Customer Relations Representative - State Farm Agent Team Member
State Farm, Ball, Louisiana, United States, 71405
Responsive recruiter
Benefits:
Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2021 and have built a strong, supportive environment with a team of four full-time and two part-time members. Before opening my office, I began my State Farm career as an agent team member from 2004-2006, then spent 15 years as a District Manager. That experience shaped my approach to leadership and helped me create a culture focused on mentorship, professional growth, and long-term success.
As a husband and father, I understand the importance of maintaining a healthy work-life balance. I offer paid time off, annual bonuses, and a flexible, people-first atmosphere that keeps my team motivated and supported both personally and professionally.
Community involvement is a core part of who I am. I've served as President of the Pineville Rotary Club and currently act as a deacon in my church - both roles that allow me to stay connected and give back to the community I care about.
Inside the office, we maintain a close-knit, collaborative environment with regular team meetings to share ideas, solve challenges, and celebrate achievements. I'm looking for self-starters who are adaptable, motivated, and eager to learn - individuals who want to grow within a supportive and high-performing agency.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Billy Gothreaux - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS:
Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Ball, LA and help customers with their insurance and financial services needs, including:
Auto insurance Home insurance Life insurance Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Benefits:
Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: I opened my agency in 2021 and have built a strong, supportive environment with a team of four full-time and two part-time members. Before opening my office, I began my State Farm career as an agent team member from 2004-2006, then spent 15 years as a District Manager. That experience shaped my approach to leadership and helped me create a culture focused on mentorship, professional growth, and long-term success.
As a husband and father, I understand the importance of maintaining a healthy work-life balance. I offer paid time off, annual bonuses, and a flexible, people-first atmosphere that keeps my team motivated and supported both personally and professionally.
Community involvement is a core part of who I am. I've served as President of the Pineville Rotary Club and currently act as a deacon in my church - both roles that allow me to stay connected and give back to the community I care about.
Inside the office, we maintain a close-knit, collaborative environment with regular team meetings to share ideas, solve challenges, and celebrate achievements. I'm looking for self-starters who are adaptable, motivated, and eager to learn - individuals who want to grow within a supportive and high-performing agency.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Billy Gothreaux - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS:
Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Ball, LA and help customers with their insurance and financial services needs, including:
Auto insurance Home insurance Life insurance Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.