
Overview
Company:
Yugo USA Community:
Apex College Station Location:
On-site / College Station, Tx Position Title:
Leasing Agent Position Type:
Full-time / Hourly / Non-exempt Compensation:
$13.00 - $15.00/hr Yugo is the trusted name for student housing globally. Every day, we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It is about people, planet, and passion. General Managers are #Futureshapers who want to positively influence and shape the lives of their staff and our students. The Leasing Agent reports to the Property Manager, and duties include leasing, marketing, and maintaining positive resident relations at the apartment community. The Leasing Consultant is responsible for all activities related to apartment rentals, move-ins, and lease renewals, including generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in procedures in accordance with company policies and procedures. Responsibilities
Greets prospective clients, shows community and performs leasing duties. Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc. Completes guest cards and maintains them according to established procedures. Tour the community, model the property with prospects and communicate property features and benefits to close the sale. Immediately follow up on prospects that did not close and attempt to close the sale again. Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements. Maintain awareness of local market conditions and trends. Contribute ideas to the property manager for marketing the community and improving resident satisfaction. Update required reports concerning move-out notices, activity, etc., on a daily basis and provide information to the property manager. Proofread all lease paperwork and process move-ins and move-outs. Organize and file all applicable reports, leases, and paperwork. Update reports, process applications for approvals (credit check, rental history, etc.). Submit processed applications to the Community Manager for approval. Follow up with the applicant regarding status. Ensure apartment is ready for the resident to move in on the agreed date. Orient new residents to the community. Assist in monitoring renewals. Distribute and follow up on renewal notices. Monitor advertising effectiveness. Gather information about market competition in the area and file. Consistently implement policies of the community. Represent the company in a professional manner at all times. Accept rental payments and route to the appropriate staff member for processing. Distribute all company or community-issued notices. Maintain accurate monthly commission records on leases and renewals for bonus purposes. Assist the management team with other various tasks as required. Receive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments. Accept service requests from residents and route them to maintenance for prompt processing. Conduct follow-up with the resident when work is completed. Assist with marketing and sales programs. Maintain market information, including amenities, facilities, and pricing. Prepare for and participate in the weekly leasing activity call. Maintain open communication with Property Manager and Maintenance Supervisor. Contribute to the cleanliness and curb appeal of the community on a continuing basis. Assist in planning resident functions. Attend functions and participate as a host for any functions as directed by the Community Manager. Participate in outreach marketing activities to obtain prospective residents. Assist in placing, removing/updating banners, balloons, signs, flags, etc. Distribute newsletters, pamphlets, flyers, etc. Conduct market surveys and shop competitive communities. Complete and maintain Fair Housing Certification. Comply with all state, federal and local laws, including Fair Housing. Oversee compliance with policies related to employment and Human Resources. Communicate policy and procedure changes with community team members. Demonstrate ability to support and contribute to the community team. Ability to work a flexible schedule, including evenings and weekends. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Enforce all policies and procedures. Maintain compliance by ensuring all property records (leases, addenda, reports, etc.) are kept in accordance with all legal requirements and company policies and practices. Ensure the office is opened on schedule and that the office and model apartments are maintained in a clean condition. Begin daily work quickly and independently. Use tools, methods, & systems to gather and interpret current market and economic trends that may impact the community. Comply with all company procedures relating to turn activities including budgeting and pre-turn planning, vendor management, cost containment, and staffing. Performs other duties as assigned and as necessary. Qualifications
Competencies
Business Acumen - Understands business implications of decisions. Displays orientation to profitability. Demonstrates knowledge of market and competition. Aligns work with strategic goals. Improves processes, products and services. Communication - Speaks clearly and persuasively in positive or negative situations. Listens and seeks clarification. Responds well to questions. Reads and interprets written information. Writes clearly and informatively. Customer Service - Manages difficult or emotional customer and staff situations. Responds promptly to customer needs, solicits feedback to improve service. Meets commitments. Problem Solving - Identifies and resolves problems in a timely manner. Analyzes information, develops solutions. Works well in group problem solving. Interpersonal Skills - Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Leadership - Inspires and motivates others. Accepts feedback. Gives appropriate recognition. Ethics - Treats people with respect. Keeps commitments. Works with integrity. Organizational Support - Follows policies, completes tasks correctly and on time. Respects diversity. Strategic Thinking - Develops strategies, analyzes market and competition. Adapts to changing conditions. Judgment - Displays sound judgment. Explains reasoning for decisions. Includes appropriate people in decisions. Planning/Organizing - Prioritizes and plans work efficiently. Sets goals and objectives. Professionalism - Treats others with respect. Handles pressure well. Takes responsibility for actions. Thoroughness - Demonstrates attention to accuracy and quality. Adaptability - Adapts to changes in the work environment; manages competing demands. Dependability - Follows instructions and directions. Commits to duties. Initiative - Takes independent actions and opportunities. Supervisory Responsibility
This position has no supervisory responsibilities. What else?
