PayPal
Staff Content Designer, Agentic AI Systems
PayPal, San Jose, California, United States, 95199
Staff Content Designer, Agentic AI Systems
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two‑sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third‑party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end‑to‑end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross‑border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross‑border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness.
Job Description Summary We’re looking for a Staff Content Designer to help define the next generation of Checkout at PayPal. You’ll focus on Agentic AI experiences. You'll build intelligent, adaptive systems that anticipate what customers need and simplify how they pay. In this role, you’ll own a complex, high‑visibility area of Checkout and partner deeply across product, design, research, engineering, and AI teams. You’ll shape how the experience communicates, guides, and learns from users to build trust and reduce friction at every step. You’ll bring structure to complex problems, design with empathy and data, and help evolve how PayPal designs for clarity in an AI‑driven world.
Essential Responsibilities
Develop and articulate clear plans to develop content strategies that align with the product's goals and user needs and meet team performance
Perform more‑complex work assignments using highly specialized content strategy knowledge and advanced business expertise
Lead some projects or programs within the content design function and may coordinate activities of others
Design process, product, and service improvements based on understanding of user needs and industry trends
Determine methods and procedures on content design strategies that may impact activities of others
Expected Qualifications
5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience
Compensation U.S. national annual pay range: $100,500 to $173,250. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.
Benefits PayPal offers benefits to help you thrive in every stage of life, including a flexible work environment, employee share options, health and life insurance, and more. For more information, visit https://www.paypalbenefits.com.
Equal Employment Opportunity Statement PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Marketing, Public Relations, and Writing/Editing
Industries Software Development, Financial Services, and Technology, Information and Internet
REQ ID R0133416
#J-18808-Ljbffr
Job Description Summary We’re looking for a Staff Content Designer to help define the next generation of Checkout at PayPal. You’ll focus on Agentic AI experiences. You'll build intelligent, adaptive systems that anticipate what customers need and simplify how they pay. In this role, you’ll own a complex, high‑visibility area of Checkout and partner deeply across product, design, research, engineering, and AI teams. You’ll shape how the experience communicates, guides, and learns from users to build trust and reduce friction at every step. You’ll bring structure to complex problems, design with empathy and data, and help evolve how PayPal designs for clarity in an AI‑driven world.
Essential Responsibilities
Develop and articulate clear plans to develop content strategies that align with the product's goals and user needs and meet team performance
Perform more‑complex work assignments using highly specialized content strategy knowledge and advanced business expertise
Lead some projects or programs within the content design function and may coordinate activities of others
Design process, product, and service improvements based on understanding of user needs and industry trends
Determine methods and procedures on content design strategies that may impact activities of others
Expected Qualifications
5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience
Compensation U.S. national annual pay range: $100,500 to $173,250. The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits.
Benefits PayPal offers benefits to help you thrive in every stage of life, including a flexible work environment, employee share options, health and life insurance, and more. For more information, visit https://www.paypalbenefits.com.
Equal Employment Opportunity Statement PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Marketing, Public Relations, and Writing/Editing
Industries Software Development, Financial Services, and Technology, Information and Internet
REQ ID R0133416
#J-18808-Ljbffr