Head of Community & Advocacy (SaaS / Online Communities)
Rechat Inc, Miami, Florida, us, 33222
Rechat is an innovative technology platform built exclusively for real estate professionals. Our all-in-one software streamlines the entire buying and selling process by unifying every stage into a single system that engages agents, drives brand consistency, and increases efficiency.
At Rechat, we believe technology is only part of the story - community is the multiplier.
Remote (Work may be performed anywhere in the United States)
We believe community is not a “nice to have.” It is a growth engine. A moat. A force multiplier across product, brand, and revenue.
We’re looking for a world-class Head of Community to design, build, and scale a community that people genuinely want to belong to - one that drives engagement, advocacy, referrals, and long‑term loyalty.
This is a senior, high‑impact role. You will own community strategy end‑to‑end and sit at the center of our growth.
What You’ll Own
Define and lead the company‑wide community strateg
Design programs that turn users into advocates, ambassadors, and champions
Build and operate advisory councils (agents, team leaders, brokers, operators
Create scalable engagement loops across digital and in‑person touchpoints
Launch and grow referral, ambassador, and peer‑to‑peer programs
Develop rituals, events, and moments that create belonging and momentum
Partner closely with Product, Marketing, Sales, and Customer Success
Represent the company publicly in community‑facing forums and events
Translate community insights into product and go‑to‑market decision
Measure and optimize community health, engagement, and impact
What “great” looks like in this role
Members show up without being asked
Conversations happen without prompts
Leaders self‑organize
Referrals happen naturally
Feedback flows continuously into product
The community becomes a reason people choose us — and stay
What You Bring
10+ years building and scaling communities at high‑growth startups or platforms
Proven experience taking a community from early days to meaningful scale
Track record of creating highly engaged, loyal, and self‑sustaining communities
Experience running advisory groups, ambassador programs, and referrals
Strong operator who can turn ideas into repeatable systems
Exceptional storyteller — written, verbal, and on stage
Deep empathy for customers and an instinct for what creates belonging
Comfortable working cross‑functionally at the executive level
Data‑informed, but human‑first
Real estate experience is a plus ‑ not a requirement
Elite community builders can learn the domain
Why you’ll want this role
You’ll own one of the most important growth levers in the company
You’ll have executive visibility and influence
You’ll build something category‑defining
You’ll have the freedom to design, experiment, and lead
You’ll work with a product and leadership team that truly believes in community
If you’re reading this and thinking:
“I’ve built communities people fight to be part of”
“I know how to turn users into advocates”
“I see community as strategy, not tactics”
We want to talk.
Why You’ll Love Working Here
Competitive compensation
Fully remote with flexible work/life balance
A diverse, inclusive, and highly collaborative culture
Meaningful work with a product used by real professionals every day
Paid Time Off
We are an equal opportunity employer committed to building a diverse and inclusive team. All employment decisions are made without regard to legally protected characteristics. Background and reference checks required.
FLSA Status: Full‑Time | Salaried | Exempt
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At Rechat, we believe technology is only part of the story - community is the multiplier.
Remote (Work may be performed anywhere in the United States)
We believe community is not a “nice to have.” It is a growth engine. A moat. A force multiplier across product, brand, and revenue.
We’re looking for a world-class Head of Community to design, build, and scale a community that people genuinely want to belong to - one that drives engagement, advocacy, referrals, and long‑term loyalty.
This is a senior, high‑impact role. You will own community strategy end‑to‑end and sit at the center of our growth.
What You’ll Own
Define and lead the company‑wide community strateg
Design programs that turn users into advocates, ambassadors, and champions
Build and operate advisory councils (agents, team leaders, brokers, operators
Create scalable engagement loops across digital and in‑person touchpoints
Launch and grow referral, ambassador, and peer‑to‑peer programs
Develop rituals, events, and moments that create belonging and momentum
Partner closely with Product, Marketing, Sales, and Customer Success
Represent the company publicly in community‑facing forums and events
Translate community insights into product and go‑to‑market decision
Measure and optimize community health, engagement, and impact
What “great” looks like in this role
Members show up without being asked
Conversations happen without prompts
Leaders self‑organize
Referrals happen naturally
Feedback flows continuously into product
The community becomes a reason people choose us — and stay
What You Bring
10+ years building and scaling communities at high‑growth startups or platforms
Proven experience taking a community from early days to meaningful scale
Track record of creating highly engaged, loyal, and self‑sustaining communities
Experience running advisory groups, ambassador programs, and referrals
Strong operator who can turn ideas into repeatable systems
Exceptional storyteller — written, verbal, and on stage
Deep empathy for customers and an instinct for what creates belonging
Comfortable working cross‑functionally at the executive level
Data‑informed, but human‑first
Real estate experience is a plus ‑ not a requirement
Elite community builders can learn the domain
Why you’ll want this role
You’ll own one of the most important growth levers in the company
You’ll have executive visibility and influence
You’ll build something category‑defining
You’ll have the freedom to design, experiment, and lead
You’ll work with a product and leadership team that truly believes in community
If you’re reading this and thinking:
“I’ve built communities people fight to be part of”
“I know how to turn users into advocates”
“I see community as strategy, not tactics”
We want to talk.
Why You’ll Love Working Here
Competitive compensation
Fully remote with flexible work/life balance
A diverse, inclusive, and highly collaborative culture
Meaningful work with a product used by real professionals every day
Paid Time Off
We are an equal opportunity employer committed to building a diverse and inclusive team. All employment decisions are made without regard to legally protected characteristics. Background and reference checks required.
FLSA Status: Full‑Time | Salaried | Exempt
#J-18808-Ljbffr