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Head of SaaS Support & Customer Experience

TravelNet Solutions, Myrtle Point, Oregon, United States, 97458

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A leading software provider in Myrtle Point, Oregon, seeks a skilled Support Manager to lead a high-performing customer support team. The role involves defining support strategies, mentoring teams, and ensuring customer satisfaction. Ideal candidates will have 5-10 years in technical support leadership, a customer-first mindset, and experience with platforms like Zendesk and Jira. This position offers a salary range of $100,000 to $120,000 plus an annual incentive and comprehensive benefits. #J-18808-Ljbffr