Director, Customer Experience & Launch Operations

A biopharmaceutical company in New Jersey is seeking a Director of Customer Service to lead the customer service function for a growing nuclear medicine organization. This role is critical in both pre-launch and post-launch phases, building systems and managing a team. The ideal candidate will have extensive experience in customer service operations within regulated environments. Additionally, you will be responsible for developing SOPs and maintaining compliance across various operations, enhancing customer experiences with innovative therapies. #J-18808-Ljbffr