AAB Processing Specialist II
Western Alliance Bancorporation, Chandler, Arizona, United States, 85286
AAB Processing Specialist II
As a Processing Specialist II you'll be responsible for tracking work requests, data entry, process completion related to client and internal customer requests, and conducting routine medium risk reviews of core and ancillary system information. Responsibilities also include the organization and communication of error tracking and resolution education. You'll provide support to Relationship Bankers and peers to guarantee clients service remains at the forefront throughout the growth of deposits and services. One of your key responsibilities will be to process a high volume of work with an elevated degree of accuracy to ensure a superior client experience while safeguarding compliance to policy and procedure. Responsibilities include: Supporting the Operations Manager in processing transactions related to client requests which may include, physical mail, high-dollar remote deposit review (RDC), VOD letters, proof-of-authorization, review exception and payment in-boxes, homeowner payment set-up, and address change requests. Maintaining general understanding of all bank products, services, policies, and procedures. Collaborating in a team structure and assisting other members of the team to balance workload. Utilizing systems and tracking tools to remain organized, ensure completion of all requests, and deliver exceptional customer experiences. Strong task management and professionalism is essential. Actively participating in bank training and demonstrating retention of learned knowledge. Participating in team projects, as assigned. Requirements include: 3+ years of related experience in Branch Banking Operations or similar field. High school diploma required. Entry level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services. Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. Knowledge of National Automated Clearing House Associate (NACHA) rules and Automated Clearing House (ACH) process preferred. Entry level speaking and writing communications skills. We offer all the important things you'd want
like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.
As a Processing Specialist II you'll be responsible for tracking work requests, data entry, process completion related to client and internal customer requests, and conducting routine medium risk reviews of core and ancillary system information. Responsibilities also include the organization and communication of error tracking and resolution education. You'll provide support to Relationship Bankers and peers to guarantee clients service remains at the forefront throughout the growth of deposits and services. One of your key responsibilities will be to process a high volume of work with an elevated degree of accuracy to ensure a superior client experience while safeguarding compliance to policy and procedure. Responsibilities include: Supporting the Operations Manager in processing transactions related to client requests which may include, physical mail, high-dollar remote deposit review (RDC), VOD letters, proof-of-authorization, review exception and payment in-boxes, homeowner payment set-up, and address change requests. Maintaining general understanding of all bank products, services, policies, and procedures. Collaborating in a team structure and assisting other members of the team to balance workload. Utilizing systems and tracking tools to remain organized, ensure completion of all requests, and deliver exceptional customer experiences. Strong task management and professionalism is essential. Actively participating in bank training and demonstrating retention of learned knowledge. Participating in team projects, as assigned. Requirements include: 3+ years of related experience in Branch Banking Operations or similar field. High school diploma required. Entry level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services. Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. Knowledge of National Automated Clearing House Associate (NACHA) rules and Automated Clearing House (ACH) process preferred. Entry level speaking and writing communications skills. We offer all the important things you'd want
like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.