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Director of Communications

Texas Apartment Association, San Antonio, Texas, United States, 78208

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The Director of Communications is responsible for managing the agency’s strategic and operational communications planning and implementation. As the organization’s spokesperson and communications leader, the Director oversees all media relations, internal and external communications, reputation management, message development, and digital communications. The Director serves as a strategic advisor to the President & CEO as well as a liaison to the Public Housing Authority (PHA) industry and local partners. This role is dynamic in nature and in a fast‑paced environment. It requires critical thinking, independent execution, strategic, tactical, and operational planning, and long‑term and short‑term goal setting.

Essential Duties + Responsibilities The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned as needed. These essential functions require a consistent presence in the work environment on a regular basis, and regular attendance must be maintained.

Manage the agency’s external communications activities, including serving as the primary media spokesperson and ensuring message consistency in presenting Opportunity Home information to the public in an accurate, timely, and effective manner.

Demonstrates agile and expert responsiveness to media events, recognizes the potential to occur at any time, and the critical importance of a timely, appropriate reaction.

Develops and executes crisis communication plans, leads the rapid response during emergencies, and manages media relations to protect the organization’s reputation.

Creates and implements proactive strategies for risk assessment, prepares internal and external messaging, and ensures consistent communication across all channels during a crisis.

Directs and crafts compelling narratives and strategic messaging that deeply engages audiences and drives decisive action.

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