Customer Service Representative (Part-Time)
Dayton Freight, Rockford, Illinois, United States, 61101
Customer Service Representative
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities include: Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May also assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications include: Skillful in Microsoft Office Programs Excellent keyboarding skills Experience in a fast paced environment with excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Legally eligible to work in the United States At least 18 years of age Fluent in English Benefits include: Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities 401(k) plan, Company Match Starting Pay: $18.00/hour Pay does vary depending on relevant industry experience.
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities include: Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May also assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications include: Skillful in Microsoft Office Programs Excellent keyboarding skills Experience in a fast paced environment with excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Legally eligible to work in the United States At least 18 years of age Fluent in English Benefits include: Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities 401(k) plan, Company Match Starting Pay: $18.00/hour Pay does vary depending on relevant industry experience.