Overview
Position Summary... What you'll do... Drives sales by ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, inventory levels, cleanliness of the area, assessing economic trends and community needs, overseeing the stocking and rotation of merchandise, setting up cleaning and organizing product displays, and securing fragile and high-shrink merchandise. Leads and develops teams effectively by teaching, training and actively listening to associates, touring stores and providing feedback. TourtoTeach, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising and company direction, introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, ensuring customer needs, complaints and issues are resolved, and developing and implementing action plans to correct deficiencies and provide process-improvement leadership to ensure a high-quality customer experience. Provides supervision and development opportunities for hourly associates by hiring, training and mentoring, assigning duties, setting clear expectations, providing associate recognition, and ensuring awareness and development of qualified associates to meet staffing needs and growth potential. Responsibilities
Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives. Builds accountability for policies and procedures, measures adherence to loss prevention policies and procedures, reviews variances to inventory reports, conducts operational and pre-inventory reviews, gathers data, audits results and monitors deficiency trends, identifies improvement opportunities. Communicates and works with managers and associates to determine corrections needed to inventory controls and influences the implementation and execution of control corrections. Trains managers and associates on operational controls and processes in multiple stores. Detects, deters, investigates and resolves violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal activities. Conducts investigations relating to company operations and policies, gathers evidence, takes statements, writes case reports and provides court room testimony as needed. Partners in collaborative efforts with other investigative entities. Monitors safety and risk controls within a facility by ensuring an effective safety program is in place. Supervises safety team members, identifies accident trends and develops solutions to prevent accidents, observes workplace practices and provides training to associates on accident prevention techniques, and communicates plans to minimize accidents. Oversees safety reviews and implements plans to improve workplace safety. Manages facility-level training and execution of asset protection, safety and claims and receiving procedures by reviewing policies, procedures, and compliance guidelines (for example cold chain, hazardous materials and operational controls). Identifies gaps in expectations versus training, determines training needs and develops and delivers training as needed. Manages claims and receiving operations by ensuring proper policies and procedures are followed and ensuring timely processing of claims for damaged, defective, returned or delivered merchandise. Provides direction for claims or receiving issues and maintains necessary documentation and reporting. Coordinates, completes and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for progress, and promoting continuous learning and adaptability. Ensures compliance with company policies and procedures and supports the company mission, values and standards of ethics and integrity by implementing related action plans and supporting the OpenDoor Policy. Respect the Individual
Builds high-performing teams, embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform. Integrity and People
Acts with integrity by maintaining the highest standards of ethics and compliance; models Walmart values; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world; acts with energy and positivity to motivate and influence others. Serve Our Customers and Members
Delivers results while putting the customer first; makes decisions based on data insights and analysis; balances short- and long-term priorities and considers customers, fellow associates, shareholders, suppliers, business partners and communities. Strive for Excellence
Displays curiosity, takes calculated risks, demonstrates courage and resilience and learns from mistakes; drives continuous improvements; adopts new technologies and skills and supports others through change. At Walmart, we offer competitive pay as well as performance-based bonuses and other benefits. Health benefits include medical, vision and dental coverage; financial benefits include 401(k), stock purchase and company-paid life insurance; paid time off includes PTO, sick leave, parental leave and more. Live Better U provides education benefits for eligible associates. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. See One.Walmart for benefits and eligibility information. Salary : The annual salary range for this position is $65,000.00 - $80,000.00 with additional compensation including annual or quarterly performance bonuses. Additional compensation for certain positions may include regional pay zone or complex structure based on location and external factors. Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Completion of 2 years of college. Option 2: 1 year’s experience as a supervisor in a multi-department environment. Option 3: 1 year’s experience in one of the following areas: accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi-department environment. Option 4: 2 years’ experience in asset protection or related area. Successful completion of any applicable state requirements to work in asset protection. If applicable, acquisition of a current state-issued Certificate of Eligibility and successful completion of criminal background check and/or firearms training. Associates will be required to complete all job-required trainings and assessments. Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University; Certification in an asset protection-related field; general experience supervising 5+ direct reports; investigative experience; degrees in Business or Criminal Justice. Location
3221 N Monroe St, Tallahassee, FL 32303-2821, United States of America Notice
Walmart is an Equal Opportunity Employer. Walmart is an Equal Opportunity Employer- By Choice. We value diversity and are committed to creating an inclusive workplace for all associates. Salary and Benefits Note
The annual salary range is provided above. Benefits and eligibility are described in company materials. For information about benefits and eligibility, see One.Walmart.