This Job Description serves as a guideline; this list of responsibilities is not exhaustive and other requests in line with the role may be made. This is a supervisory role comprised of leading, training, and recruiting our next generation of #FutureShapers. Experience and Knowledge
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Certificates and Licenses
None required for this position. Education And Experience
High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required. Residential property, rental operations, or related business operations experience preferred. Computer Skills
Property Management software, RealPage or like systems. Experience with MS Office, Outlook, MS Word and Excel. Physical Demands
Regularly able to see, hear, talk, and use hands to handle or feel. Required to reach with hands and arms. May sit, stand, walk, climb, or balance; may stoop, kneel, crouch, or crawl; may use senses including smell. Must regularly lift and/or move up to 10 pounds. Work Environment
Moderate noise level. Employees may be monitored or recorded for training purposes to critique customer service skills and provide feedback as needed (including phone audio and onsite video recordings). Expected Hours of Work
Offices open Monday through Saturday and often Sundays at some locations. Ability to work outside of office hours and weekends is required. Travel
Minimal travel. When required, primarily local during business hours. Additional Eligibility Qualifications
None required for this position. Note: This job description is not designed to list all activities, duties or responsibilities. Duties may change at any time with or without notice. Compensation and Benefits:
This position offers a competitive salary, bonus eligibility, and opportunities for advancement and growth. This position is eligible to participate in the Yugo USA benefits plan, including: Competitive and flexible medical, dental, and vision plans Competitive 401K match Health Savings Accounts (HSA) with generous company contribution Flexible Spending Accounts (FSA) Paid vacation time and holidays Paid parental leave Paid sick leave for all employees Summer Friday program for corporate positions MOJO monthly team events EAP and LifeCare program for employees and family members Paid volunteer time Voting leave Foundations peer cohort onboarding and mentoring program Leadership conferences and workshops And more! The Yugo team is a force for good, and our mission is to harness this passion to deliver an extraordinary living experience supporting the transition to and from student life. If you are looking for an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you! EXCITING NEWS:
Campus Advantage is now part of Yugo. In September 2025, Campus Advantage joined forces with Yugo, the world’s first global student housing operator. This acquisition brings together two industry leaders to operate nearly 40,000 beds across 88 properties in 28 states, expanding opportunities and innovation. Yugo is global, growing, and committed to providing exceptional experiences for students and team members alike. Yugo’s Live Your Best Life program focuses on sustainability (YugoEco), professional development (YuPro), and personal growth (YuGrow). Yugo’s culture is inclusive, bold, and future-focused.
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Company:
Yugo USA Community:
Apex College Station Location:
On-site / College Station, Tx Position Title:
Leasing Agent Position Type:
Full-time / Hourly / Non-exempt Compensation:
$13.00 - $15.00/hr Yugo is the trusted name for student housing globally. Every day, we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It is about people, planet, and passion. General Managers are #Futureshapers who want to positively influence and shape the lives of their staff and our students. The Leasing Agent reports to the Property Manager, and duties include leasing, marketing, and maintaining positive resident relations at the apartment community. The Leasing Consultant is responsible for all activities related to apartment rentals, move-ins, and lease renewals, including generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in procedures in accordance with company policies and procedures. Responsibilities
Greets prospective clients, shows community and performs leasing duties. Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc. Completes guest cards and maintains them according to established procedures. Tour the community, model the property with prospects and communicate property features and benefits to close the sale. Immediately follow up on prospects that did not close and attempt to close the sale again. Have the prospect complete the application and secure a deposit in accordance with the company procedures and Fair Housing requirements. Maintain awareness of local market conditions and trends. Contribute ideas to the property manager for marketing the community and improving resident satisfaction. Update required reports concerning move-out notices, activity, etc., on a daily basis and provide information to the property manager. Proofread all lease paperwork and process move-ins and move-outs. Organize and file all applicable reports, leases, and paperwork. Update reports, process applications for approvals (credit check, rental history, etc.). Submit processed applications to the Community Manager for approval. Follow up with the applicant regarding status. Ensure apartment is ready for the resident to move in on the agreed date. Orient new residents to the community. Assist in monitoring renewals. Distribute and follow up on renewal notices. Monitor advertising effectiveness. Gather information about market competition in the area and file. Consistently implement policies of the community. Represent the company in a professional manner at all times. Accept rental payments and route to the appropriate staff member for processing. Distribute all company or community-issued notices. Maintain accurate monthly commission records on leases and renewals for bonus purposes. Assist the management team with other various tasks as required. Receive all telephone calls and in-person visits. Listen to resident requests, concerns, and comments. Accept service requests from residents and route them to maintenance for prompt processing. Conduct follow-up with the resident when work is completed. Assist with marketing and sales programs. Maintain market information, including amenities, facilities, and pricing. Prepare for and participate in the weekly leasing activity call. Maintain open communication with Property Manager and Maintenance Supervisor. Contribute to the cleanliness and curb appeal of the community on a continuing basis. Assist in planning resident functions. Attend functions and participate as a host for any functions as directed by the Community Manager. Participate in outreach marketing activities to obtain prospective residents. Assist in placing, removing/updating banners, balloons, signs, flags, etc. Distribute newsletters, pamphlets, flyers, etc. Conduct market surveys and shop competitive communities. Complete and maintain Fair Housing Certification. Comply with all state, federal and local laws, including Fair Housing. Oversee compliance with policies related to employment and Human Resources. Communicate policy and procedure changes with community team members. Demonstrate ability to support and contribute to the community team. Ability to work a flexible schedule, including evenings and weekends. