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Inside Sales Representative IL-Chicago Erie; IL-Chicago Huron; IL-Chicago Michig

Pathlight, Chicago, Illinois, United States, 60290

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IL-Chicago Erie; IL-Chicago Huron; IL-Chicago Michigan; IL-Northbrook; IL-Oak Brook

Who We Are At ERC Pathlight, we’re on a mission to change lives—and we’re looking for people who feel called to do the same.

As one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. And as the need for world‑class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

Why Join Us When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission‑driven leaders who believe in collaboration, growth, and doing the right thing—always.

Here, your work matters. Your ideas matter.

You

matter.

If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

Come build hope. Come save lives. Come grow with us.

This role is to support the Midwest Region and preferably within driving distance to Chicago. They will be focused on IL, IA, IN, KY, MN, MO, MI, OH, and WI.

The Inside Sales Representative plays a critical role in the marketing team by connecting with potential clients to understand their needs, introduce them to our care model and guide them through the referral process.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Database Management: Accurately enters and maintains client information in our CRM system.

Outreach: Makes outbound calls to prospective clients who have shown interest in our services or have been referred to us. Engages in meaningful conversations to understand the needs and concerns of potential clients and provide information about our services. Maintains regular follow‑up with potential clients to answer questions, address concerns, and assist them in the decision‑making process. Schedules initial consultations and appointments for clients with our clinical team. Coordinates with clinical team to ensure a smooth transition for professionals referring clients to us. Gathers and communicates client feedback to help improve our services and sales process.

Collaboration: Collaborates with outreach team and marketing to follow up on referrals, community partnerships, and leads from campaigns and events. Work closely with the marketing and clinical teams to ensure a seamless client experience. Contributes to the development and refinement of lead generation strategies.

Required Qualifications:

Bachelor’s Degree in Marketing or related field

Able to effectively and persuasively communicate with others, both verbally and in writing

1+ years CRM experience using Salesforce or similar platform

3+ years in a business development role which includes prospecting

Must be able quickly build rapport with others, establishing and maintaining positive and productive relationships

Must be able to collaborate effectively with others, working towards a common goal, sharing knowledge and responsibilities while fostering teamwork and building a positive team dynamic

Compensation starting range for the Inside Sales Representative – Midwest Region role is $64,000 to $79,000. Ranges are based upon market expectations and are dependent upon candidate experience.

What We Offer At ERC Pathlight, caring for people is our missionand that begins with caring for our own team. Your well‑being matters, and our benefitprogramis designedto support every part of your life.

We offer competitive compensation; comprehensive medical, dental, and vision coverage; generous Paid Time Off; Parental Leavebenefits; Retirement benefits; and tuition reimbursement to help you continue growing in your career.

We also recognize that mental health is part of every person’s experience. That’swhy we strive to create a workplace where you feel supported, seen and encouraged—personally,professionally, and at home.

When you thrive, you can do your best work. And your best work changes lives.

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