician workflows.
Manage vulnerability detection and incident response processes.
Track and enforce SLAs for new user setup, provisioning, and IT service delivery.
Drive procurement strategy for IT hardware and software, ensuring cost-effective, scalable solutions.
Collaborate with the Senior IT Manager in India to ensure strong global IT coverage.
Provide clear metrics and KPI dashboards to measure IT system performance, ticket resolution, and compliance.
Who you are
7+ years of progressive IT leadership experience (Manager level or above) including experience building and scaling IT organizations from ~1,000 to ~5,000+ employees with 25–30+ IT staff
Proven ownership of multi-site corporate and clinic network infrastructure (LAN/WAN/Wi-Fi, VPN/SD-WAN, firewalls), ideally in healthcare or other regulated environments.
Demonstrated success designing and enforcing IT operating models at scale, including ITSM (Zendesk/ServiceNow), SLAs, KPIs, automation, and documentation.
Strong experience in HIPAA-regulated environments, including security risk assessments, access governance, incident response, and audit readiness.
Deep familiarity with Microsoft-based IT ecosystems (Azure AD / Entra ID, Microsoft 365, Intune or equivalent endpoint management).
Experience working alongside clinical staff (e.g., physicians, care teams) in IT system design or support.
Background in IT procurement and vendor management.
Experience implementing IT automations (provisioning, access reviews, onboarding).
Pragmatic, business-oriented leader who can balance compliance with scalability.
Based in Los Angeles (preferred) or remote within the U.S.
Benefits
Health benefits include medical, dental and vision
Paid Leave Program
Job Details
Seniority level: Director
Employment type: Full-time
Job function: Information Technology
Industries: Hospitals and Health Care, Computer and Network Security
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