Customer Service Representative 14:00-22:00
Premier Private Jets, Hebron Estates, Kentucky, United States
Description
Customer Service Representative About Us:
Premier Private Jets is a distinguished provider of comprehensive business aviation services, including Charter, Maintenance, Repair, and Overhaul (MRO) [PremierMRO], and Fixed Base Operations (FBO) [PremierFBO]. With a commitment to excellence, we ensure our clients receive unparalleled service across all divisions. The schedule for this position is 14:00-22:00.
Responsibilities
Provide assistance to customers relating to concierge service, rental cars and hotel accommodation,
Confirm catering orders for inbound/outbound flights,
Provide ground transportation for pilots/customers,
Answer multi-line company switchboard and route calls accordingly
Use Unicom communication system,
Sche dule aircraft arrivals and departures and coordinate with Line Service,
Maintain scheduling for lobby area and conference rooms,
Maintain serviceability of aircraft linens and dishware,
Dispatch and receive fuel orders,
Enter fuel and service tickets
Service and stock office and kitchen supplies,
Maintain security access to ramp, hangar, and offices,
Adhere to company Policy and Procedure Manual,
Demonstrate loyalty to company and confidentiality when dealing with and/or communicating with and/or customers, competitors, and vendors,
Demonstrate professional and positive attitude, especially in adverse situations
Maintains Customer Service desk in a clean, professional, safe, and organized manner.
Benefits
Health, vision, dental and life insurance
Supplemental life insurance
Long term/short term disability insurance
Paid time off, holidays
401K with company match
Requirements
Qualifications
Must have at least 1-2 years of solid face-to-face Customer Service experience,
College degree preferred
Must have considerable first-class customer service skills
Must be able to work any shift including weekends and holidays
Must have valid Driver’s License
Must be able to obtain airport badge/ pass background check
Must be able to take/pass a pre-employment drug screening
FBO experience preferred, but not required
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Customer Service Representative About Us:
Premier Private Jets is a distinguished provider of comprehensive business aviation services, including Charter, Maintenance, Repair, and Overhaul (MRO) [PremierMRO], and Fixed Base Operations (FBO) [PremierFBO]. With a commitment to excellence, we ensure our clients receive unparalleled service across all divisions. The schedule for this position is 14:00-22:00.
Responsibilities
Provide assistance to customers relating to concierge service, rental cars and hotel accommodation,
Confirm catering orders for inbound/outbound flights,
Provide ground transportation for pilots/customers,
Answer multi-line company switchboard and route calls accordingly
Use Unicom communication system,
Sche dule aircraft arrivals and departures and coordinate with Line Service,
Maintain scheduling for lobby area and conference rooms,
Maintain serviceability of aircraft linens and dishware,
Dispatch and receive fuel orders,
Enter fuel and service tickets
Service and stock office and kitchen supplies,
Maintain security access to ramp, hangar, and offices,
Adhere to company Policy and Procedure Manual,
Demonstrate loyalty to company and confidentiality when dealing with and/or communicating with and/or customers, competitors, and vendors,
Demonstrate professional and positive attitude, especially in adverse situations
Maintains Customer Service desk in a clean, professional, safe, and organized manner.
Benefits
Health, vision, dental and life insurance
Supplemental life insurance
Long term/short term disability insurance
Paid time off, holidays
401K with company match
Requirements
Qualifications
Must have at least 1-2 years of solid face-to-face Customer Service experience,
College degree preferred
Must have considerable first-class customer service skills
Must be able to work any shift including weekends and holidays
Must have valid Driver’s License
Must be able to obtain airport badge/ pass background check
Must be able to take/pass a pre-employment drug screening
FBO experience preferred, but not required
#J-18808-Ljbffr