Program Director

Job Description - Program Director LO)

Program Director

Establish the strategic and business requirements and define teams/projects required to achieve the revenue and other priorities defined as program objectives.

Confirm the approved scope of work to be delivered with the project Sponsor and Business Owner and take responsibility for the program schedule structure including milestones and critical path. Oversee the project team's delivery of the tasks related to the scope.

Manage the relationship between the Project Teams, Business Stakeholders, Finance and the Steering Committee. Convene program Steering Committees and manage outcomes. Responsible for reporting an adequate level of detail to these stakeholders.

Provide oversight of multidisciplinary teams comprising the program ensuring they are optimally resourced (responsible for the most effective management of demand) – ultimate responsibility for the hiring of the right team resources and performance management aspects.

Oversee risk and issue management across all projects/workstreams, with ultimate responsibility for ensuring adequate risk identification and mitigation and issue resolution.

Be responsible for ensuring dependencies across projects/workstreams both within the program and with external program teams are identified and managed.

Oversee the quality of delivery across project teams/workstreams, ensuring it meets stakeholder expectations with associated leadership level reporting.

Manage the budget against the approved documentation (e.g., AFE) ensuring visibility of forecasts and actuals. Monitor recording of time against schedule and action remediation activity. Responsible for meeting the budget commitment.

Qualifications

Successful completion of a full 4‑year course of study in an accredited college or university leading to a bachelor’s or higher degree; OR appropriate combination of education and experience.

Project Management (preferably PMP) and/or Change Management and qualifications in Agile required.

Qualification in project management.

Experience of communicating at C Level.

10+ years managing major projects and at least 2 years of program management experience including:

• Programs covering a similar subject matter e.g., Infrastructure/Finance Transformation
• Technology related project experience i.e., understanding of IT/infrastructure
• Management consulting experience
• Change Management in complex environments
• Environments which interface between different disciplines (one of which must be IT)
• Strong leadership experience with designing and implementing demand management processes
• Governance exposure preferably in an industry subject to or managing regulated industries
• Leadership experience in a global organization
• Use of a program/portfolio management tool
• Knowledge of Program Management, Project Management; Financial management; Change Management; Governance and Risk Management
• Travel Sector knowledge highly desired for this role

Provide leadership to managerial and/or seasoned individual contributors and lead by translating strategic executive plans into team goals and initiatives.

Able to adapt to a constantly changing environment and customer demands.

Risk management and experience of governance.

Guide senior leadership on complex decisions about the program. Skilled in stakeholder relationship management and change management.

Primary Location

Chicago

Employment type

Standard

Job Family

Information Technology

Scope: Global

Travel

Yes, 10% of the Time

Shift

Day Job

Organization

Experience Level: More than 10 years

Job Posting

As an Equal Opportunity Employer / Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class.

As an Equal Opportunity Employer/Affirmative Action employer, CWT will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class.