Personal Lines Senior Territory Manager
The Liberty Mutual Foundation, Boston, Massachusetts, us, 02298
Overview
Liberty Mutual Insurance is a leading global insurer committed to helping people live safer, more secure lives. Within our Personal Lines business, we partner with independent agents across the United States to deliver a broad portfolio of property and casualty solutions. We value a diverse, inclusive workforce and offer meaningful work where your expertise directly impacts growth, customer experience, and the communities we serve.
Responsibilities
Own and manage an assigned territory, driving profitable growth in alignment with financial and operational goals.
Lead all aspects of agency management, including prospecting, onboarding, business planning, engagement, training, and optimization.
Build and maintain strong, in-person relationships with agency owners, leaders, and frontline teams.
Act as a trusted advisor by delivering product expertise, underwriting appetite guidance, system training, and support for retention and new business growth.
Develop and execute territory and agency strategies to achieve direct written premium, profitability, and new business objectives.
Ensure high-quality new business flow, appropriate book mix, and effective risk management across the territory.
Partner closely with underwriting, product management, claims, and risk control to identify opportunities, resolve issues, and share market and competitor insights.
Collaborate with Personal Lines and Business Lines counterparts on shared agency relationships to ensure a coordinated approach.
Leverage internal data, tools, and programs to drive agency performance, production, and profitability.
Provide leadership, mentoring, and thought partnership to peers while contributing to continuous improvement initiatives.
Preferred Experience
Experience managing independent insurance agencies within Personal Lines (property and casualty strongly preferred).
Proven success driving profitable growth, new business development, and agency performance within a defined territory.
Strong understanding of underwriting principles, risk selection, and portfolio management.
Demonstrated ability to influence and collaborate with cross-functional partners without direct authority.
Experience developing and executing strategic business or territory plans.
Strong consultative selling, relationship-building, and presentation skills.
Ability to analyze performance data and translate insights into actionable strategies.
Willingness to travel regularly within the assigned territory.
Why Liberty Mutual At Liberty Mutual, we’re committed to creating a workplace where people feel supported, empowered, and able to do their best work. Our purpose—helping people live safer, more secure lives—guides everything we do, including how we invest in our employees.
We offer a competitive total rewards package designed to support your health, well-being, and financial future, which may include:
Competitive pay and performance-based incentive opportunities
Comprehensive health and wellness benefits starting on day one
Retirement benefits, including a 401(k) plan with company match
Generous paid time off, holidays, and paid volunteer time
Career development, learning, and growth opportunities across the enterprise
Flexible work arrangements that support work-life balance
Inclusive culture that values diversity, equity, and belonging
Qualifications
Bachelor’s Degree or equivalent industry experience.
Minimum six years of progressively more responsible insurance sales and management work experience.
Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends.
Proven track record of revenue growth and sales success in a prior role.
Proven success in developing and building partnerships, decision making and problem solving.
Advanced knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations.
Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills.
High degree of customer focus, interpersonal relationship skills and problem solving.
Advanced analytical thinking, business analytics and business development skills.
Strong time management and team orientation skills.
Well versed understanding of marketing principles.
Must be licensed by the state if required.
Ability to travel daily with occasional overnight travel.
Appropriate driving record required to operate a company vehicle.
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or any basis prohibited by federal, state or local law.
About Us At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit https://LMI.co/Benefits
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Responsibilities
Own and manage an assigned territory, driving profitable growth in alignment with financial and operational goals.
Lead all aspects of agency management, including prospecting, onboarding, business planning, engagement, training, and optimization.
Build and maintain strong, in-person relationships with agency owners, leaders, and frontline teams.
Act as a trusted advisor by delivering product expertise, underwriting appetite guidance, system training, and support for retention and new business growth.
Develop and execute territory and agency strategies to achieve direct written premium, profitability, and new business objectives.
Ensure high-quality new business flow, appropriate book mix, and effective risk management across the territory.
Partner closely with underwriting, product management, claims, and risk control to identify opportunities, resolve issues, and share market and competitor insights.
Collaborate with Personal Lines and Business Lines counterparts on shared agency relationships to ensure a coordinated approach.
Leverage internal data, tools, and programs to drive agency performance, production, and profitability.
Provide leadership, mentoring, and thought partnership to peers while contributing to continuous improvement initiatives.
Preferred Experience
Experience managing independent insurance agencies within Personal Lines (property and casualty strongly preferred).
Proven success driving profitable growth, new business development, and agency performance within a defined territory.
Strong understanding of underwriting principles, risk selection, and portfolio management.
Demonstrated ability to influence and collaborate with cross-functional partners without direct authority.
Experience developing and executing strategic business or territory plans.
Strong consultative selling, relationship-building, and presentation skills.
Ability to analyze performance data and translate insights into actionable strategies.
Willingness to travel regularly within the assigned territory.
Why Liberty Mutual At Liberty Mutual, we’re committed to creating a workplace where people feel supported, empowered, and able to do their best work. Our purpose—helping people live safer, more secure lives—guides everything we do, including how we invest in our employees.
We offer a competitive total rewards package designed to support your health, well-being, and financial future, which may include:
Competitive pay and performance-based incentive opportunities
Comprehensive health and wellness benefits starting on day one
Retirement benefits, including a 401(k) plan with company match
Generous paid time off, holidays, and paid volunteer time
Career development, learning, and growth opportunities across the enterprise
Flexible work arrangements that support work-life balance
Inclusive culture that values diversity, equity, and belonging
Qualifications
Bachelor’s Degree or equivalent industry experience.
Minimum six years of progressively more responsible insurance sales and management work experience.
Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends.
Proven track record of revenue growth and sales success in a prior role.
Proven success in developing and building partnerships, decision making and problem solving.
Advanced knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations.
Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills.
High degree of customer focus, interpersonal relationship skills and problem solving.
Advanced analytical thinking, business analytics and business development skills.
Strong time management and team orientation skills.
Well versed understanding of marketing principles.
Must be licensed by the state if required.
Ability to travel daily with occasional overnight travel.
Appropriate driving record required to operate a company vehicle.
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran’s status, pregnancy, genetic information or any basis prohibited by federal, state or local law.
About Us At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit https://LMI.co/Benefits
#J-18808-Ljbffr