CSR Compliance Specialist
Independent Electrical Contractors, Laurel, Maryland, United States, 20724
CSR Compliance Specialist
Department:
Education Reports To:
Education Department Manager FLSA Status:
Hourly / Non-Exempt
Make an Impact Where Education Meets Compliance
Are you detail-driven, highly organized, and passionate about supporting student success behind the scenes? IEC Chesapeake is seeking a
CSR Compliance Specialist
to play a critical role in ensuring our education programs meet state and federal requirements while delivering a seamless experience for students, faculty, and partners.
This role is ideal for someone who thrives in a fast-paced, mission-driven environment and enjoys being a trusted point of coordination across multiple programs.
Position Summary
The
CSR Compliance Specialist
is responsible for managing and maintaining all state and federal student registration and compliance documentation, including employer and Veterans Affairs paperwork. In addition to compliance oversight, this role provides essential administrative coordination for assigned education programs and serves as a key point of contact for students, prospective students, employers, and faculty.
Key Responsibilities Maintain and manage
state, federal, and employer registration documentation
for all students Ensure accurate and timely updates to
IECC, state, and federal databases Process and maintain
Veterans Affairs (VA) compliance paperwork Prepare professional correspondence and mailings for applicants and prospects Maintain organized and up-to-date applicant and student records Provide administrative support for
Apprenticeship programs , including:
Application processing Invoicing and payment follow-up Packet preparation and coordination
Serve as a
backup resource
for incoming calls-answering questions, routing messages, and delivering excellent customer service Support special projects such as mailings, events, database maintenance, and website updates Maintain daily appointment calendars for assigned staff and communicate scheduling changes Qualifications & Experience
The successful candidate will be comfortable working in a collaborative, mission-driven environment aligned with the vision and strategic goals of
IEC Chesapeake .
Required Qualifications:
High school diploma or equivalent Minimum of
two (2) years of administrative or office experience
Relevant college coursework or vocational/technical training may substitute for experience on an equivalent basis
Valid motor vehicle license Skills & Competencies:
Exceptional
organizational skills
with very strong attention to detail Proven ability to manage time effectively and meet deadlines Excellent
written, verbal, and interpersonal communication skills Proficiency in
Windows OS and Microsoft Office , including Word, Excel, PowerPoint, Publisher, Outlook, and internet-based systems Ability to work independently while contributing to a collaborative team environment Physical Requirements
Ability to maintain balance and mobility while walking, standing, crouching, and using stairs Repetitive bending, reaching, and use of arms and hands Prolonged sitting, standing, speaking, and computer use Ability to lift and exert force up to
20 pounds Extended keyboarding and data entry Work Environment
Primarily
indoor, temperature-controlled
office environment Occasional local travel (approximately
5% ) may be required
Why IEC Chesapeake? At IEC Chesapeake, you'll be part of a team dedicated to advancing education, workforce development, and student success. Your work will directly support programs that make a lasting impact on individuals and the communities we serve.
Department:
Education Reports To:
Education Department Manager FLSA Status:
Hourly / Non-Exempt
Make an Impact Where Education Meets Compliance
Are you detail-driven, highly organized, and passionate about supporting student success behind the scenes? IEC Chesapeake is seeking a
CSR Compliance Specialist
to play a critical role in ensuring our education programs meet state and federal requirements while delivering a seamless experience for students, faculty, and partners.
This role is ideal for someone who thrives in a fast-paced, mission-driven environment and enjoys being a trusted point of coordination across multiple programs.
Position Summary
The
CSR Compliance Specialist
is responsible for managing and maintaining all state and federal student registration and compliance documentation, including employer and Veterans Affairs paperwork. In addition to compliance oversight, this role provides essential administrative coordination for assigned education programs and serves as a key point of contact for students, prospective students, employers, and faculty.
Key Responsibilities Maintain and manage
state, federal, and employer registration documentation
for all students Ensure accurate and timely updates to
IECC, state, and federal databases Process and maintain
Veterans Affairs (VA) compliance paperwork Prepare professional correspondence and mailings for applicants and prospects Maintain organized and up-to-date applicant and student records Provide administrative support for
Apprenticeship programs , including:
Application processing Invoicing and payment follow-up Packet preparation and coordination
Serve as a
backup resource
for incoming calls-answering questions, routing messages, and delivering excellent customer service Support special projects such as mailings, events, database maintenance, and website updates Maintain daily appointment calendars for assigned staff and communicate scheduling changes Qualifications & Experience
The successful candidate will be comfortable working in a collaborative, mission-driven environment aligned with the vision and strategic goals of
IEC Chesapeake .
Required Qualifications:
High school diploma or equivalent Minimum of
two (2) years of administrative or office experience
Relevant college coursework or vocational/technical training may substitute for experience on an equivalent basis
Valid motor vehicle license Skills & Competencies:
Exceptional
organizational skills
with very strong attention to detail Proven ability to manage time effectively and meet deadlines Excellent
written, verbal, and interpersonal communication skills Proficiency in
Windows OS and Microsoft Office , including Word, Excel, PowerPoint, Publisher, Outlook, and internet-based systems Ability to work independently while contributing to a collaborative team environment Physical Requirements
Ability to maintain balance and mobility while walking, standing, crouching, and using stairs Repetitive bending, reaching, and use of arms and hands Prolonged sitting, standing, speaking, and computer use Ability to lift and exert force up to
20 pounds Extended keyboarding and data entry Work Environment
Primarily
indoor, temperature-controlled
office environment Occasional local travel (approximately
5% ) may be required
Why IEC Chesapeake? At IEC Chesapeake, you'll be part of a team dedicated to advancing education, workforce development, and student success. Your work will directly support programs that make a lasting impact on individuals and the communities we serve.