#J-18808-Ljbffr
Position Summary... What you'll do... Drives sales by ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, inventory levels, cleanliness of the area, assessing economic trends and community needs, overseeing the stocking and rotation of merchandise, setting up cleaning and organizing product displays, and securing fragile and high-shrink merchandise. Leads and develops teams effectively by teaching, training and actively listening to associates, touring stores and providing feedback. TourtoTeach, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising and company direction, introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, ensuring customer needs, complaints and issues are resolved, and developing and implementing action plans to correct deficiencies and provide process-improvement leadership to ensure a high-quality customer experience. Provides supervision and development opportunities for hourly associates by hiring, training and mentoring, assigning duties, setting clear expectations, providing associate recognition, and ensuring awareness and development of qualified associates to meet staffing needs and growth potential. Responsibilities
Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives. Builds accountability for policies and procedures, measures adherence to loss prevention policies and procedures, reviews variances to inventory reports, conducts operational and pre-inventory reviews, gathers data, audits results and monitors deficiency trends, identifies improvement opportunities. Communicates and works with managers and associates to determine corrections needed to inventory controls and influences the implementation and execution of control corrections. Trains managers and associates on operational controls and processes in multiple stores. Detects, deters, investigates and resolves violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal activities. Conducts investigations relating to company operations and policies, gathers evidence, takes statements, writes case reports and provides court room testimony as needed. Partners in collaborative efforts with other investigative entities. Monitors safety and risk controls within a facility by ensuring an effective safety program is in place. Supervises safety team members, identifies accident trends and develops solutions to prevent accidents, observes workplace practices and provides training to associates on accident prevention techniques, and communicates plans to minimize accidents. Oversees safety reviews and implements plans to improve workplace safety. Manages facility-level training and execution of asset protection, safety and claims and receiving procedures by reviewing policies, procedures, and compliance guidelines (for example cold chain, hazardous materials and operational controls). Identifies gaps in expectations versus training, determines training needs and develops and delivers training as needed. Manages claims and receiving operations by ensuring proper policies and procedures are followed and ensuring timely processing of claims for damaged, defective, returned or delivered merchandise. Provides direction for claims or receiving issues and maintains necessary documentation and reporting. Coordinates, completes and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for progress, and promoting continuous learning and adaptability. Ensures compliance with company policies and procedures and supports the company mission, values and standards of ethics and integrity by implementing related action plans and supporting the OpenDoor Policy. Respect the Individual
Builds high-performing teams, embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform. Integrity and People
Acts with integrity by maintaining the highest standards of ethics and compliance; models Walmart values; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world; acts with energy and positivity to motivate and influence others. Serve Our Customers and Members
Delivers results while putting the customer first; makes decisions based on data insights and analysis; balances short- and long-term priorities and considers customers, fellow associates, shareholders, suppliers, business partners and communities. Strive for Excellence
Displays curiosity, takes calculated risks, demonstrates courage and resilience and learns from mistakes; drives continuous improvements; adopts new technologies and skills and supports others through change. At Walmart, we offer competitive pay as well as performance-based bonuses and other benefits. Health benefits include medical, vision and dental coverage; financial benefits include 401(k), stock purchase and company-paid life insurance; paid time off includes PTO, sick leave, parental leave and more. Live Better U provides education benefits for eligible associates. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. See One.Walmart for benefits and eligibility information. Salary : The annual salary range for this position is $65,000.00 - $80,000.00 with additional compensation including annual or quarterly performance bonuses. Additional compensation for certain positions may include regional pay zone or complex structure based on location and external factors. Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Completion of 2 years of college. Option 2: 1 year’s experience as a supervisor in a multi-department environment. Option 3: 1 year’s experience in one of the following areas: accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi-department environment. Option 4: 2 years’ experience in asset protection or related area. Successful completion of any applicable state requirements to work in asset protection. If applicable, acquisition of a current state-issued Certificate of Eligibility and successful completion of criminal background check and/or firearms training. Associates will be required to complete all job-required trainings and assessments. Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University; Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University; Certification in an asset protection-related field; general experience supervising 5+ direct reports; investigative experience; degrees in Business or Criminal Justice. Location
3221 N Monroe St, Tallahassee, FL 32303-2821, United States of America Notice
Walmart is an Equal Opportunity Employer. Walmart is an Equal Opportunity Employer- By Choice. We value diversity and are committed to creating an inclusive workplace for all associates. Salary and Benefits Note
The annual salary range is provided above. Benefits and eligibility are described in company materials. For information about benefits and eligibility, see One.Walmart.
#J-18808-Ljbffr