Bilingual Business Development Associate (Portuguese)
ISNetworld, Dallas, Texas, United States, 75215
Bilingual Business Development Associate (Portuguese)
Contractor Development • Dallas, Texas, United States ISN: Where your language skills make a difference. Are you fluent in
English
and
Portuguese ? Do you enjoy helping people and solving problems? Do you want to work for a company that values your talents and supports your growth? If you answered yes to these questions, then you might be the perfect fit for our Customer Operations team, the global leader in contractor and supplier management. As a Business Development Associate, you will use your language skills to communicate with clients and colleagues from different countries and cultures. You will provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects. Who should apply?
You are the ideal candidate if you have: Excellent verbal and written communication skills in English AND Portuguese A customer service orientation and a passion for helping others A desire to work with people and engage in verbal interaction over the phone A career aspiration to start in Customer Service and progress into B2B sales A diligence for in-depth learning of software programs and new concepts Strong retention skills and patience for difficult troubleshooting scenarios Requirements
Bachelor’s degree from an accredited university and/or equivalent work experience Advanced fluency in English AND Portuguese (written and verbal) required Desire to work in customer service and move into B2B sales within 12-24 months Ability to work in office at least 3 days a week Authorized to work in the U.S. and will not require visa sponsorship now or in the future Training
At ISN, we believe in investing in your success. That’s why we offer an 8‑week training program that will equip you with the skills and knowledge you need to excel in your role. You will learn from experienced trainers and mentors in the areas of soft skills development, customer service excellence and ISN products and services. This training period is a crucial part of your journey at ISN, and it requires your full commitment and attendance every day. Compensation
Non‑Exempt Base Pay: $37.50 per hour, paid bi‑weekly with opportunity to earn $5,000‑$11,000 annual target incentives. Total annual potential compensation $83,000‑$89,000. Employees consistently using their bilingual language skill as an essential part of their normal job duties will be eligible for a Language SME bonus up to 10% of their annual salary. Benefits
100% company‑paid monthly insurance premiums for employees and dependents Medical, Dental, Vision, and Life Insurance Employee assistance program 4% retirement matching Long‑Term & Short‑Term Disability Coverage Paid time off: 15 days first year, 20 days 1‑5 years, 25 days 5‑10 years, 30 days 10+ years 13 paid holidays Monthly cell phone reimbursement Complimentary parking space or monthly reimbursement for public transportation Team‑building activities and events, including quarterly kick‑off meetings and community volunteer day Matching charitable gift program Professional development & training opportunities Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health Business casual, jeans allowed Onsite Requirements
Employees must be within a commutable distance to the office and be willing to come into the office for required trainings, events, team activities, and meetings. Employees are required to be in-person during the first 90 days and at least 3 days per week on an ongoing basis. All benefits are subject to change with notice to the employee. Application Process
All job offers will be contingent on successful completion of a drug screen and background check. ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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Contractor Development • Dallas, Texas, United States ISN: Where your language skills make a difference. Are you fluent in
English
and
Portuguese ? Do you enjoy helping people and solving problems? Do you want to work for a company that values your talents and supports your growth? If you answered yes to these questions, then you might be the perfect fit for our Customer Operations team, the global leader in contractor and supplier management. As a Business Development Associate, you will use your language skills to communicate with clients and colleagues from different countries and cultures. You will provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects. Who should apply?
You are the ideal candidate if you have: Excellent verbal and written communication skills in English AND Portuguese A customer service orientation and a passion for helping others A desire to work with people and engage in verbal interaction over the phone A career aspiration to start in Customer Service and progress into B2B sales A diligence for in-depth learning of software programs and new concepts Strong retention skills and patience for difficult troubleshooting scenarios Requirements
Bachelor’s degree from an accredited university and/or equivalent work experience Advanced fluency in English AND Portuguese (written and verbal) required Desire to work in customer service and move into B2B sales within 12-24 months Ability to work in office at least 3 days a week Authorized to work in the U.S. and will not require visa sponsorship now or in the future Training
At ISN, we believe in investing in your success. That’s why we offer an 8‑week training program that will equip you with the skills and knowledge you need to excel in your role. You will learn from experienced trainers and mentors in the areas of soft skills development, customer service excellence and ISN products and services. This training period is a crucial part of your journey at ISN, and it requires your full commitment and attendance every day. Compensation
Non‑Exempt Base Pay: $37.50 per hour, paid bi‑weekly with opportunity to earn $5,000‑$11,000 annual target incentives. Total annual potential compensation $83,000‑$89,000. Employees consistently using their bilingual language skill as an essential part of their normal job duties will be eligible for a Language SME bonus up to 10% of their annual salary. Benefits
100% company‑paid monthly insurance premiums for employees and dependents Medical, Dental, Vision, and Life Insurance Employee assistance program 4% retirement matching Long‑Term & Short‑Term Disability Coverage Paid time off: 15 days first year, 20 days 1‑5 years, 25 days 5‑10 years, 30 days 10+ years 13 paid holidays Monthly cell phone reimbursement Complimentary parking space or monthly reimbursement for public transportation Team‑building activities and events, including quarterly kick‑off meetings and community volunteer day Matching charitable gift program Professional development & training opportunities Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health Business casual, jeans allowed Onsite Requirements
Employees must be within a commutable distance to the office and be willing to come into the office for required trainings, events, team activities, and meetings. Employees are required to be in-person during the first 90 days and at least 3 days per week on an ongoing basis. All benefits are subject to change with notice to the employee. Application Process
All job offers will be contingent on successful completion of a drug screen and background check. ISN is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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