Job Title
Collaborate with Account Management to sell non-core PBM Products and Services. Engage with the Product and Marketing teams to develop strategic plans to implement new products and marketing campaigns to increase sales. Support and manage the sales process for existing white label clients as needed. Essential Duties and Responsibilities include the following. Other duties may be assigned. Relationship Building: Continually ensures assigned relationship growth and profitability by developing solid business relationships with prospects in conjunction with existing clients to assist in growth opportunities. Sales Support Strategy: Develops and executes strategies and sales tactics in the following areas: territory planning, pre-request for proposal prospecting, relationship development, pricing, presentation, and delivery as needed. Marketing Collaboration: Work with the marketing team to create customized proposals and marketing collateral for clients. Develop familiarity with potential clients to educate internal stakeholders on the market demands and prospect specific needs. Presentations and Demonstrations: Organize and conduct sales presentations, site visits and product demonstrations as needed. Attend Finalist Meetings as needed. Knowledge Management: Maintains a solid knowledge of all MedImpact's offerings and products. Become A Subject Matter Expert and resource for Account Management on non-core PBM products/services. MedImpact Brand: Maintains the positive branding of MedImpact within the healthcare industry. Strategy Development: Organized tailored solutions for upselling to clients. Exercises leadership and demonstrates purposeful planning, works in a positive and motivating way with internal counterparts and external clients. SalesForce Management: Routinely updates SalesForce with key client information and utilizes contact management software to manage pipeline activity and include updates on all upselling activity. Account Team Cross Collaboration: Works in conjunction with the account team to assist with the award of new business and upsell activities, including but not limited to the RFP, pricing process and client contracting. Market Analysis/Intel: Engage with marketing to provide market intel and market analysis for clients Supervisory Responsibilities No supervisory responsibilities Client Responsibilities This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience BS/BA and 9+ years' experience or equivalent combination of education and experience, and 6 years' of SME in respective areas Computer Skills Intermediate skills set in MS Office, Word, Excel, PowerPoint, and Outlook. Previous experience with Salesforce is a plus. Certificates, Licenses, Registrations None required Other Skills and Abilities Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Reasoning Ability Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Language Skills Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Composure Decision Quality Organizational Agility Problem Solving Customer Focus Drive for Results Peer Relations Time Management Dealing with Ambiguity Learning on the Fly Political Savvy Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Work Location This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders. Working Hours This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonable meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm. Travel This position requires domestic travel of up to 50% of the time. The Perks: Medical / Dental / Vision / Wellness Programs Paid Time Off / Company Paid Holidays Incentive Compensation 401K with Company match Life and Disability Insurance Tuition Reimbursement Employee Referral Bonus Equal Opportunity Employer, Male/Female/Disabilities/Veterans OSHA/ADA: To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required
Collaborate with Account Management to sell non-core PBM Products and Services. Engage with the Product and Marketing teams to develop strategic plans to implement new products and marketing campaigns to increase sales. Support and manage the sales process for existing white label clients as needed. Essential Duties and Responsibilities include the following. Other duties may be assigned. Relationship Building: Continually ensures assigned relationship growth and profitability by developing solid business relationships with prospects in conjunction with existing clients to assist in growth opportunities. Sales Support Strategy: Develops and executes strategies and sales tactics in the following areas: territory planning, pre-request for proposal prospecting, relationship development, pricing, presentation, and delivery as needed. Marketing Collaboration: Work with the marketing team to create customized proposals and marketing collateral for clients. Develop familiarity with potential clients to educate internal stakeholders on the market demands and prospect specific needs. Presentations and Demonstrations: Organize and conduct sales presentations, site visits and product demonstrations as needed. Attend Finalist Meetings as needed. Knowledge Management: Maintains a solid knowledge of all MedImpact's offerings and products. Become A Subject Matter Expert and resource for Account Management on non-core PBM products/services. MedImpact Brand: Maintains the positive branding of MedImpact within the healthcare industry. Strategy Development: Organized tailored solutions for upselling to clients. Exercises leadership and demonstrates purposeful planning, works in a positive and motivating way with internal counterparts and external clients. SalesForce Management: Routinely updates SalesForce with key client information and utilizes contact management software to manage pipeline activity and include updates on all upselling activity. Account Team Cross Collaboration: Works in conjunction with the account team to assist with the award of new business and upsell activities, including but not limited to the RFP, pricing process and client contracting. Market Analysis/Intel: Engage with marketing to provide market intel and market analysis for clients Supervisory Responsibilities No supervisory responsibilities Client Responsibilities This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience BS/BA and 9+ years' experience or equivalent combination of education and experience, and 6 years' of SME in respective areas Computer Skills Intermediate skills set in MS Office, Word, Excel, PowerPoint, and Outlook. Previous experience with Salesforce is a plus. Certificates, Licenses, Registrations None required Other Skills and Abilities Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions. Reasoning Ability Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Language Skills Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Composure Decision Quality Organizational Agility Problem Solving Customer Focus Drive for Results Peer Relations Time Management Dealing with Ambiguity Learning on the Fly Political Savvy Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Work Location This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders. Working Hours This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonable meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm. Travel This position requires domestic travel of up to 50% of the time. The Perks: Medical / Dental / Vision / Wellness Programs Paid Time Off / Company Paid Holidays Incentive Compensation 401K with Company match Life and Disability Insurance Tuition Reimbursement Employee Referral Bonus Equal Opportunity Employer, Male/Female/Disabilities/Veterans OSHA/ADA: To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required