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Hyatt Regency

Assistant Director of Operations (Rooms Focused) | Benefits Include: 401K, Stock

Hyatt Regency, San Francisco, California, United States, 94199

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Assistant Director of Operations (Rooms Focused) Organization:

Hyatt Regency San Francisco

At Hyatt, we believe in the power of belonging—of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job—it’s a career for people who care. With our stunning California location, the Embarcadero Center is literally at your feet. Our newly renovated guest rooms and suites offer a sophisticated urban‑modernist haven in downtown San Francisco with superb amenities for a dynamic stay near the Embarcadero.

Key Responsibilities

Assist in overseeing daily hotel operations to ensure a consistent, high‑quality guest experience.

Partner with department heads to ensure efficient staffing, training, scheduling, and performance management.

Drive operational excellence by analyzing performance data and implementing process improvements.

Ensure all departments comply with company standards, brand expectations, and regulatory requirements.

Support the Director of Operations in developing and executing strategies to meet or exceed service, revenue, and profitability goals.

Handle guest concerns and operational issues with a proactive, solution‑oriented approach.

Participate in budgeting, forecasting, and cost‑control measures.

Lead by example, fostering a positive and professional work culture aligned with company values.

Assist in preparing for and leading daily stand‑up meetings and operations reviews.

Support recruitment, onboarding, and training efforts across operational departments.

Compensation:

$106,800 – $136,200 (salaried)

Benefits

Free room nights, discounted and Friends & Family room rates

Medical, prescription, dental and vision insurance

401(k) with company match

Paid vacation, sick days, new‑child leave, and personal day

Paid family bonding time and adoption assistance

Tuition reimbursement

Free colleague meals during shift

Employee stock purchase plan

Discounts at various retailers—Apple, AT&T, Verizon, Headspace and many more

Why make a good choice when you can make a timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a timeless beginning in your next career? Apply today at careers.hyatt.com.

Qualifications

Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).

Minimum of 3–5 years of experience in hotel operations, with at least 2 years in a supervisory or management role within the Rooms and Food & Beverage Division.

Strong knowledge of hotel operations, including front desk, housekeeping, and food & beverage.

Excellent leadership, interpersonal, and communication skills.

Ability to work under pressure, manage multiple tasks, and solve problems efficiently.

Proficiency in hotel management software and MS Office.

Flexibility to work evenings, weekends, and holidays as required.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Seniority level:

Director

Employment type:

Full‑time

Job function:

Management and Manufacturing

Industries:

Hospitality

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