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Enforce all policies and procedures. Maintain compliance by ensuring all property records (leases, addenda, reports, etc.) are kept in accordance with all legal requirements and company policies and practices. Ensure the office is opened on schedule and that the office and model apartments are maintained in a clean condition. Begin daily work quickly and independently. Use tools, methods, & systems to gather and interpret current market and economic trends that may impact the community. Comply with all company procedures relating to turn activities including budgeting and pre-turn planning, vendor management, cost containment, and staffing. Performs other duties as assigned and as necessary. Qualifications
Competencies
Business Acumen - Understands business implications of decisions. Displays orientation to profitability. Demonstrates knowledge of market and competition. Aligns work with strategic goals. Improves processes, products and services. Communication - Speaks clearly and persuasively in positive or negative situations. Listens and seeks clarification. Responds well to questions. Reads and interprets written information. Writes clearly and informatively. Customer Service - Manages difficult or emotional customer and staff situations. Responds promptly to customer needs, solicits feedback to improve service. Meets commitments. Problem Solving - Identifies and resolves problems in a timely manner. Analyzes information, develops solutions. Works well in group problem solving. Interpersonal Skills - Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Leadership - Inspires and motivates others. Accepts feedback. Gives appropriate recognition. Ethics - Treats people with respect. Keeps commitments. Works with integrity. Organizational Support - Follows policies, completes tasks correctly and on time. Respects diversity. Strategic Thinking - Develops strategies, analyzes market and competition. Adapts to changing conditions. Judgment - Displays sound judgment. Explains reasoning for decisions. Includes appropriate people in decisions. Planning/Organizing - Prioritizes and plans work efficiently. Sets goals and objectives. Professionalism - Treats others with respect. Handles pressure well. Takes responsibility for actions. Thoroughness - Demonstrates attention to accuracy and quality. Adaptability - Adapts to changes in the work environment; manages competing demands. Dependability - Follows instructions and directions. Commits to duties. Initiative - Takes independent actions and opportunities. Supervisory Responsibility
This position has no supervisory responsibilities. What else?
This Job Description serves as a guideline; this list of responsibilities is not exhaustive and other requests in line with the role may be made. This is a supervisory role comprised of leading, training, and recruiting our next generation of #FutureShapers. Experience and Knowledge
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Certificates and Licenses
None required for this position. Education And Experience
High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required. Residential property, rental operations, or related business operations experience preferred. Computer Skills
Property Management software, RealPage or like systems. Experience with MS Office, Outlook, MS Word and Excel. Physical Demands
Regularly able to see, hear, talk, and use hands to handle or feel. Required to reach with hands and arms. May sit, stand, walk, climb, or balance; may stoop, kneel, crouch, or crawl; may use senses including smell. Must regularly lift and/or move up to 10 pounds. Work Environment
Moderate noise level. Employees may be monitored or recorded for training purposes to critique customer service skills and provide feedback as needed (including phone audio and onsite video recordings). Expected Hours of Work
Offices open Monday through Saturday and often Sundays at some locations. Ability to work outside of office hours and weekends is required. Travel
Minimal travel. When required, primarily local during business hours. Additional Eligibility Qualifications
None required for this position. Note: This job description is not designed to list all activities, duties or responsibilities. Duties may change at any time with or without notice. Compensation and Benefits:
This position offers a competitive salary, bonus eligibility, and opportunities for advancement and growth. This position is eligible to participate in the Yugo USA benefits plan, including: Competitive and flexible medical, dental, and vision plans Competitive 401K match Health Savings Accounts (HSA) with generous company contribution Flexible Spending Accounts (FSA) Paid vacation time and holidays Paid parental leave Paid sick leave for all employees Summer Friday program for corporate positions MOJO monthly team events EAP and LifeCare program for employees and family members Paid volunteer time Voting leave Foundations peer cohort onboarding and mentoring program Leadership conferences and workshops And more! The Yugo team is a force for good, and our mission is to harness this passion to deliver an extraordinary living experience supporting the transition to and from student life. If you are looking for an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now! We can’t wait to meet you! EXCITING NEWS:
Campus Advantage is now part of Yugo. In September 2025, Campus Advantage joined forces with Yugo, the world’s first global student housing operator. This acquisition brings together two industry leaders to operate nearly 40,000 beds across 88 properties in 28 states, expanding opportunities and innovation. Yugo is global, growing, and committed to providing exceptional experiences for students and team members alike. Yugo’s Live Your Best Life program focuses on sustainability (YugoEco), professional development (YuPro), and personal growth (YuGrow). Yugo’s culture is inclusive, bold, and future-focused.
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