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Senior Sales Manager, Multifamily Cox Communities

Cox Communications, Chesapeake, VA, United States

The largest private broadband company in America, proudly serving over 6.5 million residences and businesses

Salary: USD 115,400.00 - 173,200.00 per year

Duration: Full Time

Senior Sales Manager, Multi- Family - Cox Communities

The Senior Sales Manager Multi-Family is responsible for directly managing a team of Account Executives, matrix managing sales support resources responsible for growing revenue, penetration and ensuring customer satisfaction. Develops, implements, and leads sales strategies to exceed revenue growth and profit objectives by being and having a team of Trusted Advisors to owners with the goal of minimizing exposed property risk and securing exclusive property marketing rights and or wholesale Managed Wi-Fi, Bulk Modem and/or Property IoT bulk agreements.

What You'll Do

You'll focus on overall companywide leadership, management, and sales strategies to exceed revenue growth. Other responsibilities include:

  • Provide positive leadership and vision to develop a strong business to business sales culture that balances the urgency of meeting budget goals with focus on team success.
  • Ensures sales team appropriately positions and builds relationships with C-Level officers and property owners.
  • Develop Account Executives on negotiation and complex selling skills to sell advanced property technology such as Property Managed IoT & Managed Wi-Fi solutions.
  • Hire, develop, and manage the performance of the account team to meet and exceed targets for revenue growth, productivity, contract service requirements, quality, and optimization of assigned client's satisfaction.
  • Works with the Account Executives and Sales Director, to develop account strategies and detailed plans to meet and exceed sales targets, ensure customer satisfaction, and drive efficiencies.
  • Implements the corporate/regional strategy with their Account Executive teams.
  • Ensures that processes conform to all contract commitments made on behalf of Cox to each client inclusive of project design, scope of work commitments, trouble management, SLAs, and network performance requirements.
  • Supports the Account Executives as they execute account plans and projects to increase penetration within assigned portfolios.
  • Drives alignment, consistency, and cohesiveness in people practices, management activities, overall performance management and customer service delivery, to achieve personnel and department goals.
  • Strategically prioritizes team's sales funnel in order to achieve Monthly and Quarterly sales goals, company objectives, and customer activation deadlines.
  • Remains current on connectivity solutions that power advanced property technology solutions for property Owners and competitive trends.
  • Establishes and leverages strong business partnerships across assigned regions and with Regional and Center boundary partners to maximize communication and representation to maximize effectiveness.
  • Ensures appropriate staffing by effectively interviewing, hiring, coaching, disciplining, evaluating, and mentoring of Account Executives
  • Drives the team to achieve and exceed sales and revenue goals through coaching, monitoring, and feedback sessions.
  • Serve as the subject matter expert within their area of responsibility to manage all standard processes, including management of design-to-cost IRR estimate to prepare financially beneficial proposals that meet customer requirements.
  • Effectively resolves complex customer complaints concerning all areas of the company in a win-win fashion by building rapport with the customer using interpersonal techniques and creative problem-solving skills.
  • Provides influence to help shape and change market strategies.

What's In It For You

  • A competitive salary and top-notch bonus/incentive plans.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • Comprehensive healthcare benefits, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Professional development and continuing education opportunities.
  • Access to financial wellness/planning resources.

Who You Are


  • Bachelor's degree in a related discipline and 8 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 12 years' experience in a related field.
  • 3+ years' experience in management or leadership role.
  • Valid driver's license, good driving record, reliable transportation.


  • Minimum of five years successful experience in C-Level sales and/or account management
  • 2+ Years Business to Business sales management experience.
  • Identifies and demonstrates knowledge of competition in ILEC, Wireless, Satellite and Aggregator industries.

Join the Cox family of businesses and make your mark today!

USD 115,400.00 - 173,200.00 per year


Compensation includes a base salary of $115,400.00 - $173,200.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $52,800.00.


The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.